You are a scam broker
You are a scam broker , you terminate my account and refused to answer my mails
1 May 2025
Unprompted review
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Company details
Written by the company
Horizon FX empowers individuals to enhance their earnings by investing in multiple currencies through the convenience of online trading.
Contact info
Office #4003, Aspin Commercial Tower, SZR, 00000, Dubai, U.A.E.
- 04 497 6500
- Info@thehorizonfx.com
- thehorizonfx.com
2.5
Poor
22 reviews
Hasn’t replied to negative reviews
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you are scam broker
you are scam broker , you do not need to reply my e-mails or go for any negotiations.
let's look forward for long business
1 May 2025
Unprompted review
this is the total fraudulent company
this is the total fraudulent company, stopped withdraw from many weeks
15 May 2025
Unprompted review
These guys offer a 1.6pip minimum…
These guys offer a 1.6pip minimum spread. Absolutely horrendous. Don’t even waste your time with these scammers.
7 March 2025
Unprompted review
Reply from Horizon FX
Dear Uzma,
Thank you for your amazing feedback! We're delighted to hear that you're enjoying your experience with Horizon FX.
Our team is committed to creating a seamless and efficient trading environment, and it's fantastic to know that you find our platform intuitive and easy to use. Providing responsive and reliable customer support is a top priority, so your kind words about our team mean a lot to us!
If there's anything we can do to further enhance your trading experience, feel free to reach out anytime at support@thehorizonfx.com.
Thank you for choosing Horizon FX as your trading partner. We're here to support your success every step of the way!
Sincerely,
Team Horizon FX
Best of bests
Amazing company with the best and fastest customer service. 100% recommended to everyone.
30 January 2025
Unprompted review
Reply from Horizon FX
Dear Zaina,
Thank you for your amazing feedback! We're delighted to hear that you're enjoying your experience with Horizon FX.
Our team is committed to creating a seamless and efficient trading environment, and it's fantastic to know that you find our platform intuitive and easy to use. Providing responsive and reliable customer support is a top priority, so your kind words about our team mean a lot to us!
If there's anything we can do to further enhance your trading experience, feel free to reach out anytime at support@thehorizonfx.com.
Thank you for choosing Horizon FX as your trading partner. We're here to support your success every step of the way!
Sincerely,
Team Horizon FX
Not Regulated company
The company is not regulated, and they did not pay my rebate. Additionally, employees change every month
15 December 2024
Unprompted review
Reply from Horizon FX
Dear aliateef,
Thank you for sharing your feedback. At Horizon FX, we prioritize transparency, reliability, and client satisfaction in all our operations.
Horizon FX adheres to all industry standards, and our operations are conducted with utmost integrity. Any claims to the contrary may stem from misinformation.
Rebates: Our rebate processes are streamlined and timely. If there is any genuine issue, we encourage you to contact us at support@thehorizonfx.com so we can investigate and resolve it.
Our dedicated team works hard to provide consistent, professional service to all our clients. Claims regarding frequent changes are not accurate.
We believe this review does not reflect our commitment to excellence. Please reach out to us directly to verify your claims, and we’ll gladly assist you.
Sincerely,
Horizon FX Team
Totally Fraud
Totally Bad Experience I register as an IB they did not give withdrawals of my clients nor even send back their deposits.
25 December 2024
Unprompted review
Reply from Horizon FX
Dear Ayyoub,
We’re sorry to hear about your experience. At Horizon FX, we prioritize transparency and customer satisfaction. Unfortunately, we are unable to locate your details in our records based on this review.
We take allegations of fake promises seriously and strive to ensure all our clients receive clear and honest communication. Please reach out to us directly at support@thehorizonfx.com with more details about your concerns so we can address them properly.
We value your feedback and hope to resolve this matter to your satisfaction.
Best regards,
Team Horizon FX
Scammers
Scammers, no have transparently and all their trading conditions is fake.
Bad system with bad customer service.
13 January 2025
Unprompted review
Reply from Horizon FX
Dear Nada,
We take great pride in maintaining transparency and offering reliable trading conditions to all our clients. Your claims do not align with the experiences of the countless traders who have successfully partnered with us at Horizon FX.
If you have any genuine concerns or issues, we encourage you to reach out to our customer support team at support@thehorizonfx.com. Our team is always ready to assist with professionalism and integrity.
That said, we do not tolerate false claims or baseless accusations intended to harm our reputation. Horizon FX operates under strict regulatory compliance and ethical standards, and your comments are both unfounded and misleading.
If necessary, we will take appropriate legal action to address any malicious attempts to defame our company.
Sincerely,
Team Horizon FX
Exceptional Trading Experience with TheHorizonFX.com!
The Horizon FX is an exceptional platform! The user interface is incredibly intuitive, making the trading experience smooth and efficient. Their customer support team is always available and highly responsive, ensuring all my queries are addressed promptly.
I also appreciate their robust security features, which give me peace of mind knowing my funds and information are safe. Additionally, their educational resources have been invaluable in helping me improve my trading skills.
Whether you're a beginner or an experienced trader, TheHorizonFX.com is a fantastic choice. Highly recommended for anyone seeking a reliable and transparent trading platform!
25 December 2024
Unprompted review
Reply from Horizon FX
Dear Ahmad,
Thank you for your amazing feedback! We're delighted to hear that you're enjoying your experience with Horizon FX.
Our team is committed to creating a seamless and efficient trading environment, and it's fantastic to know that you find our platform intuitive and easy to use. Providing responsive and reliable customer support is a top priority, so your kind words about our team mean a lot to us!
If there's anything we can do to further enhance your trading experience, feel free to reach out anytime at support@thehorizonfx.com.
Thank you for choosing Horizon FX as your trading partner. We're here to support your success every step of the way!
Sincerely,
Team Horizon FX
Totally bad experience
Totally bad experience, support is not friendly, even they being rude everytime. Sometimes deposit funds got stuck, mostly creating issues when you make profit. Not trusted for me anymore.
24 December 2024
Unprompted review
Reply from Horizon FX
We’re truly sorry to hear about your experience. This is not the standard of service we strive to provide at Horizon FX. We’d like to resolve this matter and ensure your concerns are addressed. Please contact our support team at support@thehorizonfx.com, and we’ll do everything we can to make things right. Your feedback helps us improve, and we value the opportunity to regain your trust.
Wrost experience
Don't trade in this broker it's scam with you. It's didn't provide you profit. So please don't trade in it.
24 December 2024
Unprompted review
Reply from Horizon FX
Dear Muhammad,
We strongly disagree with your accusations and take such claims very seriously. Horizon FX operates with full compliance and transparency, ensuring that all trading conditions are fair and accessible to all clients.
Trading results depend on market conditions and individual strategies, not guarantees of profit. Spreading false information about our company is not only misleading but also harmful.
If you have genuine concerns, we urge you to contact us at support@thehorizonfx.com with your account details so we can address your issues directly and professionally.
We stand by our commitment to ethical practices and excellence in service.
Best regards,
Team Horizon FX
Great trading platform
Great trading platform, easy to use and accessible interface.
20 November 2024
Unprompted review
Reply from Horizon FX
Thank you for your kind words! We’re delighted to hear that you found our brokers cooperative and appreciated our timely customer support. At Horizon FX, we aim to provide a seamless experience for our clients. Happy trading!
Worst experience ever with broker and…
Worst experience ever with broker and sales staff is fake promises
12 November 2024
Unprompted review
Reply from Horizon FX
Dear Jigar,
We’re sorry to hear about your experience. At Horizon FX, we prioritize transparency and customer satisfaction. Unfortunately, we are unable to locate your details in our records based on this review.
We take allegations of fake promises seriously and strive to ensure all our clients receive clear and honest communication. Please reach out to us directly at support@thehorizonfx.com with more details about your concerns so we can address them properly.
We value your feedback and hope to resolve this matter to your satisfaction.
Best regards,
Team Horizon FX
I am impressed by the customer service…
I am impressed by the customer service and the withdrawal.
19 November 2024
Unprompted review
Reply from Horizon FX
Dear Mirza,
Thank you for your kind words and for sharing your experience with Horizon FX! We're thrilled to hear that you appreciate our quick withdrawal and deposit services.
Our team works diligently to ensure seamless transactions and exceptional service for all our clients. Your feedback motivates us to keep striving for excellence.
If you ever need assistance or have further feedback, feel free to reach out to us at support@thehorizonfx.com.
Thank you for choosing Horizon FX as your trusted brokerage!
Sincerely,
Team Horizon FX
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