The Meatbox Company Reviews 

1,786
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Spend 90 pounds on meat and all the meat had a very bad taste and smell will never use this company again not worth the money and time

Rated 1 out of 5 stars

This company used to be first class but my last two orders #38965 and #38498 has seen much lower standards. The steaks have less flavour and more conective tissue/gristle. Several steaks had a soapy f... See more

Rated 5 out of 5 stars

I’ve just had my turkey breast joint and chipolatas delivered. The joint is HUGE! £21 and twice the size of a similar priced one from the supermarket. Obviously I don’t know how the meat tastes, it’s... See more

Rated 5 out of 5 stars

Great steaks, fantastic flavour and super tender. These rib eye steaks are so much better than the ones you can get at a supermarket, and we got them when they had an offer so much cheaper than the su... See more

Company details

  1. Butcher Shop
  2. Meat Processor
  3. Meat Products Supplier
  4. Meat Wholesaler
  5. Online Food Ordering Service

Information provided by various external sources

A wholesale butcher based in Mid Devon supplying the pubs, hotels and restaurants on the south west peninsula with top quality meat and fine foods for the last 50 years. As a result of the pandemic we switched into producing meatboxes direct to the customer around the country using next day delivery. We take pride in our quality and impeccable service.


Contact info

3.4

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(1,786)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All seems excellent.

I’ve just had my turkey breast joint and chipolatas delivered. The joint is HUGE! £21 and twice the size of a similar priced one from the supermarket. Obviously I don’t know how the meat tastes, it’s for Christmas dinner, but it all looks excellent, was packaged with loads of ice packs, and delivered early by courier. Excellent service.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give one star…

Wouldn’t even give one star placed order didn’t get confirmation email wasn’t told when delivery would be my delivery was left outside during wet weather and when I arrived home it was sat in a puddle contacted them and they are taken no responsibility for this even though I wasnt unaware it would be coming Christmas dinner just become more expensive as now I need to buy again

There word quoted in an email where they r also complaining to dpd

‘ We always do our best to ensure all boxes are packaged securely and to a high standard; however, we cannot be held responsible for the actions of DPD once the parcel has left our premises’

All to which I would of been home if I was aware of my delivery

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Good company gone bad.

This company used to be first class but my last two orders #38965 and #38498 has seen much lower standards. The steaks have less flavour and more conective tissue/gristle. Several steaks had a soapy flavour to them indicating incorrect storage or possible chemical contamination. The vacuum packing is poorly done with air left inside the packs. I have also found bone fragments on pork tenderloin which shows poor butchery practises of chopping through bone and not using bone saws.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

UNRELIABLE!!!!

I placed an order one week in advance of my guests arriving. I receive confirmation my order was shipped. On delivery I receive an email saying that I will get a refund on the brisket that I ordered. I know have to run around to fix their f'up! If I was told Monday or even Tuesday that I will not be receiving my brisket - then I could have made plan!!
UNRELIABLE! I will never buy from them again and will make 100% sure all our friends and family do not use them for planned special occasions!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

I purchased some meat 3 weeks ago and …

I purchased some meat 3 weeks ago and the meat tasted lovely. However the meat I purchased last week which was the flat iron steak was horrible. The meat had an off putting tangy, sour smell and taste. I thought maybe my taste bud was off so I cooked another set of flat iron steak and equally had the same smell and taste. Also the lamb mince did not have a lamb taste. I emailed the company but i have not had a reply. Very disappointing, so I will not be buying anymore meat from this company again.

30 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service. Highly recommended.

We’ve used them a couple of times in the past (including for Christmas) & had no problems. This recent order had an issue & I emailed them. Their customer service was outstanding! Super quick reply with a nice personalised response, that efficiently resolved the issue. It didn’t seem like the usual copy & paste response you get from other companies. I’m that impressed that I’ve just recommended them to my team at work & came straight on here to leave a review. Excellent service!

21 September 2023
Unprompted review
Rated 5 out of 5 stars

A new experienc

Was a bit concerned about buying meat on-line but it worked well and tasted even better, will be doing it again with this company

19 August 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look