The Juice Smith Reviews 38

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Used to be a favourite, came there for food and drink every day of the same week (notwithstanding the ambitious prices) until... sitting there as paying customers we were unceremoniously told that "... See more

Rated 2 out of 5 stars

Ordered the skin and digest 3 day cleanse and one of the juices wasn’t what was advertised in the cleanse. I ordered next day delivery (paying an extra £10) on Friday at 10:47am and got the order on... See more

Rated 5 out of 5 stars

Loved The Juice Smith! We visited for the first time and were spoilt for choice with amazing healthy and nourishing food. Made without seed oils and also vegan and so many gluten free options. We lov... See more

Rated 5 out of 5 stars

My partner and I just completed a 2 day immune cleanse with ‘The juice smith’ although a struggle at times (for me not my girlfriend) we both stuck with it and reaped the rewards! The Christmas / new... See more

Company replied

Company details

  1. Health Food Store
  2. Fitness and Nutrition Service
  3. Juice Shop
  4. Vegan Restaurant
  5. Vegetarian Restaurant
  6. Wellness Program

About The Juice Smith

Written by the company

It’s All About Health, YOUR Health.

Our goal is to retain nutrition through raw cooking methods; cold-pressing juices, dehydrating snacks and soaking almonds. Our products are free from preservatives, additives and refined sugars.

We cater for all dietary requirements including; dairy-free, gluten-free and nut-free. Our plant-based products are packed with nutrition and flavour, from nature.

Cups made from corn starch, sugar fibre salad pots and recyclable wellness boxes, we are serious about sustainability. Our team has over 15 years of experience in the plant-based industry.

We are passionate about delivering plant-powered nutrition, to fuel and nourish YOUR body.

Our offering includes a range of cold-pressed juices, bespoke cleanses, sweet treats and dehydrated snacks. Our website offering begins with our signature juice cleanses and plant-based baked cakes, keep your eyes peeled for wellness box subscriptions coming soon...

Contact info

3.6

Average

TrustScore 3.5 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Used to be a favourite, came there for food and drink every day of the same week (notwithstanding the ambitious prices) until... sitting there as paying customers we were unceremoniously told that "there is a booking" on our particular table in 10 mins and we need to vacate it. Worst of all, when we tried to explain to the person calling herself the manager that you cannot do this to paying customers who are already there, she was completely bemused by this suggestion.

To top it all off, 5 minutes later she offered the same table to the next walk ins.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

The best juice I’ve ever tried

The best juice I’ve ever tried. Probably sound like a whack job to my friends and family. Always asking if anyone wants to try it!

4 December 2024
Unprompted review
The Juice Smith logo

Reply from The Juice Smith

Hi Keiran,

Thank you for your review! It’s amazing to hear that our juice is making such an impression (and maybe turning your friends and family into fans too 😉).

We’re so happy you’re sharing the love—our juices are made to be enjoyed and talked about.

Can’t wait for you to try more of our range soon.

Best wishes,
Team TJS

Rated 5 out of 5 stars

Love the cali sun and lemonade juice…

Love the cali sun and lemonade juice drinks they have super high content of goodness and are a quality product compared to others
-
Definitely will be buying again

2 December 2024
Unprompted review
The Juice Smith logo

Reply from The Juice Smith

Hello,

Thank you very much for the wonderful feedback.

We're thrilled to hear that you're enjoying our juices. We take great pride in crafting high-quality, nutrient-packed juices, and it's fantastic to know that it stands out to you.

Your support means a lot to us, and we can’t wait for you to enjoy more of our products in the future.

Best wishes,
Team TJS

Rated 5 out of 5 stars

Wife extremely pleased

My wife received her first Juice Smith delivery having ordering some of their juices and shots from the website for us and the kids.

The kids weren't so keen on the celery juice which we may not order again but the Cali Sun juice was fantastic. The kids are having them in their lunch box for school now while we have been taking the ginger shots every morning. They taste really fresh and are the strongest ginger shot I've tried on the market so far, they pack a real punch!

We would definitely recommend these juices and will definitely be ordering again to try the different flavours... Just maybe not the celery juice.

3 December 2024
Unprompted review
The Juice Smith logo

Reply from The Juice Smith

Hi John,

Thank you very much for your thoughtful review and for giving our juices and shots a try as a family 💚

We're delighted to hear that the Cali Sun has been a hit in your household (especially with the lunchboxes) and that you're loving the ginger shots.

We understand celery juice isn’t for everyone, so we really appreciate you experimenting with our range to find what works for you. We can’t wait for you to explore even more of our flavors, and we’re so grateful for your recommendation.

Thank you for supporting The Juice Smith – we’re thrilled to be part of your wellness routine!

Best wishes,
Team TJS

Rated 5 out of 5 stars

Absolutely delicious juices

Absolutely delicious juices - best I’ve tried, and great service. All arrived in a few days in perfect condition, and I was very impressed that they arrived chilled!

4 December 2024
Unprompted review
The Juice Smith logo

Reply from The Juice Smith

Hi Charles,

Thank you very much for your lovely feedback 💚

We're thrilled to hear that you found our juices delicious and that they arrived in perfect, chilled condition.

We pride ourselves on delivering not only high-quality, fresh juices but also a seamless service from start to finish.

Hearing that we’re the best you’ve tried truly means the world to us. Thank you for choosing The Juice Smith and we hope you order with us again soon.

Best wishes,
Team TJS

Rated 5 out of 5 stars

A big thank you to Tom

A big thank you to Tom. The juices are fabulous. The only company I found organic and cold press and juices without any fruit! Most other companies always have fruit in them. Will definitely order again. Fantastic

28 October 2024
The Juice Smith logo

Reply from The Juice Smith

Hi Nicole,

Thank you very much for your kind words and for giving us a try!

We're thrilled to hear you're enjoying the juices and that our unique range of organic, cold-pressed options stood out to you.

A special shoutout to Tom for making your experience great, he’ll be so pleased to hear this!

We’re looking forward to welcoming you back for your next order soon 💚

Best wishes,
Team TJS

Rated 5 out of 5 stars

Loved The Juice Smith- thank you Stefania!

Loved The Juice Smith! We visited for the first time and were spoilt for choice with amazing healthy and nourishing food. Made without seed oils and also vegan and so many gluten free options. We loved the fresh almond milk and deserts too!
Special thank you to Stefania who recommended us some lovely options and was so friendly and accommodating

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

My order came the next day and the juice was fabulous. So much easier than making my own. I knew all the juices had everything I needed for the day.

28 May 2024
Rated 2 out of 5 stars

Underwhelming experience

Ordered the skin and digest 3 day cleanse and one of the juices wasn’t what was advertised in the cleanse. I ordered next day delivery (paying an extra £10) on Friday at 10:47am and got the order on Tuesday at 12:30pm which is actually 2 working days later and mid day - not very convenient to start the cleanse immediately. I would advise delivering in the morning first thing.
And finally a lot of the juices don’t taste great in my opinion. Not the experience I imagined it would be.

26 April 2024
Rated 3 out of 5 stars

I’m a regular customer of TJS and a…

I’m a regular customer of TJS and a regular “cleanser”. This delivery was not to the usual quality previously I’ve collected my cleanses from the Cobham store. This was delivered. The cooling ice products were already defrosted even though it was delivers in the morning and I picked it up immediately from the doorstep and the juices were warm and there was not the usual cleanse manual inside which I like to read to plan my cleanse. I had to email the store for this. Not the good experience I’m used to sadly. Next time I’ll come to the store to buy direct. Wouldn’t order online again.

28 December 2023
Rated 5 out of 5 stars

Going Above and beyond

I can’t speak more highly of the Juice Smith cakes. Our gluten and dairy free melted caramel cake was hands down one of the most delicious cakes I’ve tasted. But in addition, their customer service was amazing. After a cake disaster where the cake was accidentally dropped(!) the JS came to our rescue and made another one in time for our birthday party. I really can’t thank them enough.

10 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look