The HOTH Reviews 266

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I paid almost $13,000 and only saw a decline in clicks and impressions. When I complained, I was told I needed to spend more money. I WISH I NEVER WOULD HAVE TRUSTED THEM and paid so much with no gu... See more

Company replied

Rated 5 out of 5 stars

Alex has been the absolute best client manager to work with. He's extremely knowledgeable and is great at pivoting to different strategies in order to life your website, business, or brand as a whole.... See more

Rated 5 out of 5 stars

We've loved Alex's hands-on guidance and his interest in seeing our clients' businesses succeed! He took over for our previous account manager, John, whom we miss, but having Alex's fresh insights and... See more

Rated 5 out of 5 stars

The HOTH is fantastic! Especially for SEO. We have been seeing some amazing results since we started our campaigns. Our campaign manager, Sam Mora, is great at explaining what happened last month,... See more

Company details

  1. SEO Service

Information provided by various external sources

We are committed to amazing customer service. If you need any help with anything SEO, please contact us at support@thehoth.com.


Contact info

4.2

Great

TrustScore 4 out of 5

266 reviews

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Rated 5 out of 5 stars

Results, Communication and Flexibility

Results, communication & flexibility are the qualities that I have experienced in working with Sam Mora and The Hoth. This has helped me to be able to provide great service for my clients and that in turn makes me happy. Thank you Sam!

8 July 2022
Unprompted review
Rated 5 out of 5 stars

The Hoth & Sam Mora

It is such a pleasure to work with Sam Mora as she is always on top of everything. She proactively takes care of things behind the scenes, and makes managing my two SEO campaigns painless! I highly recommend both her and The Hoth Services. They cannot be beat!

6 July 2022
Unprompted review
Rated 5 out of 5 stars

TheHoth Team delivers as promised

TheHoth Team delivers as promised, on time, and takes the time to be sure my questions are answered and all needs met.
Sam, my customer support person is a rock star and Kenny, my account rep, is unassuming and matched my needs to their offerings.
I highly recommend them.

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Legendary Sales Process

Blown away from the speed and professionalism of the service from start to finish.

My guy Madison Gillespie was a true professional and gentleman, treating us like a big-wig client despite the fact we were only looking to place a small order.

The result? We wanna use The HOTH for even more of our projects.

Give this man a raise!

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Marketing on Autopilot!

We continue to have a great experience with The HOTH. Max Bowmer-Adey has been extremely helpful and helped to significantly grow our organic traffic. He identifies growth opportunities and continues to execute. I would highly recommend.

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Great Service & Expertise.

As always the Hoth delivers great service & expertise, thanks to Max for his knowledge & patience in answering our questions, it's nice to have a real person on the other end helping out when needed, it makes a difference. Keep up the good work.

27 June 2022
Unprompted review
Rated 5 out of 5 stars

Over and Above

Sam Mora has been nothing but great to me.

She definitely goes over and above. I ordered a Hoth X campaign and it just wasn't working. She took the initiative to stop the payment and instead did a deep dive on my site to find other technical issues. She even grabbed other staff members to help. Nothing worked so she even got me in touch with another team to helpe dive deeper into my technical issues. Definitely not giving up on me she's working hard to get my site issue resolved.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

4 years and counting...

I've worked with them for 4 years and their service is second to none. I get quick replies and great support from Rachael, and the product really works. My search traffic has grown significantly and sales along with it, and I could not have achieved that without The Hoth.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Doing great job..

Doing awesome job... increasing my traffic and sales. My rep, Jan, does great help explaining everything in SEO industry so you know how best to spend your marketing dollarws.... good detail. A+

24 June 2022
Unprompted review
Rated 5 out of 5 stars

5 Star Experience with The HOTH

We have used The Hoth and worked specifically with Max B for several years - his results are amazing. Even when presented with unique challenges for one of our client web properties Max had the insight and skill to get us near 100% gains in traffic and organic exposure, which has been fantastic for the brand. As a result we have added additional properties to the HOTHX program - and it looks like we'll see the same spectacular results. Absolutely recommend.

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Quality

I have used the hoth's services to help scale a handful of client websites. What keeps me coming back is that their products are quality vs other seo firms.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Great results with the HOTH

I run a small agency... Jan has been great to work with. He has a great sense of what is going to work with SEO. We have got some great results on a few different projects. Keen to get more projects rolling with the HOTH.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Awesome PPC and SEO work

Working with the Hoth has been amazing.

The turnaround point for my business was when I hired them to remake my PPC, I went from being an employee working my business on the side to working on my business full time due to all the traffic I get now.

Max my account manager responds to all my emails despite how annoying they can be sometimes.

21 June 2022
Unprompted review
Rated 4 out of 5 stars

Great support and results, but there's room for improvement

I would have had a hard time getting my SEO business off the ground if it wasn't for The Hoth. Trevor (account manager) and Rachael (campaign manager) have been amazing to work with.

However, the content generally lacks the polish I would expect for anything that I would ever consider publishing on a customer's site, so I usually spend an extra $65-100 for every 1500-2000 words of content to have another contractor proofread and edit for spelling, grammar, localization, tone, and flow before I put on any of my own finishing touches. I could reject the content, but it takes longer to write thoughtful rejection notes than it does to make the changes, so it would be counterproductive on my end.

It's also a little bit difficult to find and approve specific articles unless you keep track of the direct link to the Hoth X order for that month. They also removed the ability to open recent Hoth X campaigns directly from the portal home page, so there's always an extra click, and then more clicks to find the article you want to approve since articles also aren't searchable by title.

There have also been a couple of dropped balls with the billing team where I had to request that contract bonuses be applied to the account.

At the end of the day, The Hoth helped me get the results I promised my customers, but I'll have to pay somebody a 6-figure salary to operate the business without a more seamless experience from the vendor that takes about 1/3 of my service fees off the top.

21 June 2022
Unprompted review
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Reply from The HOTH

Hi Bill,

I hope you're doing well today! Thank you for your kind words about Trevor and Rachael :).

I most certainly understand your concerns, and appreciate you sharing this feedback with us. I have looped in Trevor and Rachael, and I see that you and Rachael are now in active communication about these concerns. However, please do not hesitate to reach out to support@thehoth.com if any further questions or concerns arise.

Thank you!

Balladine
Support Manager

Rated 5 out of 5 stars

Quick Help With Google Turbulence

This month was unusual with a Google Core Update that caused a lot of turbulence in traffic for one of our clients. I reached out to my Hoth account manager Max to make sense of it. He was responsive, smart and excellent at explaining what was happening. This made it possible to accurately report on it to my client with confidence. I would have been lost without him! So valuable!

21 June 2022
Unprompted review

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