I just paid for a online purchase but with that debit card information, an amount deducted twice in the name of thekitchenery.com without my concern, I'm not aware what thekitchenery.com is? Payment... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am thankful that the issue was responded to, so quick. Paula is a great help. However, why did this issue occur??? Why the necessity to cancel my subscription again, after it was already cancelled d... See more
The best opportunity to encounter but be more careful for what u link and be responsible enough .....if any more questions the staff and departments incharge are all openly to assist and good to be pa... See more
The team is really helpful , has best products and customer service… Specially Marshall has seen through my concerns and delivered me with products of my choice
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They really follow up and apologized on…
They really follow up and apologized on behalf of the company with regards to my complaint much appreciated Eugene thank you for your service.
Good service by Emerald
The customer service
your willingness to solve my problem…
Claire reached out to help and I appreciate her willingness to solve my problem and to refund me.
Her support helped me a lot
Emily reach out to me, she will be assisting in this case
They been helpful
Issue is being addressed by kurt
Nice support
It was a bit hard i didnt wanted to buy the membership so i got like scamed by other website but the support is very Nice and helped me a lot and the site is pretty clean and usefull to buy less
Imani help me to resolve this issue.
Membership and payment without my knowledge
My enquiry was dealt with quality and very professionally.
Thank you for the great service
CSR is great
Misunderstanding communication of…
Misunderstanding communication of member ship fee (deduction of charges) quick response to the said issue.
Great escalation and resolve of complaint
I am thankful that the issue was responded to, so quick. Paula is a great help. However, why did this issue occur??? Why the necessity to cancel my subscription again, after it was already cancelled during 2024??? This does not make any sense, and causes great frustration, not good for the company image!!! Paula, I appreciate your help, but something is wrong my dear, get to the bottom of this!!!
The best opportunity to encounter but…
The best opportunity to encounter but be more careful for what u link and be responsible enough .....if any more questions the staff and departments incharge are all openly to assist and good to be part of it...... So helpful to those needed .
Alero reached out to me to resolve an…
Alero reached out to me to resolve an issue
Done it hopefully
I wanted to take a moment to express my…
I wanted to take a moment to express my heartfelt gratitude to the Kitchener company for their exceptional assistance with the problem I was facing. I would like to thank Carmen for the outstanding assistance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








