Ignoring numerous emails I have sent and no phone number to call .it seems impossible to contact this shop. Only part of my order sent, very unhappy and would not recommend this shop to anyone, bad cu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had the best service for a long time from Adrian at the lighter shop. I ordered an engraved zippo lighter as a leaving present for a colleague and received an email a couple of days later to check t... See more
I placed an order with TheLighterShop and received no confirmation email, no tracking details etc. I paid for the next day delivery and without the confirmation email didn't know whether or not t... See more
Ordered from this company on the 10th of the month, was told usually dispatched in 1 working day...... on 13th of month, I still had no confirmation it has been dispatched. I emailed direct - no reply... See more
Company details
Information provided by various external sources
The Lighter Shop. 1000s of Zippo Lighters in stock. Engraving. A wide range of Zippo Lighters to choose from including chrome zippos, brass zippos, coloured zippo lighters, music themed zippos, sterling silver zippo lighters and many themes and styles.
Contact info
Congleton Road, SK11 9JX, Macclesfield, United Kingdom
- thelightershop.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The lighter was perfect for my sons…
The lighter was perfect for my sons 40th birthday he loved it and there was so many to choose from. The inscription looked great. The order process was easy and the parcel arrived very quickly. Highly recommend.
'Cymru am byth'
Every time I use my 'flaming dragon' Zippp I'm reminded of my Welshness. I love it. To quote Ceris Mathews, 'I thank the Lord I'm Welsh'
Excellent value for money and brilliant…
Excellent value for money and brilliant service thanks 😊
Easy order came quickly excellent…
Easy order came quickly excellent service had it inscribed as a present
They loved it
Great service
Great service. Genuine part. Would use again and recomend to friends.
Great service and quick.
Arrived quickly and as described.
Hubby's birthday present
I recently ordered a zippo lighter off you for my husbands 60th birthday and had it engraved and it was lovely. Fantastic service from ordering, the engraving, quick dispatch and delivery here when said it was going to be fantastic service all round hubby delighted
Ordered replacement parts for a Zippo…
Ordered replacement parts for a Zippo lighter, wasn't sure what to expect.
Cannot fault the whole service and quality of products will certainly be using The Lighter Shop in the future
Easy to use website
Easy to use website, very good prices, good communication throughout purchase, parcel arrived on time and protected well.
My lighter did not arrive
Great
Very satisfied with my purchase.
The lighters were packaged well and the custom engraving looks good too.
The order was dispached 9th of june
The order was dispached 9th of june, payed for 1st class royal mail. Did not get the order, the shop did not gave me the tracking number and did not replay to my 5 emails
Lisa was thrilled by the quality of the…
Lisa was thrilled by the quality of the lighter and how fast you got it to her.
Lovely small business
Lovely small business , arrived quicker than expected
Ordered a personalised zippo for my…
Ordered a personalised zippo for my dads birthday. It was shipped to me really quickly and the engraving is beautiful. Will definitely be ordering again in the future.
Ordered late arrived early!
Ordered late, arrived early all engraved correctly and with style. We have many Zippo lighters and they never fail!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






