The Lane Fine Jewellery Reviews 

42
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Catherine at the lane fine jewellery was absolutely fantastic from start to finish! Very easy to talk to and very understanding! Helpful and accommodating throughout the process! Everything was made v... See more

Rated 5 out of 5 stars

Catherine has done a wonderful job making my gold wedding band and a silver mock up of it. The whole process was so enjoyable and nothing was ever too much of a problem during the design process. She... See more

Company replied

Rated 5 out of 5 stars

Cat (Catherine) was amazing from start to finish. She was able to offer a consult to get initial ideas, then sent marked up sketches to choose a design from including access to a stone registry to pic... See more

Rated 5 out of 5 stars

It was a pleasure to do business with Catherine. We met at Wisley Craft Fair and while I was entranced by Catherine's unusual designs, there was no hard sell on her part. I have been looking for a rub... See more

Company replied

Company details

  1. Jeweler

Written by the company

Unique fine jewellery designer and maker, inspired by the textures and colours of the natural world. Each piece is crafted by hand in my small Scottish workshop. Inherited jewellery remodelled. Bespoke commissions welcome.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(42)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A rare find and a one off experience!

I was thrilled to come across The Lane Fine Jewellery online after a long and drawn out search for that extra special engagement ring. The communication from Catherine was excellent throughout via email. I was welcomed to discuss the specifics which was a relief as I'm quite fussy! And when my partner proposed and the ring revealed-it was more beautiful than I could have ever imagined.
This is a high quality independent jeweller and a rare find. I would not hesitate (and do hope) to shop with again.

10 April 2024
The Lane Fine Jewellery logo

Reply from The Lane Fine Jewellery

Hi Stephanie,
It was such a pleasure working with you, and I’m so glad that you love your ring.
Thanks so much for your lovely words x

Rated 5 out of 5 stars

Superb design ideas & 5 star service

Catherine has been brilliant from start to finish - communication was prompt and detailed. She had great creative input into my initial idea and really helped shape my thoughts on what I wanted. My rings were ready really quickly, dispatched securely and when - through my own mistake - they didn't fit, she resized free of charge with an almost overnight turnaround. Her prices are incredibly reasonable for such bespoke items and her personal approach and attention to detail made her a joy to work with. Can't recommend her highly enough

28 March 2024
The Lane Fine Jewellery logo

Reply from The Lane Fine Jewellery

Thank you Mel!
Wishing you a beautiful wedding say x

Rated 5 out of 5 stars

Catherine is amazing!

Catherine is amazing! Super super talented. She has made the most beautiful ring for me. Absolutely stunning. Highly recommend working with her, perfect service from start to completion. Her heart is truly in every piece x

28 March 2024
Rated 5 out of 5 stars

Highly recommend!

Catherine worked with me to design earrings I love and that match other pieces in my jewellery collection. The earrings are beautiful and very well made. Catherine was great at keeping in contact about what stage in the process we were at and when I should expect the order. All around great service and craftsmanship.

16 January 2024
Rated 5 out of 5 stars

Beautiful jewellery and great service

Had a great experience commissioning a Constellation Ring from Catherine. Her communication was fast and clear. She made sure we were happy with the design during the process and had no problem making alterations along the way. The end result is so beautiful. Really happy with the ring and the service!

31 October 2023
Rated 5 out of 5 stars

I had my wedding ring made by Catherine…

I had my wedding ring made by Catherine and had the best experience with her! From the start, she was super accommodating and understood exactly what I wanted. The whole process was easy and fun. The final product is beautifully made and I cannot wait to wear it! Thanks Catherine, I will treasure my ring forever! :)

9 November 2023
Rated 5 out of 5 stars

Personal service and beautiful product

Cat (Catherine) was amazing from start to finish. She was able to offer a consult to get initial ideas, then sent marked up sketches to choose a design from including access to a stone registry to pick the feature jewel. We were kept up to date as to progress throughout and the finished piece was hallmarked and ready in very good time. Cat’s pieces are beautiful, individual and each one is so unique. The finished article is going to be one to cherish forever.

30 September 2023
Rated 5 out of 5 stars

Couldn’t be happier

Amazing ring and amazing customer service I couldn’t be happier

17 August 2023
The Lane Fine Jewellery logo

Reply from The Lane Fine Jewellery

It was a pleasure to make it for you x

Rated 5 out of 5 stars

Amazing Jeweller!

I absolutely love The Lane Fine Jewellery! Fab experience - I ordered a custom ring for my wedding and it is so beautiful! Cat is so talented and so great at listening to what I wanted and incorporating ideas. Very reasonable price wise too. I have also asked her to remake another ring that I'm very excited about! Would 110% recommend to anyone! Her jewellery are works of art!

29 June 2023
Rated 5 out of 5 stars

I ordered a ring from Catherine which I…

I ordered a ring from Catherine which I love. It is great to support such a lovely small business. She was very helpful and informed through out the whole process. I would definitely recommend. I loved the hand written note that came with it as well. Thank you.

6 June 2023
Unprompted review
The Lane Fine Jewellery logo

Reply from The Lane Fine Jewellery

Hi Victoria, I’m so pleased that you love it. It was a pleasure making it for you x

Rated 5 out of 5 stars

Thank you Catherine for making me the…

Thank you Catherine for making me the most beautiful ring! The whole process from design to receiving the finished design was made easy and Catherine was so helpful throughout. Thank you for creating something so beautiful!

19 April 2023
Rated 5 out of 5 stars

Great communication

Catherine made a bespoke cluster ring for me using sapphires. I felt she understood what I was looking for and felt in the loop at all stages from asking what colour themes I would like to the main gemstone choice. I’ve gone back now for some earrings to match!

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Catherine made the most beautiful…

Catherine made the most beautiful bespoke ring for me using diamonds from an old loved ring. She also made the most perfect matching earrings. Beautiful work, kept fully informed all the way. 100% recomend.

19 April 2023
Rated 5 out of 5 stars

Catherine is way beyond amazing

Catherine is way beyond amazing, she is very creative and artistic and very passionate about her work . She does everything to make you happy with the design before she starts executing. Everything is totally personalized to you so you get to wear a one of one piece .
I totally recommend The Lane Fine Jewlery as you will get a very professional service.
Thank you Catherine

19 April 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look