Themobilityshop Reviews 

1,005
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders often arrive within twenty-four hours and are well packaged. Consumers also appreciate the comprehensive website, which makes it very easy to find and purchase needed mobility aids. Reviewers highlight the exceptional product quality and the helpful, professional support provided throughout the entire shopping process. However, some reviewers noted that certain products feel a bit heavier than anticipated or occasionally arrive with a few missing parts. A few consumers also felt that certain mobility aids are better suited for temporary needs than for sustained, long-term daily support.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast arrival within 24... See more

Product

Reviewers highlight positive aspects of product quality and design, expressing general satisfaction with the... See more

Service

Customers consistently note positive experiences with service, highlighting prompt email responses, speedy... See more

Quality

Users describe positive interactions with quality, consistently highlighting the excellent craftsmanship and... See more

Order

Customers had positive experiences with order processes that are simple to navigate online and accompanied by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although my purchase item was very small, I had no trouble at all buying it online. It was delivered a day or two later which for me was excellent. I can certainly recommend The Mobility Shop and will... See more

Rated 5 out of 5 stars

You had the right product and you were able to deliver it within 24 hours. This was just before Christmas and I really needed it for an elderly relative that was staying with me. I really appreciated... See more

Rated 5 out of 5 stars

First class service from a first class Irish company. Next day delivery and very competitive prices. Very easy website to navigate and very secure payment, also customer support excellent. My 98 year... See more

Rated 5 out of 5 stars

The quality of the rollator is excellent and exactly what we wanted. My mother in law says there’s no comparison between it and the walking stick she was using. The only thing was that it came in part... See more


Company details

  1. Mobility Equipment Supplier
  2. also in
  3. Disability Equipment Supplier
  4. Medical Equipment Supplier
  5. Wheelchair Store

Information provided by various external sources

Ireland's widest selection of Mobility Products, next working day delivery available. Why pay more? We've solutions for problems you didn't know could be soled. Order online now.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,005)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class...

First class service from a first class Irish company. Next day delivery and very competitive prices. Very easy website to navigate and very secure payment, also customer support excellent. My 98 year old Dad says Thank you very much 10/10

28 August 2026
Unprompted review
Rated 5 out of 5 stars

EXACTLY AS ORDERED

THE DELIVERY WAS PROMPT THE QUALITY GOOD AND DOES WHAT IS IS SUPPOSED TO DO

ONE COMMENT YOU NEED TO HAVE ON YOUR INSTRUCTIONS TO TURN THE 4 SOCKS TO GRIP THE CARPET/FLOOR. IT TOOK MY WIFE TO NOTICE MY IT WAS SLIPPING AS I USED IT AND ROTATED TO 4 SOCKS TO GRIP

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt customer service

Excellent and prompt customer service, fast delivery and good value for money, quality products. We hired a wheelchair for an elderly relative, she was so pleased with it we decided to buy the same model. Both transactions were very easy, they were very pleasant to deal with and we are delighted with the model we bought. Highly recommend.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

I placed order for a shower seat and it…

I placed order for a shower seat and it was delivered within the stated timeframe. Upon receipt of goods I discovered a few screws were missing. Jess in customer care was extremely helpful and had replacements delivered by next working day. My parents are super happy and my siblings know that shower time will be safer!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

My child had accident and needed…

My child had accident and needed wheelchair for period of time this service was very accessible and prompt . Website and ability to extend rental period were very easy and reduced our stress at time. The wheelchair arrived within 24 hours to my hone and was in great condition. Staff were ultra pleasant to deal with during the rental period. Definitely recommend this service.

29 May 2026
Unprompted review

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