Theluckydate Reviews 228

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Don’t waste your money, it’s $700 worth of credits to even think about requesting information from the lady you’re interested in. Never met anyone willing to share their contact information after a lo... See more

Company replied

Rated 5 out of 5 stars

Not sure exactly how they do it but the profiles here seem like they’re actually reviewed before going live. No weird bios or stolen pics. I like and appreciate the fact that I am not chatting with an... See more

Company replied

Rated 5 out of 5 stars

Usually I bounce after 10 minutes when stuff feels fake, but Theluckydate actually seemed solid. People were normal, no weird messages, and profiles didn’t look like they were AI-generated. That alone... See more

Company replied

Rated 5 out of 5 stars

I’m not really one for face-to-face interaction - I’m much more comfortable texting. And here, I’ve found the ideal environment: people who are open to talking about anything, without placing any big... See more

Company replied

Company details

  1. Dating Service

Written by the company

TheLuckyDate is a dating platform built for people who want strong conversations instead of rushed swipes. Here, every interaction is about sharing stories, discovering new perspectives, and connecting in ways that feel natural. 🔒 Safety comes first. Smart moderation and security tools help remove the majority of unwanted content, creating a more comfortable space for communication. 🌍 A worldwide community is waiting for you. Talk with people from different backgrounds and cultures, or discover someone closer to home—TheLuckyDate opens doors to both global and local connections. 📱 The experience is simple and intuitive. From quick sign-up to smooth messaging, everything is designed to keep the focus on your conversations—not on complicated features. 🧡 Inclusivity is at the heart of the platform. Everyone is welcome here, and diversity, openness, kindness, and respect are encouraged in every chat. 💬 Support is always available. The customer care team works 24/7, ready to answer questions and provide help whenever it’s needed. ✨ Both free and premium options are available. Explore the basics at no cost or enhance your journey with features like extended messaging and additional connection tools. Start your profile in just a few steps and enjoy conversations that feel light, sincere, and uplifting—at your own pace.


Contact info

3.1

Average

TrustScore 3 out of 5

228 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

My impressions are only positive

I tried TheLuckyDate after a few failures on other platforms and I am pleasantly surprised! The profiles here seem to be more detailed and I was able to quickly find someone to chat with. We'll see what happens next, but so far my impressions are only positive

25 July 2024
Unprompted review
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Reply from Theluckydate

Dear Jenny,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best Wishes,
Theluckydate Customer Support

Rated 4 out of 5 stars

The site works fine

The site works fine, but I feel like there are too many fake profiles here. I've started communication a few times and it's gone nowhere. Maybe I'm just unlucky, but so far the results don't live up to my expectations

19 July 2024
Unprompted review
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Reply from Theluckydate

Dear Brian,

Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.

The profiles of our members are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@theluckydate.com if you notice any suspicious activity.

If you're looking for more interactions, you should expand your network by reaching out to other users who share your interests or likes. Building contacts sometimes requires a little patience and exploration.

Best Wishes,
Theluckydate Customer Support

Rated 5 out of 5 stars

You know

You know, it's been over a year now and it's become part of my daily routine. Made a few mates here who we meet up with periodically to discuss business ideas.

25 July 2024
Unprompted review
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Reply from Theluckydate

Dear Orion,

We really appreciate your thoughts and feedback. Thank you for sharing them with us.
We wish you an enjoyable experience on our website.

Best Wishes,
Theluckydate Customer Support

Rated 5 out of 5 stars

I've been chatting a few people for a…

I've been chatting a few people for a few months now and everything is great. The site gives you freedom without imposing anything unnecessary.

23 July 2024
Unprompted review
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Reply from Theluckydate

Dear Aurinda,

Thank you for your positive feedback! We're thrilled to hear that you've had a great experience chatting with people on our site for the past few months. It's our goal to provide a platform that offers freedom and a pleasant user experience without imposing unnecessary restrictions.

If you have any suggestions or need any assistance, please don't hesitate to reach out. We're here to help!

Best Wishes,
Theluckydate Customer Support

Rated 5 out of 5 stars

I've been on TheLuckyDate for six…

I've been on TheLuckyDate for six months. I was mainly looking for models for shoots, but at the same time I met several interesting women. I even went on a date once, which was nice.

20 July 2024
Unprompted review
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Reply from Theluckydate

Dear Seth,

Thank you for sharing your experience. We're delighted to hear that you've found the platform useful for both professional and personal connections. It's great to know that you met several interesting women and even had a nice date.

If you have any suggestions on how we can improve your experience further, please feel free to let us know. We're always looking for ways to enhance our services.

Best Wishes,
Theluckydate Customer Support

Rated 5 out of 5 stars

I've only been registered for a couple…

I've only been registered for a couple of weeks, but I've already appreciated it. There are a lot of young people here, and everyone is so different. I've already met a couple of guys, and even went to the cinema with one of them.

20 July 2024
Unprompted review
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Reply from Theluckydate

Dear Amanda,

We're grateful for the time you have taken to give us feedback on our service.
We trust that you'll have a wonderful experience on our website.

Best Wishes,
The Lucky Date Customer Support

Rated 5 out of 5 stars

I registered here a couple of months…

I registered here a couple of months ago. My friends told me that I could meet interesting people here, and they were right.

18 July 2024
Unprompted review
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Reply from Theluckydate

Dear Milan,

We're really pleased that our platform has helped you connect with so many interesting people. We hope you enjoy communicating with your pen pals.

Best Wishes,
The Lucky Date Customer Support

Rated 1 out of 5 stars

Unlucky Date

This website should be called the Unlucky date,there are alot of red flags with this site. Pay for everything with credits,the pics of these so called girls look like something from an 80s cell phone,and the filters ridiculous.

17 July 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Shawn,

Thanks for letting us know about your experience. We're sorry that you were inconvenienced.

The profiles of our members are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions.

Also, you need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@theluckydate.com, and we'll be happy to help you.

Best Wishes,
The Lucky Date Customer Support

Rated 1 out of 5 stars

The site always makes you pay just to…

The site always makes you pay just to message women. No other dating website does that. And then the women privately sends you more pictures which you have to pay to view them.

Total ripoff and money scam.

17 July 2024
Unprompted review
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Reply from Theluckydate

Dear Jonathan,

Thank you for sharing your feedback with us!

We surely don’t rush you with payment processing, so anytime you feel good to do so - it’ll be the right moment.

If there’s any specific issue with that matter, don’t hesitate to contact our support team via support@theluckydate.com.

Best Wishes,
The Lucky Date Customer Support

Rated 1 out of 5 stars

These are fake profiles and way too…

These are fake profiles and way too expensive.

16 July 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Thor,

Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.

The profiles of our members are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions.

Also, you need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.

Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.

If you want to manage your expenses efficiently, we offer several options. Contact us at support@theluckydate.com, and we'll be happy to help you.

Best Wishes,
The Lucky Date Customer Support

Rated 1 out of 5 stars

I would give it a zero if I could

I would give it a zero if I could! Do not use this website, it is a money sham and the women are their to get you to spend money not find love. It will cost you several thousands of dollars in credits to communicate with the members. I have gone to their customer support several times to get my profile deleted and they will not do it. They keep trying to get me to remain regardless of my attempts. I will be reporting this site to the FBI.

1 July 2024
Unprompted review
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Reply from Theluckydate

Dear Daniel,

Thanks for letting us know about your experience. We're sorry that you were inconvenienced.

We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations. If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@theluckydate.com. We will investigate your concerns thoroughly with our relevant departments. The platform also offers the option of reporting a user's profile if there is a suspicion that they have violated the terms of use.

Best Wishes,
The Lucky Date Customer Support

Rated 1 out of 5 stars

I am lucky I came here first to read…

I am lucky I came here first to read the reviews.

I added my profile, but I could tell right away this was unusual and most likely artificial intelligence. Many of the profiles are not even realistic. And I got many different women messaging right away.

I'm glad I came to see the reviews. Why can't they just create a good site with many good REAL women that actually want to meet... and I'm sure many of the people would pay.

27 June 2024
Unprompted review
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Reply from Theluckydate

Dear User,

Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.

We would like to make it clear that every user is free to express their opinion in the form of reviews and we take all feedback seriously and use it to continuously improve our services.

The profiles of our members are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions. Contact us at support@theluckydate.com if you notice any suspicious activity.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Well the lucky date had my last review…

Well the lucky date had my last review taken down because it was too factual I guess so I'll just say TOTAL SCAM 100% THE ONLY LOVE YOU'LL FIND ON THE LUCKY DATE IS THEM LOVING TO TAKE YOUR MONEY 💰!!!!!!!. The lucky date is the biggest joke ever!!!!! Don't be fooled!!! P.s "THE VIRTUAL GIFTS ARE A HUGE JOKE"!!! ALSO DON'T FALL THE STUPID 15 TO 30 SECOND VIDEOS THAT WILL COST YOU $20!!

23 June 2024
Unprompted review
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Reply from Theluckydate

Dear User,

Thank you for your feedback.

We're sorry to hear that your experience on our platform was not up to your expectations. We take all feedback seriously and strive to create a better experience for our users. If you have any specific concerns or issues, please feel free to contact our customer support team at support@theluckydate.com. Your insights are valuable to us and can help us improve our services.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Found the perfect spouse but in order…

Found the perfect spouse but in order to "buy our freedom to make direct contact with each other" each person has to spend $600.00, total of $1,200 on each other first. This is never mentioned in any of the sign on rules that have to be approved prior to getting an account set up. Add this to the amount of money you spend in general chatting to find "the" person and it adds up quickly to being expensive.

23 June 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear George,

Thanks for your feedback, but we need more details to help you effectively. Your privacy and safety are essential to us, and we have implemented measures such as the "Contacts Exchange" feature to enable secure communication between members. This feature becomes available once users pass payment verification and meet specific requirements. Don't hesitate to contact us via support@theluckydate.com if you need help, we'd like to look into it and make things right for you.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

The site is a scam and they will refuse to refund you even when you prove you are being scammed

My experience with this site is one that should make anyone considering using it change their minds and forget it, 15 months ago I met a woman on their site, and after talking to her for almost 14 months and asking her to leave the site with me which she almost did (we spoke on telegram but she would go quiet there so I would have to go back to paying the site to talk with her) so I would be spending money talking to her not to mention all of the gifts she asked for (I now know why and it is explained later), anyway I was becoming very worried so I spoke to the site about this through their customer service department and they asked if I wanted to file a complaint against * to which I told them no, I wanted to speak to her first to try to clear these things up ( I have screenshots of my conversation
As proof) and I thought nothing more of it until * tells me that the site had emailed her telling her that I had filed a complaint against her, which I had not, she then argued with me and told me she no longer wanted to speak with me anymore because of what the site had done and that she thought I had asked the site to open a case against her, so after all of this happened I asked the site for a refund of credits spent on my relationship with her because of their negligence in contacting her which destroyed my relationship with her and now they are telling me that they won't refund me because it is not a genuine reason for a refund, well what the hell is a genuine reason, if they want they can destroy your relationship with anyone on the site and take no responsibility for their actions, avoid this rotten site at all costs as they only give a $#*! about the money you are spending and nothing else.
screenshots of when I spoke to the site and told them not to contact her and her message to me telling me they had emailed her and told her that I had filed a complaint are available to review on another site called site jabber under all of the reviews for this site as well as pictures of later evidence that explains why she would not leave the site, all of which prove my complaint, all of this happened between late 2022 and November 26, 2023..

UPDATE
So to add to this saga I have since discovered that for almost 11 months of the 15 months that I was involved with the woman on the website she was in a relationship with a man in America where she had moved to in early January 2023 and by her own admission started dating him within a week of moving there,all the while telling me that she loved me and wanted to have a relationship with me while asking me for gifts, she made a public admission on her Instagram that proves my suspicions back then that she was involved with a man there while scamming me on the site, I spent thousands of dollars I estimate at least $10,000 AUD sending her gifts and paying for communication on the site and the whole time I was being scammed by her, when I contacted the site they have refused to believe me or even respond to my recent emails but I have added the proof on site jabber, she just became engaged to him in the last couple of weeks, I have added photos of the woman as well as a video of her lying about being in a relationship and other proof on the site jabber review site where it can easily be found and viewed.
Update
So even after providing proof that I was being scammed by the woman on their site they refuse to provide me with a refund, the site is nothing but a scam run by criminals, stay as far away from it as you can and if you have been using it stop immediately because you will never meet anyone that is genuinely looking for a relationship on this site.

17 June 2024
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Reply from Theluckydate

Dear User,

We're sorry to hear about your experience, and we appreciate you sharing your concerns with us. We take all feedback seriously and aim to address each issue with the utmost care and consideration.

We strive to maintain the privacy and trust of our members, and any unintended disclosure would certainly be concerning. Please know that we do not take such matters lightly, and we're continuously working to improve our processes to prevent similar incidents in the future.

We encourage our members to exercise caution and discernment in their interactions, and we're committed to fostering a safe and genuine environment for all users. Your feedback helps us to reinforce our commitment to integrity and transparency.

Please reach out to us directly at support@theluckydate.com with any further information or questions you may have. We're here to assist you and resolve this matter to the best of our ability.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

This is a total scam

This is a total scam. Everything about it is not real at all. Some of this girls which is 100 percent are not real. DO NOT FALL FOR THIS SITE!!! THEY WILL JUST DO EVERYTHING TO THINK YOU ARE TEXTING REAL PEOPLE

19 June 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear User,

We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations.

Ensuring the authenticity of our members is a priority on our platform. The profiles of our users are verified to maintain transparency and trust within our community. If you notice a suspicious member, please do not hesitate to contact our support team at support@theluckydate.com. Provide us with the member's ID and the details of your concern. You can also report a user's profile on the platform if you suspect that they have broken the rules. We take this very seriously and will conduct a thorough investigation to protect the integrity of our community.

Best Wishes,
TheLuckyDate Customer Support

Rated 5 out of 5 stars

i started 2 years nago on lucky date…

i started 2 years nago on lucky date and met a girl who is 46 years younger than me but we seem to have a lot in common and ina very short time i told her i was falling in love with her and she said she was falling in love with me i know its hard to belirve but i have talked with her mother and she sends me pictures every day and some of my friends say irs a scam but its hard to believe i have every cinfidence in this girl and can only hope it works out

13 September 2023
Unprompted review
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Reply from Theluckydate

Dear Ray,

Thanks for letting us know about your experience and your story!

We would like to let you know that the profiles of our users are verified according to our Terms and Conditions. We believe in fostering genuine connections and encourage you to contact us if you have any doubts about the legitimacy of your interactions.

We wish you an enjoyable experience on our website with your friend!

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Be aware!! Scam site!! All Grils are *AI* Stay away!

The Lucky Date..Big Scam!!!..After creating an account add me preferences and boom!! started receiving plenty likes!..that makes me suspicious..I play their game,..!
1st..You must pay for texting"
2nd.. forget about sending images
3er..You will pay a lot for sending images
4th..$44.99 will last 4 photos & pay again
5th..All females are part of their platform
6th..Those females want you keep writing
7th..So you can keep believing taht they want you!
8th..**This site is kind of scam"*
Hoooo..I forgot to add it..Man's take a look closely to the female images!!
They are all professional!..a lot of makeup!! You tell me and genuine sites all females take that care! Most genuine (95%) are organic and with typical jeans!

I can assure you those female are hired by them to keep writing so you get excited and keep paying for texting.

My opinion!? An *IA*! the typical online SCAM!!!.

Are you want to meet a real female? Try Facebook..is free is grils are for real!

P.S..I read in one of the complaints a member loss over.1000 pounds!! Wow!.
For all the victims of this scam including my self ""let's do a class action loss Sue"!..Let's do it!! send me an message!..Let's get together and naked down that scam website!

P.S All grils are models taht has been paid for those professionals images on studios..Them licensed is providing to that site, the upload those images and employees acting as those grils ans respond every questions!..That's why ever will see their actually faces in video calls!!.."SCAM" Big time!'" Pass this information to you local DA !!

Hey..Brother's
All images are real from paid models but *AI* are the one taht responded your clicks!!..course & operator start chatting with U"..

31 May 2024
Unprompted review
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Reply from Theluckydate

Dear Orlando,

Thank you for sharing your detailed feedback with us. We are sorry to hear about your experience and understand your frustration. Our aim is to create a genuine and enjoyable platform for our users, and we take concerns about the authenticity of profiles and the cost of services very seriously.

We are committed to transparency and ensuring our users have a clear understanding of how our credit system works, including costs associated with sending images and messages. Your points regarding the payment structure and the interactions with other users are noted.

To address your specific concerns, we want to assure you that we are constantly working to improve our verification processes to ensure the authenticity of all profiles on our platform. If you suspect any fraudulent activity, please report it to us immediately via support@theluckydate.com so we can investigate and take appropriate action.

We strive to facilitate genuine connections and value your feedback as it helps us improve our service. If you have any additional suggestions or concerns, please do not hesitate to contact our support team directly.

Thank you for bringing this to our attention.

Best regards,
TheLuckyDate Customer Support

Rated 4 out of 5 stars

I have a great experience

I have a great experience, most women I met were real profiles and I met up with the hottest girl ever in person. Great site they also give 2000 free credits on first use. Just kind of expensive for more. 4 stars for me! I’ve been using for a couple of months now. Just I wish they used 100 credits per message rather than 200 and 500 credits per picture instead of 1000.

10 June 2024
Unprompted review
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Reply from Theluckydate

Dear Nick,

It's fantastic to hear about your great experience and we wish you continued success in communicating with your pen pals.

Best Wishes,
TheLuckyDate Customer Support

Rated 1 out of 5 stars

Cannot find how many credits I still…

Cannot find how many credits I still have. I chatted with a woman, yet, cannot see the extended photos of her. Need to confirm my email address EVERY TIME I chat with a woman. Lastly, cannot find email with my order#. Awful experience so far.

2 June 2024
Unprompted review
Theluckydate logo

Reply from Theluckydate

Dear Stephen,

Thanks for your feedback, but it seems we need more details to help you effectively. Don't hesitate to contact us via support@theluckydate.com if you need help, we'd like to look into it and make things right for you.

Best Wishes,
TheLuckyDate Customer Support

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