I ordered a large 'Turner' shower tray that arrived on time but it was crooked and uneven and could not be fitted which delayed the build of our bathroom somewhat. They did replace it but the logisti... See more
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The shower tray was installed on a contiboard floor and is as solid as a rock. Quite heavy at 67.5 kilos we used suction pumps to move the tray upstairs and again to put it in place (recommended) maki... See more
Had a cowboy builder unbeknownst to me fitted a rubbish shower tray and didn't level properly. Only two trays on line matched dimensions, didn't really want to order on line without seeing. Took a gam... See more
I looked everywhere for a suitable bath tray to fit my recently fitted free standing bath and could not find one suitable. I was about to give up and by chance I came across the Bailey bath t... See more
Company details
Written by the company
Connoisseurs in The Art of Bathing ® The Luxury Bath Company’s mission is to reinvent the luxury bathing concept: delivering impeccably designed, high-end bathroom furniture at affordable prices. Our collections are timelessly styled to create aesthetic and functional perfection so you can enjoy the pleasure and tranquillity of bathing. Whether you crave geometric splendour or a spiritual sanctuary, we welcome you to our inspirational world.
Contact info
4 North Courtyard, Dunston Business Village, ST18 9FJ, Stafford, United Kingdom
- 02034415751
- enquiries@theluxurybathcompany.co.uk
- theluxurybathcompany.co.uk
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Replied to 100% of negative reviews
Typically replies within 48 hours
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with a fantastic design of accessories…
with a fantastic design of accessories and materials for my bathrooms, ill be sure to find exactly what i dream here at the luxury bath company.
Easy To Use
Easy website, Clear information. Good comms and a fast well informed delivery. Product also good.
Nothing to complain about at all.
Great product and excellent service
Great product and excellent service. Would recommend
Really nice products
Really nice products! Great experience from the beginning till the end!
Easy to order staff very helpful
Easy to order staff very helpful , product in stock and delivery was quick.
This company are really efficient
This company are really efficient and helpful I had several specific questions about the shower tray I wanted and they were able to answer all the them and adding advice about the fitting etc
Very pleased
From Order to Delivery everything went smoothly and I would highly recommend this company and its products. I love my new bath and I can't wait to have it installed.
Great service and fantastic products
After an initial chase, the Luxury Bath Company did a spectacular job. I’d ordered a shower tray which it later transpired couldn’t be delivered quickly. Not only did the company act quickly and helpfully to sort out an alternative that could be delivered on time, they upgraded my order to an even better option.
The shower tray is spectacular - high quality and gorgeous looking. I am a very happy customer and would highly recommend the company.
Customer focused Company.
Got to say still to unpack and install the shower tray - but experience so far with LBC just first class - great website, excellent people to discuss tray with, and shipping/delivery as committed.
Fantastic service- cannot fault but bath not comfortable for me
Fantastic service- cannot fault. Go above and beyond. And I agree with all previous comments. Wanted a stone bath in Matt- looks terrific - yet I find it uncomfortable and cannot relax in my lovely new bath. Tried head and neck support but not particularly successful as they slip down the bath and don’t resolve the issue. What is lacking is a slope to lean back on and for somewhere to put my head so not ergonomically friendly for me I’m afraid. Ok if you want to sit upright, so ok for a quick dip and then out. Bath purchased was the Lawrence.
Great Customer service
Great Customer service
The lady that organised my order and delivery was very happy and friendly
Stunning bath
Absolutely delighted with my Lowry freestanding stone bath in matt white. The shape and size are perfect, looks stunning and I love the feel of the matt stone. Customer service was fantastic - sending me the waste early whilst holding back delivery of the bath until we were ready, which ended up being 2 months after point of ordering. When delivery was made bath was well packaged and dropped as close to the door as possible (we have a gravel drive so not great for pallet delivery). I chose this bath as it was not as heavy as some of the other ones I had looked at which were weighing in at 150kg!
Absolutely fantastic service
Absolutely fantastic service - called early in the morning today to sort a next day delivery out for a beautiful shower tray. The team provided an option and quote - which has saved my bathroom reno timeline as Lusso haven't been able to get their item here in time. The Hockney tray looks amazing. thanks!
Deal with humans here not a robot!
Care and attention to my enquiry from HUMAN sales team. Nothing was too much trouble for them. A pleasant experience without the need to follow instructions from a robot!
Brilliant quality basin bundle and next…
Brilliant quality basin bundle and next day delivery service. A very happy customer!
Quality products trustworthy company
Ordered a small sink for our WC from the Luxury bathroom company. The sink was excellent quality and I’m really pleased with it. Wouldn’t hesitate to order from them again.
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