I ordered some beautiful chrysanthemum and I am over the moons with them. They are in super good shape something that can be worrying when ordering plants online. They were really well wrapped and t... See more
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Company details
- Decoration and Interior Design Store
- Home Goods Store
- Plant Display Store
- Pottery Store
- Wholesale Florist
Information provided by various external sources
A modern approach to house plants.
Contact info
United Kingdom
- thelittlebotanical.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Great customer service
I had broken my glass dome on my Terrarium. I was thrilled to learn I could order a new one. Great customer service and super quick postage thank you
Exceeded expectation on product and delivery
I had a delivery issue that The Little Botanical resolved quickly, and admirably, ahead of them solving the problem with the courier company. The plant was perfectly packed and very healthy - exceeded expectation.
First time user of the Little…
First time user of the Little Botanical. Indoor Terrarium with plants insitu. Very well packaged. Ordered on a Friday, received the following Thursday with Standard delivery.
A gift for my daughter who I'm sure will love it as I do !
Gorgeous plants and pots!
Gorgeous plants and pots!! Excellent company and managed to meet my needs - plants arrived swiftly and so carefully packed. I just wish I had a bigger flat as I would definitely purchase so much from here to fill it!!! Superb customer service too!
White Hydrangea
The white hydrangea I ordered for a 'new home' gift was beautiful and my friends love it. Everything was perfect, timely delivery and straightforward order process! Many thanks, I will definitely use your company again 😊
Beautiful
Not usually one to leave a review but wow. Managed to get a beautiful Wisteria in the sale. Delivery was very quick, the wisteria came beautifully packaged, healthy and well looked after beforehand.
Overall I’m extremely happy and I would absolutely order from you again.
Outstanding plants
Outstanding plants , exactly like the picture on the web site. Exceptional service, I made an error on my order and Vanessa sorted it out for me very promptly. I’m so pleased with my experience I’m looking forward to using little botanical again for the perfect gift .
Beautiful quality flowers!!!
It was the first time I'd ordered from this shop. I must say how impressed I am. I had made a mistake on the order so phoned up to change the error and a lovely lady was very helpful and amended my mistake immediately. I was then at my son and daughter in law's house when the flowers arrived and they were beautiful and fresh. They absolutely loved them. The quality is exceptional and the presentation wonderful. I am very grateful for the service you gave and feel lucky to have found you. I highly recommend and will definitely use again. Thank you so much ❤️🙏❤️
Boston Fern
I was looking for a Boston Fern to help my 3 free flying Canaries enrichment and to help purify the air. As the plant is non-toxic to them the item I purchased was specifically chosen from The Little Botanical.
My order arrived the next day as promised and was excellently packaged and protected. Will certainly be buying some more plants for my birds from The Little Botanical.
I purchased a terrarium as a present
I purchased a terrarium as a present. It arrived carefully packaged and the plants were in perfect condition and beautifully arranged. Very impressed!
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First only 4 out of 5 plants delivered
First only 4 out of 5 plants delivered, but viewing the plant maturity against the photographs on John Lewis website, the plants were sorely lacking in height and presence, rejected order as misleading and incomplete, messed about by John Lewis for 5 days, finally told they would not refund after 5 days being told they would and having refused delivery today of missing plant. Was told that John Lewis wanted photographs despite all plants being carefully repackaged but hey ho, took photographs then spotted that the leaves on one had been torn and sellotaped together to hide damage from view, big no no, John Lewis agreed to refund, they don’t want the plants back, but it’s poor customer service from both John Lewis and the supplier, the little botanical as clearly not fit for sale, very very poor 1/10

Reply from The Little Botanical
Excellent service from The Little…
Excellent service from The Little Botanical. Arrived timeously in a well thought out cardboard box and the pot and plant were perfect. I have used this company before and will do so again.
Lovely birthday present
Beautiful product. Well-packaged and efficiently delivered 🙂
Highly recommend
Always good size, healthy plants and quick delivery. Highly recommend
Small firm, big service
From phone advice to the thoughtful message included with item, your help in organising a group gift has been exemplary.
Arrived within 2 days of purchase
Arrived within 2 days of purchase, bought as a birthday gift for my friend and she was over the moon with it! Even bigger than the image on the website.
Gorgeous little plants!
Gorgeous plants delivered quickly and packed well.
Excellent product
Excellent product, arrived on time and in perfect condition. I'm sure my mum will love it.
Plants arrived in great condition and…
Plants arrived in great condition and were extremely well packaged. They look stunning together in their beautiful pots. Thank you!
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