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At The Ice Bath Co. we manufacture and install stunning Ice Baths and Saunas. Auto Cooling Ice Baths to keep you water cool all year round without the need to ever use an ice cube. Complete with its simpe to use filtration system it keeps water fresh and cool for months on end. Saunas designed to go both indoor and out which look stunning in any garden or gym. With a selection of both Traditional and infrared saunas available, there is a perfect pair in our Sauna dnad Ice Bath combo deals.
3 Wold Farm Industrial Estate, NN6 9RH, Old, United Kingdom
3.7
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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The Icebath Co.
From submitting our order through to post-installation communication, everything has been excellent and made the whole process run smoothly.
The install team—Paul and Jordan—were great guys: tidy, professional throughout the installation, and more than happy to answer any questions and walk us through the demo.
Highly recommend The Icebath Co., and we’ll definitely be looking to add to our system in the future.
I decided to buy my ice bath from the ice bath co as I deemed it to be the best on the market.
I recently had an error code on the chiller and a louder fan noise. The unit is still under warranty.
after sending a video I was told this would need a replacement fan motor. Excellent I thought, someone will be out to fit it ! NO they wanted to send me the part and fit it myself along with a video instruction ! Part arrived next day ! Video on how to fit it .. now 2 weeks later and nothing. Requested call backs and responses but nothing. Emailed Luke Mace directly , not even an acknowledgment. My names not Olly Murs or Ross Edgley , I don’t have social media following , so I’m classed as not important. Despite the £000’s spent with them.
The level of service has been so poor it has ruined my experience of what is a great product
Still waiting to hear from someone … I was told I would have a video chat with Luke .. but again no surprise this also hasn’t materialised……
Broken ice bath, no customer support
Brilliant product great price. The guys came back very quickly to sort a couple of issues. Would recomend :)
Never ever have I had such, Genuine interest and help from a company. Luke and his team Honestly went above and beyond what is required. Answering questions and giving advice and information where they could. I was helped all the way through my purchase to guarantee I was 100% choosing the right piece of equipment for me,not just what they wanted to sell.
I couldn’t be Happier, and the Oval ice Bath is such a well thought out and impeccably made Plunge.
If I could award 6 Stars I would.
This is retail as it should be.
Many thanks Ice Bath Co
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