House Of Brands Furniture Reviews 

224
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, appreciating the excellent assortment and unique styles. Many people highlight the exceptional staff, described as friendly, helpful, and respectful, providing great guidance and support. The delivery service is frequently commended for being prompt, well-scheduled, and often ahead of expectations, handled by professional teams. However, some customers noted concerns regarding order fulfillment and delivery communication. A few people experienced longer lead times, a lack of delivery notifications, or items not being delivered as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items like sofas, dining sets,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the speed and... See more

Quality

People report positive experiences with quality, consistently describing products as high-end, elegant, and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, politeness, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited the shop on Bury New Road. The displayed assortment of furniture was fabulous . Bought a marble topped round table and chairs. Staff really pleasant and did not pressurise us at all . Delivery... See more

Rated 5 out of 5 stars

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live... See more

Company replied

Rated 5 out of 5 stars

Exceptional. After being let down I have very high profile local furniture company house of brands were able to supply a lamp that have been on order with the other company for months before beingtold... See more

Company replied

Rated 5 out of 5 stars

Absolutely friendly and helpful staff! They sourced my exact chairs in the colour i wanted! Even went to the trouble of keeping in touch over the delivery and went above and beyond to get my beautiful... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Accessories
  5. Living Room Furniture Store
  6. Sofa Store

Written by the company

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(224)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went out of their way to post to me…

Went out of their way to post to me which I really appreciated,

15 April 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your kind review!

We're delighted to hear that you appreciated us going the extra mile to post your order to you. We always do our best to help our customers wherever we can, so it's wonderful to know our efforts made a difference.

Thank you for choosing House of Brands. We truly appreciate your support and look forward to helping you again in the future!

– The House of Brands Team

Rated 5 out of 5 stars

Five stars all the way from choosing my furniture to it being delivered

Five stars all the way from choosing my furniture to being delivered. Customer service is amazing as nothing was too much trouble. They even managed to advise me on getting the furniture in some awkward doorways by seeing a video and I needed a chair altering which was carried out perfectly. The quality of the furniture is top notch and very reasonably priced. Delivery was smooth and the guys very polite and respectful. Thank you House of Brands for helping me choose my furniture I love them. I definitely recommend them for all your furniture needs . I have just placed a second order for my dining room as I had such a good experience with them after being let down elsewhere.

15 April 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your incredible 5-star review!

We're absolutely delighted to hear that you had such a positive experience from choosing your furniture right through to delivery. It's wonderful to know our team was able to help with your awkward doorways by reviewing your video, and that the chair alteration was completed perfectly.

We're also thrilled that you're pleased with the quality and value of your furniture, and that our delivery team provided a smooth, polite, and respectful service.

The biggest compliment we could receive is that you've already placed a second order with us after your first experience. Thank you for putting your trust in House of Brands and for recommending us to others.

We hope you enjoy your new furniture for many years to come, and we look forward to delivering your dining room furniture soon!

– The House of Brands Team

Rated 5 out of 5 stars

Fast delivery & Good customer service

The delivery came the next day, and the driver was really helpful. It was a top notch customer service experience marked by professionalism.

31 March 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your fantastic 5-star review!
We're delighted to hear that your furniture was delivered the very next day and that our delivery driver was so helpful. Providing a smooth, professional service from order to delivery is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for choosing House of Brands. We truly appreciate your support and hope to welcome you back again in the future!
– The House of Brands Team

Rated 4 out of 5 stars

Great!

Ordered from this company as the previous company failed to delivered. My sofa cost more from this company but definitely worth it!
This company had the sofa to me within 2 weeks of purchasing.
The company assembled the sofa but I noticed it wasn't sitting properly when they left. I took the sofa apart to find a bolt was missing. I was able to fix this and remedy the problem.

9 April 2026
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your honest and thoughtful review.

We're delighted to hear that you chose House of Brands and that we were able to deliver your new sofa within two weeks after your previous experience elsewhere. It's wonderful to know you feel the quality and service were worth it.

We're sorry to hear that a bolt was missing during assembly. Although we're pleased you were able to resolve the issue, this certainly isn't the standard we aim to provide. Your feedback is appreciated, and we'll share it with our team to help ensure even greater attention to detail in the future.

Thank you again for choosing House of Brands. We hope you enjoy your new sofa for many years to come, and we look forward to serving you again in the future.

– The House of Brands Team

Rated 5 out of 5 stars

Really would recommend house of brands…

Really would recommend house of brands my sofa arrived beautifully made and how not orderd the chair to complete the set, thank you very much appreciated 😁

10 April 2026
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you love your new sofa and that you're so pleased with its quality and craftsmanship. It's fantastic to know you've now ordered the matching chair to complete the set – we're sure it will look amazing in your home!

Thank you for your recommendation and for choosing House of Brands. We truly appreciate your support and hope you enjoy your furniture for many years to come.

– The House of Brands Team

Rated 5 out of 5 stars

from visiting the store to delivery the…

from visiting the store to delivery the service was first class

28 March 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you had a first-class experience from visiting our showroom right through to delivery. Providing excellent service at every stage of your journey is what we strive for, so your kind feedback means a great deal to our team.

Thank you for choosing House of Brands. We truly appreciate your support and look forward to welcoming you back again soon!

– The House of Brands Team

Rated 5 out of 5 stars

The entire experience was smooth.

The entire experience was smooth, professional, and impressive. Excellent customer service from the team and the delivery was free, perfectly scheduled, and exactly on time. My dining table and chairs were delivered to Newcastle within two days.
The dining table and chairs are amazing great value and really good quality.

27 March 2026
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Reply from House Of Brands Furniture

Thank you so much for your fantastic 5-star review!

We're delighted to hear that your entire experience with House of Brands was smooth, professional, and impressive. It's wonderful to know that our team provided excellent customer service and that your free delivery to Newcastle arrived exactly as scheduled and on time.

We're especially pleased that you're happy with the quality and value of your new dining table and chairs. Knowing they reached you within just two days makes your feedback even more rewarding for our team.

Thank you for choosing House of Brands. We truly appreciate your support and hope you enjoy your new furniture for many years to come. We look forward to welcoming you back again in the future!

– The House of Brands Team

Rated 5 out of 5 stars

I ordered a dining table

I ordered a dining table. It arrived earlier than expected & very good quality

16 March 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your lovely 5-star review!

We're delighted to hear that your dining table arrived earlier than expected and that you're pleased with its quality. We always strive to provide beautiful furniture alongside efficient service, so it's wonderful to know we met your expectations.

Thank you for choosing House of Brands. We truly appreciate your support and hope you enjoy your new dining table for many years to come. We look forward to welcoming you back again in the future!

– The House of Brands Team

Rated 5 out of 5 stars

Very happy with the chairs i purchased

Very happy with the chairs i purchased. High quality & best price

10 March 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you're so happy with your new chairs and that you found them to be high quality at the best price. Providing excellent value without compromising on quality is something we take great pride in.

Thank you for choosing House of Brands. We truly appreciate your support and hope you enjoy your new chairs for many years to come. We look forward to welcoming you back again soon!

– The House of Brands Team

Rated 5 out of 5 stars

Highly Recommended

Just had my furniture delivered by House of Brands.absolutley delighted with the customer service from start to finish.
The furniture is excellent quality and definitely recommend a visit to see what a great selection they have.
10/10

10 March 2026
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your fantastic 5-star review!

We're absolutely delighted to hear that you had such a great experience with House of Brands from start to finish. It's wonderful to know you're pleased with the quality of your new furniture and that our customer service met your expectations.

Thank you for recommending us and encouraging others to visit our showroom. We take great pride in offering a wide selection of quality furniture, and your kind words mean a great deal to our team.

Thank you for choosing House of Brands. We truly appreciate your support and hope you enjoy your new furniture for many years to come!

– The House of Brands Team

Rated 5 out of 5 stars

Excellent service

Everything ! Starting from the attention given before I ordered to when my sofa arrived. I wasn’t sure of which sofa to choose and the sales man didn’t get angry with me being indecisive; we did live call where he showed me sofas in their show room on live video calls even though I have been on their website. In short everything was excellent and my sofa arrived sitting pretty in my living room. No regrets whatsoever buying from house of brands. The communication was top notch and delivery very professional!

3 March 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your amazing review!

We're absolutely delighted to hear that you had such a positive experience from your very first enquiry right through to the delivery of your new sofa. Choosing the perfect sofa is an important decision, so we're pleased our team could help by showing you the different options during a live video call and making the process as easy as possible.

It's wonderful to know that you're delighted with your new sofa and that our communication and professional delivery service exceeded your expectations.

Your kind words and recommendation mean so much to our entire team. Thank you for choosing House of Brands, and we hope you enjoy your beautiful new sofa for many years to come. We look forward to welcoming you back in the future!

– The House of Brands Team

Rated 5 out of 5 stars

Fantastic people

Fantastic people from start to finish, delivered next day even though it was ordered on a Sunday,, was updated about delivery, would definitely recommend great quality table and 4 chairs

2 March 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your fantastic 5-star review!

We're delighted to hear that you had such a great experience with House of Brands from start to finish. It's wonderful to know that your table and four chairs were delivered the very next day, even after ordering on a Sunday, and that you were kept updated throughout the delivery process.

We're also pleased that you're happy with the quality of your new furniture. Your recommendation means a great deal to us and is greatly appreciated.

Thank you for choosing House of Brands. We hope you enjoy your new dining set for many years to come, and we look forward to welcoming you back again in the future!

– The House of Brands Team

Rated 5 out of 5 stars

Amazing furniture at highest quality

Amazing furniture at highest quality!
Staff was so helpful.
Absolutely love my new sofa.

Delivery was on time with date given.

All round happy with service.

Thank you so much

3 February 2026
Unprompted review
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you love your new sofa and that you were impressed with the quality of our furniture. It's fantastic to know our team was able to help you and that your delivery arrived on time as promised.

Your kind words mean so much to us, and we're thrilled that you had such a positive experience from start to finish.

Thank you for choosing House of Brands. We truly appreciate your support and hope you enjoy your new sofa for many years to come. We look forward to welcoming you back again in the future!

– The House of Brands Team

Rated 5 out of 5 stars

Furniture beautiful

Furniture beautiful , well crafted , communication faultless.
Only one improvement -one delivery man for heavy marble table and 8 chairs . It’s 2 man job . Otherwise no complaints.

Fabulous furniture , great company .

29 January 2026
House Of Brands Furniture logo

Reply from House Of Brands Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you're pleased with your new furniture and that you found it to be beautifully crafted. It's also fantastic to know that our communication throughout the process was faultless.

We really appreciate your constructive feedback regarding the delivery. Your comments have been noted, and we'll certainly take them into consideration as we continually look for ways to improve our service.

Thank you once again for choosing House of Brands. We're so pleased you love your new marble dining set, and we hope you enjoy it for many years to come. We truly appreciate your recommendation and look forward to welcoming you back in the future!

– The House of Brands Team

Rated 5 out of 5 stars

Zanetti taupe leather dining chairs.

I ordered 6 Zanetti taupe leather dining chairs in November. The service I received from this seller was brilliant throughout. They have a lot of unique style of goods to choose from. On delivering these chairs. They were wrapped to a high standard. I am overly impressed with the quality of the chairs I purchased. Will definitely be buying from this seller again.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Great sofa set!

Speedy delivery, and great customer care, purchase a 3+2 sofa set, great quality Sofas, will shop at hob again soon!

19 January 2026
Rated 5 out of 5 stars

Great

Great service, lovely furniture & at great prices. I would definitely recommend!

28 December 2025
Unprompted review

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