I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what w... See more
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At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
102 West Bow, EH1 2HH, Edinburgh, United Kingdom
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very good at contacting when pre-ordering a sword on backlog from lord of the rings. Excellent quality and the gift I received I am very happy with! I also got a necklace for my girlfriend which came in time just before her travels!

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Reply from The Knights Vault
The order arrived quickly and the sword was of great quality and exactly as advertised. My husband was very happy with his gift!

Reply from The Knights Vault
Amazing customer service. Very friendly and helpful in the shop. Arrived on time. Easy to order from online. Will continue to purchase from this shop!

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Excellent customer service, spoke to store before ordering.Was very helpful.
Ordered online ,fast delivery fully tracked.would highly recommend

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I’m from Australia and these guys were fantastic when it came to answering my questions and doing it quickly as well, they really did make my experience as smooth as possible and would 100% recommend their service and products

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Reply from The Knights Vault
Outstanding as always.
Great customer service.
Delivery from Edinburg to Arizona was super fast.
Always will buy from The Knight Vault.
Just one recommendation, secure better packing is desire. Many miles to travel and many bumps to damage bend product.
Thank you so much, will continue buying on line and stop at your store next time we are visiting.

Reply from The Knights Vault
Absolutely great quality, quick and reliable service,
Kept constant updated via emails

Reply from The Knights Vault
Ordered an axe but they had difficulty getting it, they kept me informed and offered me a refund, I decided to keep waiting. In the end they contacted me to say it had been discontinued and again offered me a refund or replacement, I took the replacement and it is absolutely beautiful. I would definitely use The Knights Vault again.

Reply from The Knights Vault
Ordered a sword for my boyfriend’s birthday (I’m yet to give it to him but I know he’ll love it!) and it’s great! Customer service has been great and communication between their courier and myself was very clear.

Reply from The Knights Vault
I received the Anduril sword today and I'm thrilled with it.The quality and workmanship is wonderful and The Knights Vault customer care could not have been better updating me constantly on my order

Reply from The Knights Vault
While in Scotland a couple of weeks ago, hubby and I walked through Victoria Street (supposedly where J.K. Rowling got inspired to write some of Harry Potter and envisioned Diagon Alley). I noticed The Knights Vault store and wanted to buy hubby two swords but then I thought "how am I gonna get them on the plane?". So when we got home I ordered the McCleod and Wallace swords from The Knights Vault for my hubby. He hasn't seen them yet because I'm going to surprise him with the swords on Father's Day. I inspected them when they arrived and they were in pristine condition and are absolutely BEAUTIFUL, especially the Wallace sword. That sword makes an impression I tell ya. And I cannot wait to give both swords to my husband on Father's Day!

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Reply from The Knights Vault
Wonderful staff and amazing products, would highly recommend. I bought the Anduril (deluxe edition) and I cannot recommend it enough.

Reply from The Knights Vault
Great quality and great service as well. Could not recommend more

Reply from The Knights Vault
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