Not going to lie, I'm shocked this is actually real! I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The Mobiles Warehouse has vast experience in the Electronics industry, buying large quantities of consumer Electronics from the manufacturer. Our power to buy this stock in bulk means we are able to pass on great savings to you.
1B Barton Hill Trading Estate, BS5 9RD, Bristol, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service. Managed to get a refund on a return and great communication from Adam. Will be a future buyer and recommend 100%

Reply from Themobileswarehouse
I honestly can't recommend this company enough , I was really worried after placing my order as I hadn't heard of this company before , through my own fault not checking in my junk folder , a delivery came yesterday but I needed a pin number to receive it , he would not leave the parcel without it , I sent an email saying I hadn't received a pin , someone got back to me from the mobile warehouse almost immediately, it was my fault as I said for not checking my junk emails , delivered today and I'm honestly over the moon with it , don't hesitate to trust this company, plus don't worry if you don't get a verification email immediately, you will get one eventually like I did , after panicking thinking , I hope I haven't made a mistake, I would definitely recommend this company to everyone I know and I will definitely recommend them to you , I love my new phone , thank you mobile warehouse .

Reply from Themobileswarehouse
5☆service.
I found The Mobiles Warehouse whilst searching for a replacement phone, and I'm sure glad I found them.
I was a little wary, but read a few reviews and I spoke with one chap on the phone, took the plunge and ordered a Samsung S25+. It was ordered on the evening of 19th and received on the morning of 21st.
Excellent outer packaging, the phone was in a factory sealed box, the phone itself was as described New. It was setup and running with no issues.
I would highly recommend The Mobiles Warehouse to others and I will definitely be using their services again. I'll update the review on the phone hopefully after many years of use, as my previous Samsungs have been good.
Good Service ☆☆☆☆☆
Good Products

Reply from Themobileswarehouse
Beware of this Company when buying mobile phones.
Phones are stated as being brand new with a full Samsung Warranty.
When checked with Samsung the phones are non A standard phones refurbished with no Samsung warranty.
They also will not honour any replacement even when the issue is down to manufacturing defects/design..
They keep asking more and more questions and asking for evidance over and over but still wont repair or replace even when the phone is in prestige condition and less then 12 months old.
You are better off paying slightly more from a guaranteed genuine company who will deal with their customers correctly and fairly instead of forcing cudtomers to go down the trading standard route.
******BEWARE*******
Only gave 1 star because it wont allow me to give less.........

Reply from Themobileswarehouse

Reply from Themobileswarehouse

Reply from Themobileswarehouse
The website was clear and description was accurate.
Was kept informed of order progress and expected delivery date.
I ordered my new phone on the Sunday and it was delivered Wednesday.
The packing was excellent, the phone was new.
I was a little skeptical it was a legitimate company because the price was less than half I had seen elsewhere - but very impressed with a new, high quality mobile phone.

Reply from Themobileswarehouse
Phone works great. I think they sent me the wrong colour but it doesn't really matter to me.

Reply from Themobileswarehouse
Superb products as described with super fast delivery and tracking.

Reply from Themobileswarehouse
Not going to lie, I'm shocked this is actually real!
I had my suspicions being so cheap, and buying graded things before, Ive also bought phones shipped from hong kong before, but this is suprisingly fully legit!
Bought an S25, expecting it to at least be open box or repackaged, but came sealed with no signs of packaging damage or anything!
UK model so isnt some foreign phone being shipped in either.
Will certainly use again, its cheaper than backmarket or other used phone places too.
Also got shipped for free with DPD and arrived within 2 days.

Reply from Themobileswarehouse
The laptop was great and as described. I did not realise it was not touch screen and return was smooth with quick refund.

Reply from Themobileswarehouse
Great products bought my tablet and watch from here , great value and 100% recommended

Reply from Themobileswarehouse
Buying for 2nd time. Good brand new quality product. Fast delivery. Best price in the market

Reply from Themobileswarehouse
Great price, delivered within days despite ordering just before Christmas. The laptop came unopened in perfect condition. Couldn't have asked for more.

Reply from Themobileswarehouse
My laptop arrived as promised on a box taped up brand new with no issues. Super happy with my purchase

Reply from Themobileswarehouse

Reply from Themobileswarehouse
Purchased The Samsung Galaxy Watch 8. Arrived quickly in brand new condition. Works perfectly and for such a great price. I highly recommend The Mobiles Warehouse.

Reply from Themobileswarehouse
Quick delivery,item as described , good price as well..

Reply from Themobileswarehouse
I m very happy with my purchase, my watch working perfect, I would definitely buy again and again from themobilewarehouse

Reply from Themobileswarehouse
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.