seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more
Company replied
Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more
Company replied
The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more
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Company details
- Virtual Office Rental
- Business Administration Service
- Business to Business Service
- Conference and Meeting Room Service
- Coworking Space
About Registered Office (UK) Ltd
Written by the company
Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.
Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.
We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.
Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com
Written by the company
- Always here for your business.
- From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
- Your Business Partner
- We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
- Services That Grow With You
- Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
- Trusted by 70,000+ Businesses
- For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
- Your Business, Our Priority
- We’re committed to treating every client with professionalism, transparency, and genuine support.
Your peace of mind, guaranteed
14-day cancellation window
If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.
Contact info
167-169 Great Portland Street, 5th Floor, W1W 5PF, London , United Kingdom
- 020 7183 3787
- contact@mycoworks.co.uk
- thelondonoffice.com
30% Off Virtual Business Plus
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Professional and Efficient Registered Office Service
I recently used Registered Office (UK) Ltd for my company address service and found the process straightforward and professional. The setup was quick, communication was clear, and the service helped me keep my home address private on Companies House. The team answered my questions promptly and the transition was handled efficiently. I would recommend them to anyone looking for a professional registered office service.
3 June 2026
Reply from Registered Office (UK) Ltd
Dear TFIT Ltd,
Thank you for your wonderful review and recommendation! We're delighted to hear that you found the setup process straightforward, professional, and efficient. Helping our clients maintain their privacy while providing a reliable business address service is exactly what we aim to do. We truly appreciate your kind words about our team and look forward to continuing to support your business.
Kind regards
Registered Office (UK) Team
Easy process and helpful communication
27 May 2026
Reply from Registered Office (UK) Ltd
Dear J. Mulgrew,
Thank you for your review! We’re delighted to hear you found the process easy and our communication helpful. We really appreciate your support and look forward to continuing to assist your business.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Reverend Pastor FILEO,
Thank you for your kind review! We’re delighted to hear you found our service helpful and professional. We really appreciate your support and look forward to continuing to assist you.
Kind regards
Registered Office (UK) Team
A very slick service that has exceeded…
A very slick service that has exceeded our expectations. we receive notifications promptly when we have mail and it is very easy to download - takes all the hassle away for us.
25 May 2026
Reply from Registered Office (UK) Ltd
Dear Irene Coyle,
Thank you for your fantastic review! We’re delighted to hear that our service has exceeded your expectations. It’s great to know that the prompt mail notifications and easy document downloads are helping to make things simpler for your business. We really appreciate your support!
Kind regards
Registered Office (UK) Team
Easy to fill out
25 May 2026
Reply from Registered Office (UK) Ltd
Dear Jasper Hajonides van der Meule,
Thank you for your 5-star review! We’re delighted to hear you found the process easy to complete. We appreciate your feedback and look forward to supporting your business.
Kind regards
Registered Office (UK) Team
seemed straight forward better UX needed in some places
seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already, KYC seems straight forward but didnt get any notification to say that it was in progress..
27 May 2026
Reply from Registered Office (UK) Ltd
Dear Client,
Thank you for your feedback and for choosing our service. We're pleased to hear the overall process felt straightforward. We appreciate your comments regarding the user interface and KYC updates, and we'll take these on board as we continue to improve the customer experience. Thank you for highlighting areas where we can do better.
Kind regards
Registered Office (UK) Team
The process up to the verification of…
The process up to the verification of Director details went fine. The Verification continued to fail because the address details on our Utility Bills were not showing the name of the Province which is not compulsory in South Africa. Also, if the spelling was slightly different, the verification failed. Casting a human eye over the submitted documents would let one know that these are legitimate - however, the compliance officers wanted us to follow the electronic process and we are still NOT verified.
25 May 2026
Reply from Registered Office (UK) Ltd
Dear ICrick UK Ltd,
Thank you for your feedback. We appreciate that international address formats can sometimes create challenges during the verification process. However, our compliance requirements are designed to protect both our clients and our business, and certain checks must be completed before an account can be fully activated. We’re pleased to confirm that the account holder has now been approved, and we remain in contact regarding the outstanding documents required for the additional directors. Our team will continue to assist in getting everything completed as quickly as possible.
Kind regards
Registered Office (UK) Team
Really straightforward process
25 May 2026
Reply from Registered Office (UK) Ltd
Dear Silver,
Thank you for your review! We're delighted to hear you found the process straightforward. We appreciate your support and look forward to continuing to assist you in the future.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Nkem Ajoku,
Thank you for your review and recommendation! We’re delighted to hear you’ve had a positive experience with us and really appreciate your support.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Obando Property Services Ltd,
Thank you for your wonderful review! We’re delighted to hear that you found the process seamless and that our team was able to provide the support you needed. We really appreciate your feedback and look forward to continuing to support your business.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Elder Maritime Threat Advisory,
Thank you for your review! We’re really pleased to hear you’re happy with our service and appreciate you taking the time to share your feedback.
Kind regards
Registered Office (UK) Team
DO NOT USE
I regret renewing my subscription with Registered Office (UK). The female member of staff who called me was incredibly rude and although I have complained it has been to no avail. DO NOT USE!
P.S. A complaint was submitted to Registered Office (UK) prior to this review. However, no response has been received yet.
19 June 2026
Reply from Registered Office (UK) Ltd
Dear Monica Monti,
We’re sorry to hear that you were disappointed with your experience. This is not the level of service we aim to provide. We’d welcome the opportunity to look into the situation and address your concerns properly, so please contact our support team directly and we can review the matter in detail.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Arid Global Traders Ltd,
Thank you for your kind words! We’re delighted to hear you had a great experience with our service and really appreciate your feedback. If there’s ever anything you need, we’re always here to help.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Ayodeji Odiri,
Thank you for your 5-star review! We’re really pleased to hear you’re happy with the service and appreciate you taking the time to share your feedback.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Lida Popal,
Thank you for your kind review! We're delighted to hear that you found our service professional and friendly. We really appreciate your feedback and look forward to continuing to support your business.
Kind regards
Registered Office (UK) Team
Too Time Consuming
The process takes a lot of time for ID Proof Verification. Probably this is the first time for me, but I found it a little lengthy and complicated.
18 May 2026
Reply from Registered Office (UK) Ltd
Dear EveryDay Retail LTD,
Thank you for your feedback. We understand that the ID verification process can feel complicated, especially if it is your first time completing it. As a regulated UK virtual office provider, we are required to complete these checks to meet our compliance obligations.
We appreciate your patience and understanding, and if you require any further assistance, please don't hesitate to contact our support team.
Kind regards
Registered Office (UK) Team
Terrible Company, Horrible Service, No Refund and No Response and Deleted My ID
I had an extremely terrible and disappointing experience with this company.
The reason I requested a refund was because they kept rejecting my verification. I needed to use the service urgently, but the verification process kept being refused and delayed. I simply did not have the time or energy to keep going back and forth with them over this issue.
Because I could not get verified, I did not use any of their services at all. I did not use the registered address, I did not receive any real service, and I did not benefit from anything they provided. Under these circumstances, I believe requesting a refund was completely reasonable.
However, instead of handling the refund properly, they used the failed verification as a reason to refuse my refund. They still have not refunded me. What makes it even worse is that they directly deleted my ID, which made the whole situation feel very unfair and unprofessional.
I also contacted them by email and asked for a proper solution, but they simply stopped replying. No clear explanation, no proper support, no refund, and no response.
This is completely unacceptable. I paid for a service that I was never able to use because they kept rejecting my verification, and when I asked for a refund, they ignored me and refused to return my money.
I originally wanted to continue working with this company, but after this experience, there is absolutely no reason to continue any cooperation. Their service, communication, verification process, and refund handling are all very poor.
I am extremely disappointed and would not recommend this company based on my experience.
13 May 2026
Reply from Registered Office (UK) Ltd
Dear Peng,
We’re sorry to hear that you were disappointed with your experience and appreciate you taking the time to share your feedback.
As part of our compliance obligations, all customers are required to successfully complete the verification process before our services can be activated. In this case, the documentation provided was in a different language and required translation in order to proceed.
We also note that your refund request was received on 20 May and remains within our stated refund processing timeframe.
If you would like to discuss your concerns further, please contact our support team directly and we will be happy to assist.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear HGFL,
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience. We understand how important it is for our terms and conditions to be clear and easy to understand, and we'll take your comments on board. If you'd like us to review your case further, please contact our support team and we'll be happy to assist.
Kind regards
Registered Office (UK) Team
Account closed before allowed KYC deadline – unfair termination and no refund after payment
I purchased a virtual office service from London Office Myco and paid in full. After purchase, I received a KYC verification email on 27 May from their third-party provider. In that email, it was clearly stated that I had 7 days to complete the KYC process, and that only if KYC is not completed within 7 days, the account would be closed.
I immediately began the KYC process and submitted my information, which was under review.
However, instead of respecting their own stated 7-day timeframe, my account was closed on 31 May—just 4 days after the KYC email was sent. This means the account was terminated before the deadline they themselves defined had even expired.
There was no final reminder, no rejection of KYC after review completion, and no opportunity to complete the remaining time allowed. The closure was premature and inconsistent with their own written policy.
To make matters worse, the service had already been fully paid for, yet after closing the account early, no refund has been provided. Effectively, payment was taken, the verification process was initiated, and then access was removed before the agreed verification period ended.
This is highly unprofessional and raises serious concerns about fairness and transparency. A customer should not lose access to a paid service before the stated compliance deadline has expired, especially when the KYC process was already actively in progress.
At this stage, the situation appears to be: payment collected, account closed early, and refund refused.
I would strongly advise caution to anyone considering this service, as the stated terms do not appear to be properly followed in practice.
31 May 2026
Reply from Registered Office (UK) Ltd
Dear Westbridge Supplies Ltd,
We're sorry to hear you're disappointed. As part of our compliance obligations, all customers are required to successfully complete our verification process before services can be activated. Our records show that the documents provided were not accepted and a resubmission was requested in order to complete the verification process.
If you require further assistance, we encourage you to contact our support team directly.
Kind regards
Registered Office (UK) Team
Great support and guidance
Customer Service Alex was very accommodating and did provide great assistance in all my queries. Very patient, willing to guide and provide the best information's that was needed on the helpline chat,
Thank you for the cooperation.
22 May 2026
Reply from Registered Office (UK) Ltd
Dear Omar Alblooshi,
Thank you so much for your kind words! We’re delighted to hear Alex was able to support you with your queries and provide the guidance you needed. It’s wonderful to know that the support provided met your expectations - we really appreciate your feedback.
Kind regards
Registered Office (UK) Team
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