A returning customer!!
Myself and my partner first dealt with Jahidu when he was affiliated with another company back in 2022. He supported us through the complexities of our first mortgage and imparted his wealth of knowledge. His attention to detail was outstanding and he always went above and beyond to accommodate us, which left a lasting impression.
Since needing some further financial services for the coming year, we knew exactly who to turn to! And, as expected, we have received a gold-star service from day one. If anything, since starting his own company (congratulations!), he has only improved his service further by freeing himself from the corporate constraints, and there's truly nothing more we could ask for.
Jahidu is incredibly helpful and insightful, he also is not afraid to acknowledge any limitations but will always work to come back with an answer, a work-around or will signpost you to relevant services. Rather than charlatans who will bluff their way through. It is clear however he is incredibly experienced and knowledgeable, answering my many many questions and explaining each step of the process - something that provides unending assurance.
Never have we felt pressured by Jahidu, nor that we weren't listened to or that we couldn't set the pace. He has always been upfront, transparent and reliable in his responses. Initially when shopping for a broker, we faced condescension and ridicule for our lack of experience and knowledge around finances and mortgages. Yet we were welcomed, guided and encouraged by Jahidu. He is incredibly kind and understanding and his compassion really shows. In fact, after 2 years he still remembered us when we reached out! Which shows how much he really cares about his work.
I'm so grateful to have landed at his feet, and I'm confident we will return for our remortgage, next home and anything else in between!!
3 January 2024
Unprompted review