While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
At The Mortgage Merchant, we are a newly established mortgage brokerage that provides expert advice on mortgage and protection solutions. Every client’s needs and circumstances are different, and as a mortgage brokerage, our job is to find you the most cost-effective deal on the market that meets all your requirements. At The Mortgage Merchant our key values are: Approachable: We want to be easy to deal with, and no matter what stage you are at, we want all our clients to feel like they can approach us and ask any questions, no matter how big or small. Keeping it simple: The home buying process can be complicated, and we want to make it as easy as it can be. We will always cover the mortgage process initially and sign post each stage. Keeping you informed: We will proactively keep you updated by your chosen method of contact on the progress of any applications, and we have a handy client portal that will keep you updated.
Contact info
37 Penrith Grove, PE4 7FQ, Peterborough, United Kingdom
- 07720601196
- jake@themortgagemerchant.com
- themortgagemerchant.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jake has been recommended by my…
Jake has been recommended by my friends who was deaking with him a year ago.
I phone Jake monday morning to get some advice with RTB. 10 min conversation on the phone and we allready knew what to expect.
Within the next few hours i had emails and insrructions.
Fast forward to Friday (5 days later) my morgadge offer was approved.
I cannot recommend Jake enough.
Polite, proffessional,quick.
Absolutly amazing service.
Could not reccommend Jake enough.
Great experience
Very well tailored for new build and especially for investor led properties and saved us a lot of headache!
Very efficient and good customer…
Very efficient and good customer relations
Amazing experience with my remortgage
Jake Guymer made the remortgage process incredibly smooth and stress-free. He found me an excellent deal with cashback and got everything sorted in a surprisingly quick time. What really stood out was his attention to detail and responsiveness — always available when I had a question, whether over the phone or WhatsApp.
Jake is professional, knowledgeable, and truly puts the customer first. I would not hesitate to recommend him to anyone looking to remortgage or explore mortgage options in general. Thanks again, Jake!
Jake was great with us
Jake was great with us, efficient and getting us the best deal
Great Mortgage Adviser
Great experience with Jake! Advisory services is top notch and communication is excellent as well. The best mortage advisor I have worked with, so far.
Amazing Service
I can’t recommend Jake at the Mortgage merchant enough, the mortgage application process is seamless thanks to Jake, the comms and updates are great, but also Jake goes over and above if any further support is required for his clients, which i certainly needed. Incredible service. Thank you !
Experienced in Complex Mortgages
Our mortgage requirements were specialist and a little complex. Other advisors had been unable to meet our requirements. Jake at The Mortgage Merchant put in significant effort liaising directly with lenders and ultimately he was successful in identifying a high street lender who were able to support all our requirements. Jake communicated with us throughout the process and really, nothing was too much trouble. Due to the nature of my role we often spoke outside of office hours, Jake was always amenable to this. I have no hesitation in recommending Jake Guymer at The Mortgage Merchant. He provides an outstanding service
Jake was incredibly helpful and tried…
Jake was incredibly helpful and tried really hard to get the best deal for our situation. He was really responsive and couldn’t do enough for us. I would 100% recommend!
I thought an apartment in Manchester &…
I thought an apartment in Manchester & Jake was my mortgage broker. This was my first time buying a property. Jake has been amazing throughout the process.
He is super quick with responses. Was always giving me updates & he’s super approachable. He also helped me chase the estate agents a few times too! I would 100% recommend Jake!
Jake was incredibly helpful from start…
Jake was incredibly helpful from start to finish of my mortgage process. He ensured I was kept informed at every moment and made the whole experience personable and seamless from start to finish. I cannot recommend Jake enough!
Best Mortgage Advisor
Jake is the one who helped me to get an mortgage offer. He is very helpful and showed me the best deal for the mortgage, even with my limited circumstances. He is completely Trustworthy.
Exceptional service throughout the process
Jake was extremely helpful and diligent from the start, and throughout the process. He explained everything in detail and made sure I knew exactly what my options were at all times. Even when there were complications with my first application on the lender's side, he made sure to move fast for the next best option. Jake will be first on my list of recommendations for anyone looking for a mortgage.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








