So glad I found this lovely ethical company . Item was as advertised and well made ( duvet cover ) The price was very reasonable. It was well presented and well packaged in an attractive, environ... See more
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Bought a duvet cover set a year or so ago, love it more and more, the cotton is so luxuriously soft. If we have guests to stay I’ll usually use the Their Story set and invariably get positive comments... See more
Company replied
Overall the service was excellent, the main problem being with payment - Paypal didn't seem to want me to use my credit card. The duvet set is beautiful - well made and very soft fabric. I love it.... See more
Company replied
I bought 2 duvet cover sets from Their Story & was delighted with both. The quality of the fabric & workmanship is excellent & delivery was quick & trouble free. Knowing they were produced in a sustai... See more
Company replied
Company details
Information provided by various external sources
Luxury fairtrade duvet covers and bedding from organic cotton. Using skilled Indian artisans, eco friendly and great design. Your conscience will be clear.
Contact info
United Kingdom
- theirstory.co.uk
Delighted to have found ‘ Their Story ‘ ethical company .
So glad I found this lovely ethical company .
Item was as advertised and well made ( duvet cover )
The price was very reasonable.
It was well presented and well packaged in an attractive, environmentally friendly way in quality paper with company tape .
It arrived in reasonable delivery time .
A great buy , I’ll use them for other items .
20 October 2025
Reply from Their Story
Many thanks for your kind words and support.
The duvet set is a really lovely item
The duvet set is a really lovely item, beautifully made and packaged, and the two tea towels are going to be very useful. Thank you again.
28 October 2024
Reply from Their Story
Many thanks for your kind words and for supporting Fair Trade.
Great quality, great service.
Fairtrade duvet set and sheet received. High quality product, beautifully presented and lovely to use.
Great service from the company.
5 October 2022
Reply from Their Story
Many thanks for your kind words and support of fair trade, best wishes Cormac.
Good quality product
Good quality product, prompt dispatch and excellent customer service communication
20 September 2022
Reply from Their Story
Many thanks Isabelle for your kind words and support of fair trade.
Beautiful products
Beautiful products. Really happy with the duvet sets! And very promptly delivered.
14 June 2022
Reply from Their Story
Many thanks Helena for your kind words and support of fair trade, best wishes, Cormac
Absolutely lovely bedding
Absolutely lovely bedding, It has really brightened up my space. They are of fantastic quality.
They do smell like ink when fresh out of the packaging but after airing them for a day, giving them a light wash and hang drying, the smell went away.
Worth every penny, thank you very much.
13 June 2022
Reply from Their Story
Many thanks LIR for your kind words and support of fair trade.
All of the bedding with designs is made using hand block printing and using the most environmentally friendly non hazardous dyes. Ironically, because of this, there can sometimes be a residual smell of the dyes. This is why I suggest when despatching the bedding, that if this is the case it is best aired first for this to dissipate. It is probably best to air it dry for a little longer, rather than washing it, but in either case the dye aroma will disappear and we feel that overall it is worth it, to keep the methods both traditional, authentic and most importantly environmentally friendly.
Best wishes, Cormac
Beautiful bed covers, attentive customer service.
Fabulous customer service and great product. I am so happy with my duvet set- really beautifully made, lots of care and attention to detail, good quality cotton, lovely and comfortable- I feel like I'm in a hotel!
4 May 2022
Reply from Their Story
Many thanks Darryl-Jo for your kind words and support of fair trade, Cormac.
King size Surat duvet cover
A beautiful duvet cover, lovely quality, which looks just like the pictures online. The ordering process and delivery were great too!
11 March 2022
Reply from Their Story
Many thanks Susanna for your kind words and support of fair trade, best wishes, Cormac.
Gorgeous bed linen which will look…
Gorgeous bed linen which will look great in our camper. Love that it is fair trade. Great service from Cormac who added two orders together an waived postage.
17 December 2021
Reply from Their Story
Many thanks Sarah for your kind words and support of fair trade. Multiple orders are apprececiated and rewarded, never penalised, thanks, Cormac
Beautiful bed linen and excellent…
Beautiful bed linen and excellent customer service from Their Story, thanks very much!
29 November 2021
Reply from Their Story
Many thanks Anne for your kind words and support of fair trade, best wishes, Cormac
Stunning and Comfortable
Not only is my duvet cover stunning, organic and fair-trade, it is the most comfortable bedding ever. I bought a duvet set with pillows and a sheet. Excellent quality material, beautiful decoration and unbelievably comfortable for sleep. Doesn't make you sweat either which is another bonus.
Brilliant customer service.
21 September 2021
Reply from Their Story
Many thanks for the kind words and supporting fair trade, Cormac.
"They are really comforting and they smell nice"
I bought sheets for myself and loved them (see seperate review). Our daughter now also has a set and was so struck with them I thought I should post a seperate review for her duvet cover set. She said:
"They are really comforting and they smell nice"
Many thanks,
Karen in Cambridge
28 August 2021
Unprompted review
Reply from Their Story
Many thanks once again Karen to you and your daughter for your kind words and support.
Bought a duvet cover set a year or so…
Bought a duvet cover set a year or so ago, love it more and more, the cotton is so luxuriously soft. If we have guests to stay I’ll usually use the Their Story set and invariably get positive comments about the softness. Just repainted our bedroom so looking to buy another set in different design/colour 😀
25 August 2021
Unprompted review
Reply from Their Story
Many thanks Beverly for your kind words and support of fair trade, best wishes, Cormac.
I spent double what I normally would…
I spent double what I normally would for 100% cotton with a high thread count, for this set. I was really happy to find this company and was planning on buying more once I had seen the first one, but I am a bit disappointed with the quality. The pillowcases buttons come undone very easily so are often open, the material is not as smooth as I expected, it is flat Matt. The colour has faded after one wash but has stayed more or less the same since (2 years). I never buy less than 200 thread count but this doesn't feel as smooth as that. For such a lot of money, £129, I expected much better, but I do love the softness, and colour and print.
I am glad there is a company treating it's employees well, that's the reason I bought from them, but I don't feel I got an excellent product.
22 August 2021
Unprompted review
Reply from Their Story
Hi there
Many thanks for taking the time to review our bed linen. I am sorry that you feel the way you do about it. All of our duvet covers are 300 thread count. Sateen is the name for the type of weave that is used, which produces a softer fabric with a smoother surface and more flexibility in the fabric.
The duvet sets are luxury and the recommended wash is single delicate at 30 degrees. I have not had the feedback about the buttonholes on the pillows, but would be glad to receive any pictures of that via my website contact email and I will certainly look into it.
The cotton is organic, the thread count is 300, the designs are all hand block printed using AZO free dyes and the facility is a member and compliant with the World Fair Trade Organisation WFTO, ensuring excellent working conditions. All of these factors together mean that the price is actually considerably cheaper than other luxury sets, without either organic cotton or fair trade practices.
Very best wishes, Cormac
DUVET COVER SET
Overall the service was excellent, the main problem being with payment - Paypal didn't seem to want me to use my credit card. The duvet set is beautiful - well made and very soft fabric. I love it. The pillow case is a good size too. Previous Fairtrade pillow cases from other companies have been rather too small. Will definitely buy another when I see one I like.
15 July 2021
Reply from Their Story
Many thanks Ellen for your kind words and support. Will look into payment system again to make sure all is working, best wishes, Cormac
Great company and beautiful bedsheets
Great company and beautiful bedsheets, great quality and they and wash really well - thank you! :)
6 June 2021
Unprompted review
Reply from Their Story
Many thanks Rosie for your kind words and support, Cormac
Excellent quality and service
Excellent quality and service. Really like the ethics of the company.
7 February 2021
Reply from Their Story
Many thanks Joanne, for your kind words and support, Cormac
Beautiful bedlinen
Beautiful bedlinen. Very soft, thick cotton and a lovely printed design. Really comfy and washes well. Would recommend. Very prompt delivery considering it was Christmas time.
13 January 2021
Unprompted review
Reply from Their Story
Many thanks Fran for your kind words and support, Cormac
Brilliant to be able to buy lovely fair…
Brilliant to be able to buy lovely fair trade products. Great service, beautifully presented. Thank you
21 December 2020
Reply from Their Story
Many thanks Elizabeth for your kind words and support, Cormac.
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