thekoreanfashion.com Reviews 

166
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional product quality, unique fashion items, and responsive customer service that consistently makes online shopping smooth and highly enjoyable. Loyal consumers often mention that purchases arrive properly packaged, fitting expectations wonderfully and offering original styles that are not easily found anywhere else online. Some reviewers were not happy with delivery delays and incomplete order shipments, noting that packages sometimes took significantly much longer than expected to arrive. A few customers also encountered frustrating issues with tracking information or communication gaps when trying to reach out with urgent shipping questions.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the beautiful items and... See more

Quality

Clients share satisfaction on quality, noting that the items are very beautiful and the merchandise has good... See more

Order

People report ambiguous experiences with order, noting that items can arrive quickly with good quality and... See more

Customer service

Consumers find customer service to be exceptionally helpful and responsive, frequently praising quick answers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as some reviewers report quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This my favorite place to shop in I never left since I discovered it. Everything they make is fulfilling to their customers. It’s a very competent company. Love it here 🫶🫶

Rated 5 out of 5 stars

A very professional experience from start to finish. The range of products are awesome. Once your order is confirmed the communication and tracking of your delivery is brilliant. Thank you The Korean... See more

Rated 5 out of 5 stars

On the Korean Fashion you can find really original pieces that you won’t find anywhere else. The best online store to upgrade your style without breaking the bank

Rated 5 out of 5 stars

Easy to order an item online.Right away I received an email confirming my order and was told I would receive another email when the item was shipped with tracking info. It took about 2 weeks for the... See more


Company details

  1. Clothing Store

Easy Return & Exchange

Easy Return & Exchange

Easy Return & Exchange

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

166 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(166)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service

The customer service is horrible. I purchased an order and wanted a size exchange for 1 item but they never get anything back to me for more than 2 weeks. No email, notification and estimated shipping date. I sent plenty of emails to ask but never get even a reply. So disappointed. Feel like they’re scamming

7 September 2021
Unprompted review
Rated 5 out of 5 stars

Nice

I'm 170cm in height and the medium sizes fit me just the right "oversized" fit. Would suggest larger sizes if you're any more taller than me. Customer service is fast to reply. They were happy to give me a voucher because one of my orders got refunded due to outage of stock. Quality is good, some end stitches were just out but is easy to fix with scissors. Waiting time is 3-4 weeks which is normal here in Australia.

9 July 2021
Unprompted review
Rated 5 out of 5 stars

Great clothes, great customer service

I ordered a few clothes from them and when they arrived, two of the items did not fit me. I sent them an e-mail and they told me to mail the items back and they mailed me the right sizes. USPS lost the package though, and even though it was not KoreanFashion's fault, they gave me in-store credit!
Great customer service, 10/10

8 July 2021
Unprompted review
Rated 5 out of 5 stars

I have no complaints whatsoever

I have no complaints whatsoever! I had a great easy time ordering from them , the shipping was reasonable and the blazer I got was absolutely gorgeous! In my personal opinion you have nothing to worry about..

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Good quality and good prices!

Seriously love this! Not last time buying. I bought a shirt, T-shirt, pants and some socks all in great quality and pretty cheap. The delivery was two weeks which is totally acceptable considering I live in Europe and it was shipped from Korea. There was surprisingly no tax on this so even better than I expected. I can definitely recommend this!

22 May 2021
Unprompted review
Rated 5 out of 5 stars

Great quality, trustworthy site, easy refund/exchange

I have ordered 3 times (about 14 items all in all) and good experience every time. Orders are processed and shipped within 2 to 3 days with full tracking information. My orders arrived to the UK around 2 weeks after the order date (no extra taxes or fees after orders placed). Longest wait was 18 days when I made an order across holiday weekend.

Products are great quality and the sizing is as described for each item. They tend to be oversized and so I order one size smaller than usual. Check sizing guide before ordering and measure yourself.

Out of all the orders, only 1 time a product came in the wrong size. I contacted via email got a fast reply. As it was their mistake they were happy to cover shipping costs for returning the incorrect item back, and with no fuss shipped out the correct item and provided tracking info. I was really happy it was settled so quickly!

You also always get a discount code when you make an order and go onto share a photo of the item (they send an email after products arrive). Also when you refer a friend they can get a discount straight away.

3 January 2021
Unprompted review
Rated 5 out of 5 stars

Good prices.

Good prices, fairly fast shipping considering the price of shipping and where it is shipped from. Decent quality clothes at least at that price point.

12 December 2020
Unprompted review
Rated 5 out of 5 stars

A joy to recieve!

Super cool and special clothes for a good price! I have ordered alot from them now, and I am still as happy about the products as I’ve allways been! Recomend them alot!

Their clothes are of great quality too! Not prestine, but absolutly accseptable with thought of the price!

25 November 2020
Unprompted review
Show reviews in all languages. (166 reviews)

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