Theme Park Tickets Direct Reviews 

46
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

We bought our tickets at the start of 2020 before the pandemic, holiday was cancelled but we decided to keep the tickets as there was a lot of companies struggling to stay afloat. Each year we've been... See more

Rated 1 out of 5 stars

Absolutely poor service. We booked 9 Discovery Cove tickets months ago for a wedding in mid-May 2020. Obviously, due to Corvid-19 we are unable to attend. I know they may be busy but despite 2 emails... See more

Rated 2 out of 5 stars

Doesn’t seem to be dealing with refunds very well, we paid extra for the cancellation insurance and due to COVID-19 we have obviously not been able to use our tickets, cancelled them back in March an... See more

Rated 4 out of 5 stars

Polite and friendly company to deal with. The only problem was with Seaworld Universal Switch ticket is actually two tickets; one for Universal, a 'real' ticket, and the other for Busch Gardens and S... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

We are the UK’s fastest growing Florida attraction tickets specialist! The name themeparkticketsdirect.com is synonymous with great deals for your Florida theme park tickets. Now part of U.S. Rent A Car Ltd, the company has been in the U.S. travel market since 2003 and is well known within the travel industry for competitive pricing and great customer service. Via ThemeParkTicketsDirect we offer low cost gate ready tickets for the major theme parks in Orlando including Universal, SeaWorld and Disney.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

46 reviews

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1.7

All reviews

(46)

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Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service! After my order had been processed. I realised that I hadn’t noticed that the express delivery service meant the tickets would be despatched within theee days and not delivered within three days and therefor they could take up to seven days to arrive. As we were leaving for the USA in six days I called the office in a panic straight away and the lady I spoke to was very helpful and said it was not a problem as she would take care of it. The very next day my tickets arrived by special delivery and I must admit I was very impressed! Excellent service!

31 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - this was the cheapest site I could find for these Florida Universal combo tickets and they arrived the next working day. First class!

31 January 2018
Unprompted review
Rated 4 out of 5 stars

Polite and friendly company to deal …

Polite and friendly company to deal with. The only problem was with Seaworld Universal Switch ticket is actually two tickets; one for Universal, a 'real' ticket, and the other for Busch Gardens and Seaworld are e-tickets which you need to carry drivers licence/passports to use. Although this seems normal the website did not mention this.
Tickets arrived the following day under the £10 express service (stamp only costs £1)

28 April 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They even delivered my tickets in person because I had misread the delivery notes (I did live a couple of miles from their office) and was due to go away. And then followed up with some great advice on email. Wouldn't go anywhere else now. Thanks

27 April 2017
Unprompted review
Rated 4 out of 5 stars

Easy site to manoeuvre

Easy site to manoeuvre, quick dispatch times and good / fair price. Only disappointment was that I thought I was entitled to some free stuff in the way of vouchers to spend whilst out in Florida but they never materialised. Maybe I didn't spend enough money? Would use again.

24 April 2017
Unprompted review
Rated 5 out of 5 stars

Park Tickets

Looked at various web sites and offers used some previously Theme Park Tickets Direct are simple the best.

24 March 2017
Unprompted review
Rated 5 out of 5 stars

Fast and great price

Best price tickets I was able to find for Disney and universal. Called up and booked over the phone, very nice peeps to speak to, they know the parks well. Booked on Friday and the tickets were delivered Tuesday - happy with that 👍🏻

24 March 2017
Unprompted review

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