While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad customer service
They are not responding to emails. I mailed them on their given email 10 times but no respond. I too think that my money is wasted and i am not going to get my order. They said that they will send me a tracking link but they still had not send yet
Thehypecloset scam
I ordered clothing from this site, but the quality was disappointing, so I returned the items. Although they advertise refunds, I never received mine. After several attempts to reach out, they stopped responding altogether. I lost over $500 to this website, and it feels like a scam. Be cautious of the fake positive reviews—I wouldn’t recommend purchasing from here.
UPDATE AFTER CONTACT REQUEST FROM THEHYPECLOSET:
After several attempts to contact TheHypeCloset as they requested below. Via WhatsApp, their contact form, and email—I’ve received NO response. They claim to have customer service, but clearly don’t. At this point, it feels like they’ve just taken my money and ignored me. Avoid this site at all costs.
The so-called chargeback never took place. That's the whole reason for my review. As you can see, they simply block customers. Nothing but lies.
I have carefully returned the fake items to the official return adres below, unfortunately I lost my money.
Thehypecloset
Calle Agullent 12
46870 City: Ontinyent
Spain

Reply from Thehypecloset
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







