thehobhub.com Reviews 275

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fast shipping and timely delivery of their orders. Customers appreciate the good prices and the excellent selection of products available, making it easy to find what they need. Many consumers noted that their items arrived exactly as described and were often well-packaged, ensuring products were in pristine condition. However, some people experienced issues with packaging negligence, leading to damaged items upon arrival, despite hopes for more careful handling from a smaller business. A few other people also felt that delivery times were not always met, with some paying for priority shipping but receiving their products much later than expected.

What people talk about most

Product

Consumers find product quality to be positive, with many stating items were exactly as described, in great... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising fast shipping and... See more

Order

People report positive experiences with order, noting that items are shipped quickly and arrive in a timely... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting that products arrived in... See more

Price

Customers consistently note positive experiences with price, with many reviewers highlighting that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great place to order online, Everything shipped quick and shows up in a timely manner. Packaged well and very responsive to any questions or concerns. Will be a repeat customer for sure!

Rated 5 out of 5 stars

I have bought Gundam and Magic tgc from here and the experience using the site has been great! Also when speaking to their customer service, they were friendly and helpful. Prices are good and shippin... See more

Rated 5 out of 5 stars

The Hobby Hub has a great selection of nerdy goodies to peruse for purchase and is also a fun and chill place to hang out! The staff members are kind and helpful and really go above and beyond. We pla... See more

Rated 5 out of 5 stars

Working with The Hob Hub was super easy, almost too easy! I bought an inexpensive comic book on their website for my son. It was so easy to order it, and it arrived within about three days of ordering... See more


Company details

  1. Hobby Store

Written by the company

The Hobby Hub carries a wide selection of trading cards games, RPGs, collectibles, board games, gaming accessories and much more!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

275 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Overall great

Found a really special deck box for my partner that was sold out everywhere else, shipped fast and arrived safe

27 December 2023
Rated 5 out of 5 stars

Fantastic Purchase!

In this day and age of lazy shops and sellers, Hobby Hub is not one of those companies. Great response time on emails! Updated me every step of the way on my order! Sent a handful of promos, even though their order was late, just for the slight delay! Overall amazing experience and will definitely keep Hobby Hub in mind for future sealed product releases. If I could give infinite stars, I would.

8 November 2023
Rated 5 out of 5 stars

Love love love the service!!!!!

The fact that you were able to help me with adding Usopp to my already existing order and were super quick in responding and sending out my order overall customer service is great definitely will be shopping with you guys again keep up the awesome job

30 August 2023
Rated 5 out of 5 stars

Legit shop, no resealed packs

Legit shop. They ship the cards fast, and all the packs are sealed. From 36 packs I pulled 1 hyper rare and like 5-6 ultras. Overall I would recommend this shop over TCGplayer since I can say they are 100% legit and the shipping is like $13 which isn’t too bad given they are like a small shop out of Alabama if you Google them.

30 August 2023

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