Absolutely love this stroller. My daughter outgrew her pushchair so after watching many videos and reading many reviews I bit the bullet. It’s a lot more compact which is what I needed for my hatchbac... See more
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Review summary
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Unfortunately my item never arrived on time but great communication! Wanted it for my grandsons holiday but came a day late! So unfortunately I’ll be sending back after my hols! But would buy from the... See more
Company replied
I was really impressed with this stroller, especially for the price. It looks much nicer than I expected — the colour is really tasteful and feels quite stylish. It’s lightweight, folds down super sma... See more
Very prompt delivery- next day! Easy to assemble and great to be able to face mum. Baby was not comfortable in forward facing pushchair. Now happy. Quality is very good and quiet to push. Fantastic th... See more
Company replied
Company details
About Thelejouxstroller.com
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Bullrush Mills Business Park, wf17 8hf, Batley, United Kingdom
- 020 3886 1121
- admin@thelejouxstroller.com
- thelejouxstroller.com
3.8
Great
586 reviews
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Replied to 41% of negative reviews
Typically replies within 1 week
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Buggy board with seat.
I bought the buggy board with seat for daughter as it would be easier to push a buggy board with a stroller than a double stroller. it fits really well and the design suggests it would fit any stroller. I am really pleased with it.
2 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Luthfur,
Thank you for sharing your experience with the buggy board with seat attachment. We're delighted to hear that it fits well with your stroller and has made your outings with your daughter more convenient. Our goal is to provide products that enhance the ease and comfort of parenting, and we're glad to know that this accessory has met your expectations.
If you have any further feedback or need assistance with anything else, please don't hesitate to reach out.
Best regards,
The Lejoux Stroller Team
Can’t recommend this buggy enough it…
Can’t recommend this buggy enough it ticks every box. Light but sturdy, it’s so very easy to maneuver. And also I am quite tall so also fits well and comfortable to push. Baby sits and sleeps very comfortably. Originally bought this to take on holiday it folds so easy with one hand, fits into its carry bag then just wheel it like a suitcase straight onto the plane, and better still when on as cabin luggage so no hanging around waiting for the buggy at the other end. As you can guess just absolutely love this buggy and can not recommend it enough 😂
30 April 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Tracey,
Thank you for sharing your wonderful experience with our buggy! We're thrilled to hear that it has exceeded your expectations in terms of its lightweight yet sturdy build, ease of maneuverability, and comfort for both you and your baby.
It's fantastic to know that our buggy has made your travels more convenient, especially with its one-handed folding feature and suitability as cabin luggage. We're delighted that you absolutely love it and appreciate your glowing recommendation.
Best regards,
The Lejoux Stroller Team
Sleek, Compact and Convenient
In a world of bulky baby gear, Lejoux stands out for its sleek design and compact functionality. As a parent always on the go, I was drawn to its promise of convenience without sacrificing style. Here's my take on why this stroller is a game-changer for busy families.
Compact designs:
One of the standout features of Lejoux is its small and compact design. Whether navigating crowded sidewalks or maneuvering through tight spaces in cafes, this stroller effortlessly glides along, thanks to its nimble build. Its compact frame makes it a breeze to store in the trunk or closet, saving valuable space in our home.
Stylish and Practical:
Beyond its practicality, Lejoux boasts a sleek and modern aesthetic. Its attention to detail in design adds a touch of sophistication to our outings. Moreover, the reasonable-sized basket provides ample storage for essentials without compromising the stroller's overall look. It's the perfect blend of style and functionality.
Ease of Use:
As a busy parent, simplicity is key, and Lejoux delivers on this front. The easy-close and open feature is a game-changer, eliminating the hassle of wrestling with complicated mechanisms when folding or unfolding the stroller. Whether I'm juggling bags or wrangling a toddler, this intuitive design makes life a little easier.
Versatile Reclining Options:
One size doesn't fit all when it comes to naptime on the go, and Lejoux understands that. With its range of recline options, I can effortlessly adjust the seat to suit my child's needs, whether they're napping peacefully or sitting upright, taking in the sights. It's this versatility that sets Lejoux apart from the rest.
Conclusion:
In summary, Lejoux exceeds expectations on all fronts. Its small and compact design, stylish appearance, easy-to-use features, and versatile reclining options make it a must-have for modern parents. Whether exploring the city streets or embarking on outdoor adventures, this stroller is the perfect companion for families on the move.
10 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Susan,
Thank you for sharing your detailed and thoughtful review of the Lejoux stroller. We are thrilled to hear that our product meets your needs and exceeds your expectations in both design and functionality.
Your insights on the stroller's compact design, stylish appearance, ease of use, and versatile reclining options are incredibly valuable. We are glad to know that it has made your outings smoother and more enjoyable.
We appreciate your feedback and are always here to assist you with any further needs or questions.
Best regards,
The Lejoux Stroller Team
UNSAFE FOR BABIES
Do not make the mistake I did and fall for the fake positive reviews.
This pram is so flimsy and cheaply made. The wheel kept falling off and eventually it fell off for good and was lost.
This is after only a couple of weeks of using the pram.
This is so dangerous and not safe for babies at all.
I emailed the company several times for a refund but was told they would just send out another wheel. What an absolute joke of a company. DO NOT WASTE YOUR MONEY ON THIS FLIMSY DANGEROUS PIECE OF TAT.
10 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Laura,
We are deeply sorry to hear about your experience with our pram and the serious issues you encountered. We take safety concerns very seriously, and we are extremely concerned to learn about the problems with the wheel and the impact this has had on your trust in our product.
Your feedback is crucial for us to improve our products and services. We apologize for any inconvenience and frustration caused by our response to your refund request. We understand your concerns and would like to assure you that we are taking immediate steps to address these issues.
Please contact us directly so we can resolve this matter urgently. Your child's safety is our top priority, and we want to ensure that no other customers experience similar issues.
Best regards,
The Lejoux Stroller Team
Pram is full of faults
Pram is full of faults. Only be used for a couple of weeks. customer service is useless and more interested in providing spare parts then replacing the cheap quality rubbish I have received.
As for the paltry refund amount offered you can stick it.
This company spends more money and time advertising on social media than providing a quality product. Note to management - if selling child products please ensure they are fit for purpose. No point coming on trust pilot afterwards chatting Jargon about trying to solve the issue. Your customer services is not interested and your responses on here are not valid!!!!!!
5 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear customer,
We sincerely apologize for the issues you have experienced with our pram and for the dissatisfaction with our customer service. We understand how disappointing and frustrating this situation must be for you.
Your feedback is very important to us, and we are committed to addressing these concerns. We will be reviewing our quality control processes and customer service protocols to ensure that issues like these are resolved more effectively in the future.
Please contact us again at your earliest convenience, and we will work to find a resolution that is satisfactory for you.
Best regards,
The Lejoux Stroller Team
Cheap faulty TAT
After using this cheap tat for only 2 weeks whilst on holiday the front wheel fell off whilst on holiday. The wheel can’t be located as don’t know where it fell off. Customer service is absolutely useless.
Had to buy new pram and all that they could offer was £40 refund !!!!!!!
Don’t be tricked into buying this cheap, faulty tat. It’s clear to see that they spend a lot of money on marketing strategy using influencers and TV reality wannabes to make out it’s quality but actual ruff is it won’t last and quality is shocking
You have been warned!
26 April 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear customer,
Thank you for your feedback. We are very sorry to hear about your negative experience with our product and customer service. We understand how frustrating and inconvenient this must have been for you, especially while on holiday.
We take product quality and customer satisfaction very seriously, and your comments will be forwarded to our quality control and customer service teams for immediate review. We strive to ensure that every customer has a positive experience with our products and services, and we regret that we have fallen short in your case.
Please reach out to us again, and we will do our best to resolve this matter to your satisfaction.
Best regards,
The Lejoux Stroller Team
Absolutely fantastic company
Absolutely fantastic company. Searched and researched for ages for a travel buggy for going on holiday before settling on lejoux. Beautiful buggy, very simple to use, smooth and easy to fold down. Comes with everything you need; net, raincoat, sunshade. Fits in hand luggage easy. Currently now using it back home as just so easy to switch between cars. Would definitely recommend 👌 delivery was next day too!
9 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Miss Noble,
Thank you for your fantastic review! We're thrilled to hear that you found the perfect travel buggy with Lejoux after thorough research. It's wonderful to know that you find our buggy beautiful, simple to use, and easy to fold down.
We're glad that the additional accessories such as the net, raincoat, and sunshade have been useful to you. It's great to hear that it fits easily in hand luggage and that you're now using it back home for its convenience. We appreciate your recommendation and are delighted that you were satisfied with our next-day delivery service.
Best regards,
The Lejoux Stroller Team
Excellent service
I made an error with my email address when ordering. I emailed the company who very quickly sorted the issue, they were helpful and friendly and made sure my order got to me quickly.
Excellent service and would definitely use them again.
The product I ordered was exactly as described and shown on the website.
6 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Claire,
Thank you for your wonderful review! We're delighted to hear that our team was able to quickly resolve the issue with your email address and ensure your order reached you promptly.
It's great to know that you found our service helpful and friendly, and that the product you ordered met your expectations as described on our website. We truly appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Lejoux Stroller Team
Honest review
A great lightweight travel stroller. Easy to put up and down. However. Front fixings on under storage bag not strong enough and broke on first use. Handle needs to be adjustable as when you fix on the buggy board you have to walk at the side of the stroller. We have just used this combo on a Greek holiday. It was great to have as fits into jet2 overhead lockers with no problem. It was just pushing it that was the difficulty. If the handle was adjustable it would have made the stroller perfect.
1 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Jo,
Thank you for your honest review of the Lejoux Stroller. We're glad to hear that you found it to be a great lightweight travel stroller, easy to put up and down, and convenient for fitting into overhead lockers on your flight.
We apologize for the issues you experienced with the front fixings on the under-storage bag and the non-adjustable handle. Your feedback regarding the strength of the fixings and the handle adjustment, especially when using a buggy board, is very valuable to us. We understand how these aspects could have improved your experience, and we'll be sure to take your suggestions into account for future improvements.
Thank you once again for sharing your thoughts, and we hope your overall travel experience was enjoyable.
Best regards,
The Lejoux Stroller Team
Great investment
Very versatile, convenient and compact. For travel its a great investment. Value for money.
9 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Alifa,
Thank you for your review! We're delighted to hear that you find the Lejoux Stroller to be a great investment. It's wonderful to know that you appreciate its versatility, convenience, and compact design, especially for travel. We strive to offer products that provide excellent value for money, and your feedback affirms our efforts.
If you need any further assistance or have more feedback to share, please don't hesitate to contact us.
Best regards,
The Lejoux Stroller Team
Everything is true to description
Everything is true to description. The light weight, the amount of storage space for such a compact stroller, the way it compacts and is easy to manoeuvre.
1 May 2024
Reply from Thelejouxstroller.com
Dear Abdur,
Thank you for your review! We're thrilled to hear that the Lejoux Stroller has met your expectations and that you find it true to the description. We strive to provide accurate product information and are glad to know that you're satisfied with the lightweight design, ample storage space, and ease of maneuverability.
If you have any further feedback or need assistance in the future, please feel free to reach out. We're here to help.
Best regards,
The Lejoux Stroller Team
Reply from Thelejouxstroller.com
Dear Katherine,
Thank you for your positive feedback! We're glad to hear that you find our Lejoux stroller easy to fold and unfold, and that it suits your needs for travel. Providing convenience and quality at a reasonable price is what we strive for, and we're delighted that you're satisfied with your purchase.
If you have any further questions or feedback, please feel free to reach out to us. We're here to assist you in any way we can.
Best regards,
The Lejoux Stroller Team
Absolutely brilliant
Absolutely brilliant! Easy to use one handed and I love the limited edition white. I didn’t expect the extras that came with it. I’m so glad I found something so beautiful for such an amazing price. Very happy customer thankyou!
29 April 2024
Reply from Thelejouxstroller.com
Dear Lauren,
Thank you so much for your wonderful feedback! We're thrilled to hear that you are enjoying your Lejoux stroller, especially in the limited edition white color. We always aim to provide our customers with products that exceed their expectations, and we're delighted to hear that you are satisfied with your purchase.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Best regards,
The Lejoux Stroller Team
Seat belt fastening different from advertised
I recently ordered the Lejoux Go Pushchair after reading all the great reviews and watching the videos, it appeared to be an awesome product ideal for our upcoming travels. I particularly liked the 5 point harness with the ability to pull down on the extra belt lengths to fasten all points simultaneously. When the pushchair arrived and I was checking out all the mechanisms, sadly I noticed the seat belt does not have the pull down seat belt tabs as shown in the video which draws all the fastenings in together. Instead it requires adjustments at 4 areas, both shoulders and waist.
Has the model been changed to what is shown in the videos as I am now rethinking the purchase.
Many thanks
2 May 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Rebecca,
Thank you for bringing this to our attention. We apologize for any confusion caused by the discrepancy between the advertised features and the actual product. We strive to provide accurate information about our products, and we will investigate this issue further to ensure that our product descriptions align with the actual features.
If you have any further questions or concerns, please don't hesitate to contact us. We appreciate your feedback and value your satisfaction as our customer.
Best regards,
The Lejoux Stroller Team
Lovely stroller
Lovely stroller. Light weight. Will be great for holidays, pushes lovely and very comfortable for my son
11 April 2024
Reply from Thelejouxstroller.com
Dear Lauren,
We're delighted to hear that you're enjoying your stroller! If you have any further questions or need assistance, feel free to reach out to us.
Best regards,
The Lejoux Stroller Team
Reply from Thelejouxstroller.com
Dear Oriola,
Thank you for your positive feedback! We're delighted to hear that you liked the product. If you have any further questions or need assistance, please don't hesitate to reach out to us.
Best regards,
The Lejoux Stroller
Reply from Thelejouxstroller.com
Dear customer,
Thank you for your kind message feel free to reach out to us in the future.
Best regards,
The Lejoux Team
Lejoux repaired the armchair in baby's…
Lejoux repaired the armchair in my baby's stroller fast and the return was very quick
4 April 2024
Reply from Thelejouxstroller.com
Dear Julie,
Thank you for your feedback! We're glad to hear that you were pleased with the repair service for the armchair in your baby's stroller. Ensuring the safety and comfort of our customers and their little ones is our top priority, and we're glad we could resolve the issue promptly for you.
If you have any further questions or concerns, please feel free to reach out. We're here to help!
Best regards,
The Lejoux Team
Highly recommended
Highly recommended very nice and smooth to push my little girl loves it in there and it’s definitely handy for when we go away holiday because it can be folded down nice and small which is a bonus so yes it was 100% worth the money very pleased with it
1 April 2024
Reply from Thelejouxstroller.com
Dear Louise,
Thank you for your recommendation and positive feedback! We're thrilled to hear that you and your little girl love the pushchair and find it smooth to push.
We designed our pushchair with convenience and portability in mind, so we're glad to hear that it meets your needs for travel and can be easily folded down for storage.
If you ever need any assistance or have further feedback, please don't hesitate to reach out. We're here to help!
Best regards,
The Lejoux Team
VERY impressed!!!!!!
VERY impressed!!!!!!
Ordered before 2pm, received the next say before 10am. Excellent delivery.
The pushchair itself is SO good!! So handy, so practical and just outright amazing!!!!! Just perfect for going on holidays. Couldn't recommend enough.
18 April 2024
Unprompted review
Reply from Thelejouxstroller.com
Dear Lana,
Thank you for your enthusiastic feedback! We're thrilled to hear that you had such a positive experience with both our delivery service and your new pushchair.
At Lejoux, we aim to provide convenience, practicality, and quality with our products, especially for busy parents like you. We're delighted that the pushchair meets your expectations and is perfect for your holiday needs.
If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Best regards,
The Lejoux Team
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