The purses look very pretty. However, they arrived later than I expected. I think, at the time of purchase, there should be a message which states that these are hand made based on order and delivery... See more
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Review summary
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Excellent communication throughout. Perfect handmade item. Thank you. DHL ignored my delivery instructions however. I requested it to be put in my secure parcel box as I was away but it was left on... See more
Very Happy with our first purchase at ICH. The product was high quality with perfect craftmanship, exactly as displayed. Delivery was prompt and parcel securely packed. Tracking Data was good. Hig... See more
Outstanding intricate craftsmanship. The dokra horse lights up the entire living room! Highly recommend India Craft House and look forward to purchasing more items in future.
Company details
Written by the company
A social enterprise. An authentic platform for pure craft. The India Craft House is a digital platform for some of the world’s oldest and most intricate craft forms. We started this social enterprise close to 10 years ago in order to preserve, showcase and share the talent of India’s artisans with the world. We hope to be able to raise the dignity of the Indian artisan in our own way and kindle an interest and support for an unsurpassed legacy of craft that spans millennia and spreads across the length and breadth of the land. It is our effort to curate an undeniably unique selection of traditional art and craft translated into a range of beautiful, contemporary products.
Contact info
4.4
Excellent
225 reviews
Replied to 33% of negative reviews
Typically replies within 48 hours
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Phenomenal quality!
6 March 2024
The saree i purchased is of top quality…
The saree i purchased is of top quality and craftsmanship. It is such a joy to receive an authentic piece of art that is manifested in the way the saree was printed.
Am very pleased.
29 February 2024
Package did not arrive!
I never received my package
I asked UPS for help and they were very unkind.
I sent you two e-mails saying the package did not
arrive and no one replied.
I quess I am not getting the purse and I am out the money. Doesn’t seem fair to me.
Julie Filer
20 February 2024
It was quick response and delivery.
It was quick response and delivery.
The item is excellent quality and very nice .
15 February 2024
Very beautiful clothing for women and great pricing
8 February 2024
Love the outfit and shell neck pieces!
I love the concept and design of the outfit and the matching shell necklaces, very elegant and chic. The delivery takes a bit of time, but it’s worth the wait if you time it appropriately. The products were packaged beautifully, I’m giving one star less as the top button had come off and it took a while to find it and fix it. Otherwise, great experience.
5 February 2024
Communication...
Communication...
No phone to contact
WhatsApp replies are at their own choice and time
1 February 2024
Excellent service
11 January 2024
Hapoy with the purchase
Very happy with the purchase, quick delivery and sari is exactly the same as pictured on the website.
Regards,
Rupal
29 December 2023
It was an used saree which was…
It was an used saree which was delivered, appreciate that they refunded the money after receiving the product back
29 December 2023
The craftsmanship is really great
The craftsmanship is really great. It was a pleasant experience.
27 December 2023
The product is nice and the delivery
The product is nice and the delivery, communication and information gathering was very easy and smooth
29 December 2023
In love with the product😍
The handicraft came in exactly as expected. Love the craft!
22 December 2023
Potli bag
I bought a potli bag, the bag looks nice but the strings snapped on the first time use. Please pay attention to the quality of the product.
11 December 2023
Lack of communication and slow delivery.
11 December 2023
Easy to order online
Easy to order online. Quick delivery. But the item wasn’t as soft as I expected it to be.
2 December 2023
It's good and useful for house
28 November 2023
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