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The Lanyard Shop Reviews 

1,350
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast and efficient delivery service, noting that items arrive promptly, are well-packaged, and always show up in excellent condition. People also appreciate the high quality of the products, mentioning that the website is very easy to navigate and simple to use for ordering. Reviewers highlight the helpful support and note that orders are handled with great care from start to finish. Though some customers experienced delivery delays or received items that were defective or not quite what they expected, the vast majority remained very happy.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, consistently praising the exceptionally fast... See more

Product

People report positive experiences with product, highlighting great quality and reasonable prices. Consumers... See more

Service

Customers had positive experiences with service, consistently praising the brilliant speed, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Order

Consumers find satisfaction with the order process, highlighting that it is very easy to use and navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sourced these for my daughters hidden disabilities sunflower lanyard, she has learning difficulties & loves the bright colours. Dispatch was ultra quick, they came the next day. I did look on eba... See more

Rated 5 out of 5 stars

This is the second time I've ordered from this website. They have the product I am looking for, not always in the same colour but that isn't a problem for us. The items come well packaged and arrive... See more

Rated 5 out of 5 stars

I initially telephoned the company for advice and I knew from the initial call that this would be a good purchase. The lanyards and holders arrived quickly and they are good quality at a brilliant pr... See more

Rated 5 out of 5 stars

Ordered a couple of id cards and the post office lost my parcel. The guys at the lanyard shop were so helpful. They sent a new order next day delivery straight away. Can't thank them enough, great co... See more


Company details

  1. Office Supplies Store
  2. Medical Supply Store
  3. Office Supply Wholesaler
  4. Prints and Signs Store
  5. Print Shop

About The Lanyard Shop

Written by the company

Welcome to The Lanyard Shop! We specialise in high-quality lanyards, custom lanyards, and a wide range of ID accessories, making us your one-stop destination for all your ID needs.

Located in South London, we are a family-run business that prides itself on offering a diverse selection of lanyards in various colours, widths, and designs to suit every purpose. Whether you're looking for plain lanyards, something colourful, or a unique design tailored to your brand or event, we've got you covered.

For our UK customers, we offer fast and free delivery on all stock lanyards and holders for orders over £7.99. If you need your items sooner or are based outside the UK, we also provide express domestic and international shipping options to ensure your products reach you on time.

We understand that ID accessories don't have to be boring, which is why we provide custom solutions that cater to your specific needs. Whether you're after something simple, fun, or entirely personalised, The Lanyard Shop has the perfect product for you.

Looking for custom sublimation lanyards? You can place your order directly online. For screen-printed lanyards or other personalised options, simply request a quote. If you have any questions, feel free to reach out – we're always happy to help!

Same Day Despatch

For stock orders placed before 3 PM.

We guarantee same-day despatch for all in-stock items ordered before 3 PM, Monday to Friday.

However, orders placed before 4:30 PM are often despatched the same day.

Most orders are delivered the next working day!


Contact info

Free UK Delivery

Free UK delivery on orders £7.99+. Most arrive the next day!

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,350)

345 reviews in the last 12 months

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Rated 3 out of 5 stars

Delay in production

Having placed the order and paid for the lanyards, your internal communications failed as the production team were not informed of the payment and so there was a delay of a few weeks before anything was done. This happened after I had chased things up as I was expecting a delivery, but in fact the lanyard order had not been sent to the production team! Quite disappointed as this delayed the delivery to me and hence the distribution of the lanyards and badge holders to the crew at the Airshow when they were needed. The lanyards are of good quality and I will use the Lanyard Shop again, although I will be on the case of making sure my order goes to production having made the payment.

10 July 2026
The Lanyard Shop logo

Reply from The Lanyard Shop

Hi Andrea,

Thank you for taking the time to leave your feedback, and we are sorry for the delay with your order.

As this order was created manually following an email discussion, we require customers to let us know once payment has been made, unlike orders placed through our automated website system where payment is automatically confirmed. Although this requirement had been explained on your previous order, we did not remind you of it when sending the payment link for this order. As a result, your payment was not picked up and the order did not move into production when it should have.

We completely understand your disappointment, particularly as you had expected the order to be progressing and only became aware of the issue after chasing us. Once this was identified, the payment was allocated and the order was moved into production as a priority, but we appreciate that this should have happened much sooner.

We also understand the impact the delay had given that the lanyards and badge holders were required for your Airshow crew.

We are pleased to hear that you are happy with the quality of the lanyards and that you would consider using us again. We appreciate your understanding, and we are sorry that the administration of this order fell short of the standard you should expect from us.

We will make sure that the requirement to notify us of payment is clearly communicated when manually created orders are arranged in future, so that the same issue does not occur again.

Kind regards,
The Lanyard Shop

Rated 3 out of 5 stars

Come in very good time and good quality…

Come in very good time and good quality however I did pay for my picture to go on it and that didn't happen that's why I gave it 3 not 5

11 July 2026
The Lanyard Shop logo

Reply from The Lanyard Shop

Hi Lee,

Thank you for your review. We’re pleased to hear that your order arrived promptly and that you were happy with the quality of the card.

We have checked order TLS-304400 following your comments.

The card was ordered at £3.20 with the Security Watermark option selected.

The option to have a photograph printed on the card is an additional £0.50, and this option was not selected or charged for when the order was placed.

Your card was therefore produced in accordance with the options selected on your order.

Should you wish to verify this, you can view the product options and pricing on our product page:

https://www.thelanyardshop.co.uk/product/drone-flyer-id-card/

Alternatively, please contact us at orders@thelanyardshop.co.uk and we will be happy to clarify the options selected and charged for on your order.

Kind Regards,
The Lanyard Shop

Rated 5 out of 5 stars

Great service

Website was easy to navigate. Once I placed the order, my requirements were checked and verified. I was kept informed of the progress of my order and we are pleased with the lanyards we ordered. They are exactly as we expected.

2 July 2026
Rated 5 out of 5 stars

50 pack of customised lanyards

I ordered a pack of 50 customised lanyards for the company I work for, for a very good price. I compared the costs of multiple providers, but The Lanyard Shop was unbeatably cheap. Furthermore, the quality and attention to detail of said lanyards was superb, and have come out exactly as anticipated. The team, particularly Lauren, are very communicative, and will ensure you are satisfied with your order. They are incredibly helpful and friendly, and will do almost anything to help you achieve what you envision. I highly recommend The Lanyard Shop, we will be returning customers!

2 July 2026
Unprompted review

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