The Mortgage Genie Reviews 

182
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From the moment I contacted Mortgage Genie and spoke to Lewis Newbould I was inspired with confidence. Lewis did an excellent job of identifying the best product suited to my requirements and circum... See more

Rated 5 out of 5 stars

We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... See more

Company replied

Rated 5 out of 5 stars

I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... See more

Rated 5 out of 5 stars

Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... See more

Company replied

Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Written by the company

The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

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4.6

All reviews

(182)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Super service!

Fantastic service from our mortgage advisor Jake! Managed to get us our offer in just two weeks to help us move into our dream home. As Jamelia would say... you’re a superstar!

15 November 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service from Jake

We can’t thank Jake enough for the service we received from him in acquiring our mortgage. After having an awful experience with a previous mortgage advisor which almost led to us losing out on our home, Jake was friendly, efficient and did everything he could to get us our mortgage offer as quick as possible. Nothing was too much of an ask and we will certainly be recommending Jake to our friends and family. Thank you Jake - 10/10 service!

13 November 2020
Unprompted review
Rated 5 out of 5 stars

Fab service

Being a first time buyer, the whole process of buying a house and getting a mortgage was completely alien to me. I was given full support from the off, starting from realistic affordability advice when searching for a property to when I found a home and the next steps. They found me the best mortgage deal, gave me all the information I needed to make the decisions which were best for me. Additionally, they completed the mortgage application for me, keeping me fully informed along the way and have went further following the approval to support with the finer details such as life insurance advice and getting me the best deals out there. Couldn’t have done it without James!

7 November 2020
Unprompted review
Rated 5 out of 5 stars

The Mortgage Genie made my wish come true !

I changed from another broker who was taking too long and slowing down my potential to secure necessary funding for some home improvements ! I was allocated Jake Turney on 27th October and he has been outstanding.
Reliable to the point he rings on the minute he says he is going to and swift turnaround to the point that my mortgage over has come today! I’m so pleased I changed to The Mortgage Genie and a bonus that Jake works for a local company! Thank you !

6 November 2020
Unprompted review
Rated 5 out of 5 stars

First class service.

Andrew provided a first class service. He is always most helpful and goes above and beyond to ensure we receive the service we need at the best prices available.
Highly recommend.

3 November 2020
Unprompted review
Rated 5 out of 5 stars

Could not recommend Ian more highly

Ian at the Mortgage Genie provided a seamless and quality service from the outset to completion. Being a first time buyer, I initially had little to no knowledge of the mortgage process. Ian patiently assessed my options, walked me through the possible products and updated me on every stage of my application. This meant that I could go ahead with my purchase with confidence that the mortgage process was fine and taken care of. Thank you for all of your help Ian.

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Great service from Andrew at the…

Great service from Andrew at the Mortgage Genie. It was very quick and straight forward process, from recommending a mortgage through to completion, he ensured everything was completed by the agreed date. Highly recommended.

31 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would have no hesitation in recommending the Mortgage Genie. My remortgages were not straight forward and they were excellent in getting everything sorted, in order and going that extra mile. All of the staff there are friendly and very knowledgeable. Andrew in particular was excellent in all respects. Thanks again

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - First Class Service

After making several attempts to contact our existing mortgage adviser to discuss our remortgage and getting zero response, I was advised to contact Mortgage Genie through a recommendation of a friend. Our initial enquiry was answered almost immediately, with the necessary fact find document provided so we could get the ball rolling ASAP. Every step of the process was clearing communicated to me by 2 members of the team. It felt reassuring knowing 2 people were available to reach out to and contact should I have any questions (which I did on multiple occasions). The customer service was top class, the provider recommended offered a great rate and even though the industry is very busy at the moment, we managed to remortgage ahead of the end of our previous agreement which meant no inflated payments on a higher rate (something I experienced with our previous mortgage adviser, no affiliation to Mortgage Genie). The solicitors the company choose to work with, Optima, also deserve praise for dealing with the request in a timely manner.

Would definitely recommend to anyone looking for assistance in any matters relating to their mortgage.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Great service - would reccommend

Andrew sorted out my first mortgage which i needed to organise quickly to help move on the property I wanted.

I could not recommend Andrew and the guys at the mortgage genie enough. Professional, speedy and attentive to get me the best deal.

Will definitely use again.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

We've used Andrew for a remortgage and a house move now. Both times he has been excellent.

Our most recent move was a complex transaction, and Andrew went above and beyond to find us a mortgage that would work for us.

I had a couple of estate agents insist that I speak to their in house mortgage advisors (which I did reluctantly) and neither of them were able to find a suitable mortgage. On top of this they would have charged us a substantial fee for their advice. Unlike them, Andrew went above and beyond, and took the time to explain the situation to various lenders, and found us a lender willing to lend to us.

His communication throughout was great, and he was able to answer any questions very quickly

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Fast and effective service

Fast and effective service, quickly finding me a better deal than had been offered by other brokers. Easy to work with and would use again.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Andrew has been a huge help throughout the past year.
He provides a friendly but professional service.
He has always been quick to respond to questions/queries and made securing a mortgage the easiest part of buying a house.
I have already recommended him to a friend of mine and would happily use him again in the future.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended :)

They provided such a good, quick and helpful service! They were so helpful and guided us every step of the way. Absolutely brilliant, I would highly recommend!

30 October 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Great service from start to finish. I would definitely recommend to friends and family and will be using you again in the future

30 October 2020
Unprompted review

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