The purses look very pretty. However, they arrived later than I expected. I think, at the time of purchase, there should be a message which states that these are hand made based on order and delivery... See more
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A social enterprise. An authentic platform for pure craft. The India Craft House is a digital platform for some of the world’s oldest and most intricate craft forms. We started this social enterprise close to 10 years ago in order to preserve, showcase and share the talent of India’s artisans with the world. We hope to be able to raise the dignity of the Indian artisan in our own way and kindle an interest and support for an unsurpassed legacy of craft that spans millennia and spreads across the length and breadth of the land. It is our effort to curate an undeniably unique selection of traditional art and craft translated into a range of beautiful, contemporary products.
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The product was very well designed I…
The product was very well designed I really liked it
I liked the product.
I liked the product.
I have deducted 2 stars, I was disappointed as you sent a product wherein colour of ludo board itself was not clean and had spots on them.
Also, ludo board could have been thicker. Its a thin ply. Even the box is not strong enough.
The shopping experience was fine.
The shopping experience was fine.. it would have better to have more detailed specification for the product
The products received were really good…
The products received were really good and as depicted on the website.
product quality is very bad the cloth…
product quality is very bad the cloth looks very cheap
Thank you for the lovely saree...very…
Thank you for the lovely saree...very good material
Good quality
First time after purchasing the tie dye kurta online my order was personally looked into for fittings n measurements! Great product great packaging prompt service
The product is not upto the mark
The product is not upto the mark. Even though it’s pretty expensive for a handmade product, I still bought it as I wanted to gift my friend. I would have got a better product for that price in local market. The cool pictures and website had me deceived.
Excellent Products and Service
We were delighted to see the promptness with which our order was executed, the care taken when packing, and the overall quality of the products themselves.
Would be happy to recommend this firm based on our recent personal experience.
Authentic products and Great customer support
First of all, the products are truly lovely and authentic. Support prior to delivery of the products was prompt and all my queries were responded to my satisfaction. I found the prices extremely reasonable (as compared to what i found on other websites) for the excellent quality.
I have not yet got the article as yet
I have not yet got the article as yet. I am still waiting/
Nice handmade and handwoven articles.
The order was for three silk pocket…
The order was for three silk pocket squares of batik print. One pure silk pocket square was of batik print, the other was a plain pure silk one but the third one (green) was not silk.
The customer service is prompt but socks are okayish
The customer service is prompt, I ordered 4 pairs of woolen socks. I found the size for most of them inconsistent. The socks become loose after a handful of days use.
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