Ordered march 5 followed up via email but no response 8 weeks later still no update. Definitely a scam. The contact number also unable to call. Reported to my bank to recover money.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
SCAM DO NOT BUY. I ordered a mirror back in March 26. Emailed and got a reply saying 6-8 weeks. Thats been and gone. Emailed the company again and email bounces back and website has disappeared.... See more
SCAM. ordered 2 mirrors over 1 month ago and nothing has arrived. No reply from any customer service either and their instagram account has mysteriously been deleted. Contacted my bank for help and a... See more
Ordered mirror on 29th March, still nothing 7 weeks later, tried to email no response, absolute scam, people like this need to be stopped
Company details
Written by the company
The Mirrors House is your premier destination for a stunning selection of mirrors that elevate your space's aesthetics. Explore our diverse collection, expert guidance, and quality craftsmanship to find the mirror that complements your unique style. Discover the power of reflection at The Mirrors House.
Contact info
newport road, B12 8QE, Birmingham, United Kingdom
- info@themirrorshouse.com
- themirrorshouse.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can’t believe I fell for this scam…
I can’t believe I fell for this scam but as an adult I know the price of mirrors I should have expected it.
MASSIVE CON ARTISTS!!! REPORT THEM TO ACTION FRAUD!!!
I wish I could give zero stars, but I can’t - so they’ll get the 1. DO NOT BUY FROM THIS COMPANY!! Absolutely disgusting what they are doing to people. Especially with times as they are at the moment! Massive con artists! Ordered a mirror back in December, nothing arrived. Had one email back with a “tracking link” I guessed something was wrong when it didn’t move from the location for over a week - contacted on multiple occasions with no reply at all! And then… I also received a miniature roll of cello tape. Must be some hilarious joke to them! AVOID!! AVOID!! AVOID!!!!!! The 5 star reviews are clearly the “staff” or family members because it’s absolute crap what they’re saying. I’ve managed to get a refund via my bank thankfully! DISGUSTING FRAUDSTERS!
This is a scam
This is a scam. I bought two mirrors. Repeated requests for tracking information ignored. Phone number listed on their site is false. Have informed Instagram too. AVOID AT ALL COSTS
Has anyone managed to get a refund
Has anyone managed to get a refund ? This is a joke no email back. Constant emailing them, also trying Klarna to get a refund even sent the tape BACK through recorded delivery and they’ve signed ..
Scam Scam Scam!!!
For them to think it’s okay to scam…
For them to think it’s okay to scam people of their money… I receive a stupid cello tape… they stop responding to my mails, I couldn’t get a refund, here I am today trying to figure out if I was scammed and to my imagination I came across this page and seeing everyone story is the same like mine. How do we report the company please
Very expensive sellotape!
Well after reading the reviews below, i now have the answer to why i received a small roll of sellotape in the mail recently!!
Avoid at all costs!! the initial tracking number was for an EVRi delivery, now that takes me to some other scamming website. In the process of doing a chargeback with Klarna but cant supply the tracking info as their system doesn't recognise the fake tracking number.
I wish i had checked these reviews first!
SCAM!! Stay clear!!
Recieved a roll of sellotape after waiting a month for delivery! Rang nationwide they've told me to speak to yapily connect who the payment went through as they couldnt log it on either a debit fraud or something else🙄.
Can't even find a number for yapily the one on FCA is for a completely different company. So im going to attempt nationwide again but not holding my breath on getting this money back. Has anyone else had any joy on retrieving their money?!
I don't understand how this site is still live!!
As per everyone below
As per everyone below. This is a total SCAM !!! No mirror and no communication. How this comany got setup on companies house and has an active bank account is a joke.
How are they still active online given all the complaints and reports that must have been made to the authorities.
Gutted for people.
Fakeeee!!
Fakeeee!!! I’ve been waiting over a month for a roll of b****d TAPE!!
After going back & forth with the company they reassured me multiple times that they are a reliable company and all that S**T ! DO NOT BUY!!
Scam company
I too have received a roll of tiny cellotape, since waiting for the alleged mirror since the 29th December. Absolute scam steer well clear.
SCAM DO NOT USE
Did not receive any goods - Total SCAM, no response, DO NOT PAY
Scam
Scam! Got a roll of cellotape! Fake tracking number and no responses from the company.
This company is nothing but a big scam…
This company is nothing but a big scam do not order!! Disgusting
Also scammed… no contact from company
Also scammed… no contact from company, mirror is not arriving, sent them a million emails and phoned them a bunch… no response. You get the message….
SCAM!
SCAM!
Ordered a mirror in December 2023 and recieved a roll of cellotape.
Attempted to contact the company on numerous occasions and got no response. Currently discussing with the bank and clearpay about getting the money back.
SCAM - owners name and address
Name and address of the owner of this business on companies house:
FBGM AND CO LIMITED
Company number 15213756
YOUNIS, Mohammed Umar
130 Ridyard StWigan WN5 9RQ
Have paid for a mirror but heard nothing for 5 weeks
Absolute scam
Absolute scam - ordered a mirror in December and just received a roll of cellotape in the post today.
Bank sending me my money back. Also reported to action fraud so they’ll be done soon. But save yourself the hassle in the meantime and do not trust their website or socials.
SCAM!!!!
SCAM!!!!!
Like many others I’ve received a roll of very expensive tape. I’ve contacted klarna so hopefully they will be able to help me. Fuming
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








