The McIndoe Centre Reviews 

67
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Kind considerate care from the very outset. All staff members I encountered were excellent whatever their role. A comfortable waiting environment at an anxious time.

Rated 5 out of 5 stars

My wife has undergone dental implant treatment over the past year. The treatment and level of patient care are excellent. Mr Gulati, the surgeon, has done a superb job with the implants and is very we... See more

Rated 5 out of 5 stars

I have seen Dr Sloan twice since embarking on the next stage of my perimenopause journey. She has actively listened with compassion, has talked through different options and provided an individua... See more

Company replied

Rated 5 out of 5 stars

I recently had an abdominoplasty under Mr Kumar. The results are already excellent and the care I received at the McIndoe was outstanding. Although I had read good things about the Centre, everything... See more

Company details

  1. Hospital
  2. Home Health Care Service
  3. Medical Center
  4. Private Hospital

Information provided by various external sources

We recognise that a patient’s environment and surroundings play an important part in their recovery. It is our priority to make sure that our patients’ journey through the McIndoe Centre is as relaxing and comfortable as possible. Everything is designed to make your stay with us as relaxed and worry free as possible, both for you and your family.


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(67)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional

I was so well cared for , all the staff were lovely and nothing was too much trouble.
Food and drinks were very good quality and rooms clean and comfortable.
I felt very safe in their care .

26 March 2026
Unprompted review
Rated 5 out of 5 stars

The McIndoe is truly a center for…

The McIndoe is truly a center for excellence.
It was a pleasure to meet Mr Ruben Kannan on Thursday 5th March 26. I certainly wish I had known of him earlier. He gave some very down to earth advice to better my skin, my face that was recently botched by a plastic surgery that should not have happened due to my history of squamous cell carcinoma of the right external ear canal and temporal bone in 2008. I had the greatest care at the time with Mr Peter Clarke removing the cancer and Mr Simon Wood literally reconstructing my face. And I did look well after the 9 hr operation. However a flap had to be created due to petrosectomy. The flap kept on dropping and after 17 years I hoped it would be possible to lift the right side of my face with a facelift. This could only be carried out by a very experienced surgeon and even then the risk was that it could damage the facial nerve - the most dreaded possibility. Mr Kannan recommended I take Emedeen, omega 3 and massage my face with flax seed oil followed by hot towel compresses. I've already tried hot towel compresses on my dry eyes which miraculously got better after just one application. He also recommended face yoga which I'll do religiously. Mr Kannan said I should wait for a year to see how things settle and contact him again with my progress. Aside from the above advice, Mr Kannan comes across as a very emphatic person, ready to help his patients towards the betterment of their health/well-being. He was most generous with his time as my visit lasted more than 1 hour. Above all I very soon realised I was faced with a very kind, special person one rarely comes across these days. A person who is at the top of his field and gives advice from the kindness of his heart to those in need. God bless you Mr Kannan.

Highly recommended

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My wife has undergone dental implant treatment over the past year. The treatment and level of patient care are excellent. Mr Gulati, the surgeon, has done a superb job with the implants and is very well supported by the nursing team. The crowns are provided and installed by Mr Brophy, who also great work.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Truly exceptional in all ways

Every aspect of my experience at the McIndoe Centre was excellent...this is a private hospital that truly cares about providing patients with the best treatment.

On 13 August I had cosmetic surgery by the consultant Mr Teo followed by a two night stay. Mr Teo was recommended to me by a friend who had the same surgery by Mr Teo. Mr Teo is a charming gentle man who puts you at ease from the first consultation to leaving hospital.

Every single member of staff encountered - doctors, nurses, anaesthetists, caterers - was efficient and friendly. I would like to give a special mention to the two main nurses caring for me - Gosia and Joy are angels disguised as nurses!

I hope the outcome of my surgery is as amazing as my hospital experience! If it's as good as my friend's I'll be extremely happy.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Complete trust in these people’s hands

I have a momentous amount of time and praise for Mr Harley and the team of people he works with. They aren’t all just at the top of their game, but they are lovely and kind, make you feel welcome and at ease, and special.

My case was particularly difficult as I got infected. With that said the aftercare and care to this day has been second to none.

I realise that you’re paying top dollar but you are getting world class treatment. The moment I met Dr Harley I knew he was the man to trust and he has proven me right ever since.

The hospital is lovely and comfortable. I just can’t fault any of it. I highly recommend Mcindoe Centre with special mention to Mr Harley, Jennie, Jessie and all the nurses I came to know.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Dr Emma Stone is fantastic

Dr Emma Stone is fantastic. For the first time I felt that someone was actually listening to me and understood. We are still on the journey to get the correct treatment for me but I am very hopeful that we will get a great outcome.

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Perimenopausal care

I have seen Dr Sloan twice since embarking on the next stage of my perimenopause journey.
She has actively listened with compassion, has talked through different options and provided an individualised treatment plan.
I have already seen improvement in symptoms in such a short space of time. It's been great to have this level of continuity of care.
Communication has been key and been swift by the whole team but especially Dr Sloan.
I would highly recommend Dr Emma Sloan and the care received has been money well spent,

11 December 2023
Unprompted review
The McIndoe Centre logo

Reply from The McIndoe Centre

Thank you for sharing your positive feedback about your experience at The McIndoe Centre. We're thrilled that your visit to Dr Emma Sloan has resulted in an individualised treatment plan that is already improving your symptoms.

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

My surgeon was amazing all the doctors…

My surgeon was amazing all the doctors and nurses were happy to help

29 November 2023
The McIndoe Centre logo

Reply from The McIndoe Centre

Thank you for providing your positive feedback. We're delighted to hear how pleased you are with our service and the exceptional care you received.

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

Great perimenopausal care

I made an appointment to see Dr Sloan, regarding my perimenopause symptoms. I can truly say that this is the first time that a Doctor has been interested in me and how I was being effected, I was not rushed through my appointment and Dr Sloan really seemed to care. I was given options for a treatment plan, it was wonderful to receive person centred care and not just another statistic with a generic treatment plan.

10 July 2023
Unprompted review
The McIndoe Centre logo

Reply from The McIndoe Centre

We're thrilled to hear about your experience with Dr. Sloan at The McIndoe Centre and the fantastic patient-centered care she provided. We're excited to announce the upcoming second phase of our services, the Women's Health Check. This assessment will cover various aspects of your health, offering preventive care and early detection of any potential issues. Stay tuned for more details on our website in the new year!

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

Miss Tania Cubison removed an ugly BCC…

Miss Tania Cubison removed an ugly BCC from my cheek. She did it while we chatted, and it was an entirely painless operation carried out with great care and efficiency. The staff at the McIndoe Centre were charming too. Highly recommended.

8 November 2023
Unprompted review
The McIndoe Centre logo

Reply from The McIndoe Centre

Thank you for sharing your kind words about the care Miss Tania Cubison and our staff provided. We pride ourselves on patient satisfaction and are delighted to hear about your experience at The McIndoe Centre.

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

Dr Emma Sloan understood

Dr Emma Sloan understood and alleviated my concerns.
As well as obviously being a talented physician, I was impressed with how perceptive Dr Sloan is.
She remarkably quickly reacted to correctly address my particular fears and issues with a tailor made plan.
Thank you.

7 November 2023
Unprompted review
The McIndoe Centre logo

Reply from The McIndoe Centre

Thank you for your kind words following your consultation with Dr Emma Sloan. We’re proud to have created an environment where you felt your fears were understood and quickly addressed, and pleased to have provided you with a tailor-made plan.

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

Excellent service

Had a great experience meeting Dr Emma Sloan and had a great outcome. Emma listened, investigated and found a solution to symptoms. HRT changed and all going well.

9 October 2023
Unprompted review
The McIndoe Centre logo

Reply from The McIndoe Centre

It is wonderful to hear how pleased you are with the outcome of your consultation with Dr Emma Sloan. We're excited to announce the upcoming second phase of our services, the Women's Health Check. This assessment will cover various aspects of your health, offering preventive care and early detection of any potential issues. Stay tuned for more details on our website in the new year!

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

Best Menopause help

The McIndoe Clinic provides a prompt, friendly service. I have been seeing Dr Emma Sloan for treatment with my menopause and she takes a holistic approach to my health, always willing to listen and help in any way including sourcing medication, and mindful of the costs of private treatment. Personally I think she is worth every penny! Highly recommend Dr Sloan and the clinic.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Personalised medications, caring Doctor, fast and efficient throughout

I was at the end of my tether trying to get a GP appointment and my menopause symptoms were affecting my everyday life. Dr Emma Sloan contacted me straight after my initial enquiry. She was very caring, listened to my concerns and asked me questions in order to tailor specific medications to my needs. At all times I have felt in control and my awful symptoms went in a few days! I have been given clear instructions on the way forward and know I can contact the Clinic at any time should I have any questions. I cannot recommend the Centre highly enough.

29 September 2023
Unprompted review
The McIndoe Centre logo

Reply from The McIndoe Centre

Patient experience is incredibly important to us, so thank you for taking the time to leave your feedback and sharing the fantastic outcomes of your consultation. We're excited to announce the upcoming second phase of our services, the Women's Health Check. This assessment will cover various aspects of your health, offering preventive care and early detection of any potential issues. Stay tuned for more details on our website in the new year!

Best wishes
The McIndoe Centre

Rated 5 out of 5 stars

Excellent

Excellent, very kind and prompt service received from Dr Sloan, who took the time to listen to my various symptoms and prescribed HRT, which has helped immensely. Thank you.

3 May 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look