thehificat.com Reviews 447

Everything great, price, service, delivery.

They sell well made stuff, but the real gamble is if it makes it to you without any dents. Everything I ordered was only soft bubble bag wrapped shipped and it is honestly more than enough fine for some items but just do your mental homework if you want mint boxes! Other than that I might make another order before this year is over.

They shipped the item I order out of New York City, USA however when I asked for a return address so I could obviously return the item, HiFiCat support sent me a return address in China. I declined to send it back since the item is worth $30 and the shipping to China is on me(the customer per return policy) which would be around the value of the item I wanted to return; it didn’t make sense to do that. That's why I feel like I just experienced some kinda shady business practice. I won't be ordering anything from them again.

Despatch was quick, and my order arrived to the UK on the shorter end of the standard delivery estimate. Prica was by far the lowest around. Only thing I could nitpick about is their choice of courier for the UK leg, but it was on time anyway, so didn't seem fair to dock a star.

Great experience so far, part shipped my order and first was with me within 8 days. Happy with the IEM's & good pricing. Look forward to trying out the next pair when they arrive

The quality of this product is very poor.

Kept me updated on delivery
Really pleased with my earphones great price and great sound
Will use again in the future as bargain prices and great delivery thanks so much hifi cat!

SCAM ALERT - Broken Bluetooth Earbuds, Zero Response, No Refund!

I ordered Bluetooth earbuds from The HiFi Cat, and they arrived broken. Never used them once. I emailed them with details, and they responded at first but then ghosted me completely despite multiple follow-ups over weeks.
​
This is outright theft: they ship defective products and deliberately choose to ignore customers to avoid refunds. Their policy claims to handle defects within 7 days, but they don't – pure scammers who pocket your money and run.

AVOID THIS STORE AT ALL COSTS! Save your money and sanity – buy elsewhere.

I got my shipment in India within 12 days. Genuine product with no shipping and duty and taxes. What else i need?
Happy Customer 😍

I've ordered from them twice. The first time, I ordered a Fiiom21, but they forgot to send it to me because apparently they were out of stock. I had to send them an email before they checked their inventory and found one.
The second time, I wasn’t satisfied with the headphones I received, so I wanted to return them. I only used them once to test them; I sent photos to show they were in brand-new condition, but they claimed there were major scratches and therefore refused the return.

I recently bought an iEM Myer and I'm very satisfied with it. The packaging was also very careful, although the delivery time was quite long because it fell on a holiday.

Customer Service is amazing and order came fast

The delivery was fast as it could be, when sending from China to Europe. The Article has high quality.
5 Stars

The DDP shipping was flawless, the price was very reasonable, and the support was excellent. The product arrived brand new and well packed. Highly satisfied with the purchase.

Fast delivery, secure packaging, item as described new and in perfect condition.

When I reached out with a query, they responded really quickly, which is extremely important. Their customer service is excellent, and their prices are very good.

very cool earphones received in india at a reasonable price and without any worries of custom clerances.product rates are also fairly low.

This is the third time HIficat has provided excellent service. The order was delivered on time. This site is one of the best for audiophiles like me. Thanks Hificat