The Medical Hub (Liverpool) Reviews 18

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Medical Center
  2. Doctor
  3. Mental Health Service

Written by the company

We are a GP-led Private Medical Centre in Liverpool. We run a number of specialist clinics such as TRT (Testosterone Replacement Therapy). Medical Weight Loss. Menopause, ADHD Assessment and Headache and Migraine. Other areas of care include Dermatology, Joint Injections, Minor surgery. We are always adding to our range of Healthcare Services. Please see our website for more details and services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Started my weight loss programme with…

Started my weight loss programme with Jella in May 2025. Jella is very knowledgeable as he is a pharmacist. He offers plenty of time to discuss your progress and assist in getting the best outcome from weight loss injections. He is professional and personable.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Best in the business!

I have been seeing Jella at The Medical Hub for years, and I can’t recommend him enough! His professionalism and friendly demeanor make every appointment a great experience. He’s incredibly thorough, taking the time to answer all my questions during each appointment. Jella’s knowledge and skills in aesthetics are next level — he truly is the best around. I trust him completely. I recommend him to all my family, friends and strangers! And I always look forward to my visits.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Mounjaro injections

I was recommended to Jella for weight loss advice and treatment at the medical hub, by a friend who works in the nhs. I’ve gained a lot of weight over the past year, severely affecting my mental health. Jella has advised both nutritionally and through exercise. I’m feeling motivated with my weightloss so far of 17 pounds within 3 months, I am eating better and exercising on a consistent schedule, with the aid of the mounjaro injections. I would highly recommend Jella at the medical hub, his knowledge and expertise has helped me on my journey.

11 July 2025
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for the review Jessica. It has been great working with you.

Rated 5 out of 5 stars

The best results I have ever had!

I’m 42 and have been getting Botox from previous practitioners 2 to 3 times a year since the age of 30. I have always been relatively happy with results but was never able to achieve exactly the desired outcome I wanted. This all changed when I visited the medical hub. Jella made me so comfortable and explained everything and advised me after a thorough consultation. My results were amazing the best I’ve ever had, he achieved everything I wanted and I have never been as happy with my results as I am. 10 out of 10 I will never go anywhere else. Can’t recommend enough. Blown away by how good the results are my confidence has grown I’m a very happy lady x

14 December 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

My pleasure and thanks taking the time to write the review.

Rated 5 out of 5 stars

Great advice

Great advice, always has plenty of time for you and genuinely cares for your health and wellbeing. I'd highly recommend.

10 October 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Our pleasure. Your health is always our first concern.

Rated 5 out of 5 stars

Ear problem

I had a great experience at the hub, i had a problem with one of my ears and was due to fly which was a bit of a worry, The staff were very helpful and lovely they sorted out my problem. I was amazed how many medical issues they deal with,

21 August 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for taking the time to write this review

Rated 5 out of 5 stars

Cortisone injection

I have been suffering with arthritis in my thumb joint and was told by my GP it would be at least December before I could be seen.
Seen Dr Deje at the medical hub and he was fabulous. With 15 minutes I was on my way and pain free.
Definitely go back again.

4 September 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for taking the time to write this review. Always a pleasure to help our patients.

Rated 5 out of 5 stars

Wonderful service at The Medical Hub

Always a wonderful service at The Medical Hub with Jella.
Great advice, friendly staff and spot on with information.
I always feel well informed and I always leave knowing I’m in safe hands.

19 August 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Our pleasure as always to help our patients

Rated 5 out of 5 stars

Excellent service from knowledgable & experienced professionals

I go to the Medical Hub for my botox and would highly recommend their services. Very professional with a warm and friendly environment. I felt at ease and confident that I was receiving treatment by knowledgeable, experienced professionals. Thank you to everyone at the Hub for providing an excellent service.

1 July 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for taking the time to write this review. Our please as always.

Rated 5 out of 5 stars

great exsperience

I had 2 treatments at the hub. Firstly botox with jello who was so informative, gentle and professional in the treatment. It was by far the best place ive visited for Botox. I also saw doctor Deje for shoulder pain and had an injection which completely took away all pain, he too was so gentle I didnt feel a thing. The Hub is very modern and clean.
I will always go back for any treatments I may need in the future.

15 June 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for your feedback.

Rated 5 out of 5 stars

A calm relaxed environment with knowledgeable professionals

A calm relaxed environment, after my first phone call, I was booked in for an appointment within a couple of weeks. Adrian was professional and knowledgeable and explained everything to me very clearly. I am now diagnosed and finally have the right medication after struggling for years with a wrong diagnosis and wrong meds which didn't work. After my diagnosis, I had follow up questions and it was great that I could call up and quickly get a response and answer to my questions. I would highly recommend and have already recommended to friends of mine. Thank you :)

10 June 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very professional

The Medical hub is a very calm and relaxed environment.

The advice I recieved from Jella has really helped me progress within my weight loss journey.

Jella is very professional and knowledgeable, I encourage to follow the Medical hub on Instagram where Jella gives great advice and tips on his blogs.

11 May 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

A highly professional medical service…

A highly professional medical service which performed a minor surgical procedure at the hub. A very modern and welcoming practice with warm professional staff. I was provided with clear guidance and potential outcomes and felt well cared for. Highly recommended

20 May 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Many thanks for the review.

Rated 5 out of 5 stars

Professional consultation in a stunning clinical environment

There is easy on street parking at the Medical Hub and frontage is easily recognisable from street level. I was Greeted on time , and invited in for consultation immediately and introduced to the on duty Dr who was friendly and welcoming. The premises are clinical, modern , super clean and bright and very welcoming. The consultation was concise and very informative and relaxed. The clinician displayed good listening skills to my concerns and answered all my queries in a compassionate and easy to understand way. Overall the experience was well beyond my expectations and I will not hesitate to book in again for my medical needs.
Outstanding service .

27 May 2024
Unprompted review
The Medical Hub (Liverpool) logo

Reply from The Medical Hub (Liverpool)

Thanks for taking the time to review the Medical Hub

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look