They have horrible customer service. I called all morning and emailed to see if I can change the shipping address. Something very simple. No one got back to me. I got a record recording verifying who... See more
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See what reviewers are saying
I started purchasing items from The Herbalist around 3 years ago. It was a pleasant experience with excellent customer support and products. But as time went by,it seemed as if their product quality w... See more
I purchased the Reset bundle which didnt work for me. I noted no significant change.
I placed an order yesterday and recieved it today. Great communication and fast delivery. My dad then said he would like some products so I immediately placed another order. After receiving confi... See more
Company details
Written by the company
We look at health a whole new way! 100% natural remedies straight from Mother Earth.
Contact info
South Africa
- theherbalistshop.co.za
1.9
Poor
63 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent service-delivery way earlier…
Excellent service-delivery way earlier than expected! Thank you!
12 March 2023
Totally satisfied
My order was processed and on it's way to me in no time.
Fast, friendly and efficient service. Thank you
7 March 2023
Speedy delivery and great products!!
27 February 2023
Great product ND customer care
25 February 2023
The package arrived earlier than I…
The package arrived earlier than I thought. IT was quick and easy to order and even easier to receive. Thank you,
16 February 2023
Very good customer service
Very good customer service
Love the products help my overall health and sleep
Recommend it daily to other people
6 February 2023
From the time I ordered to the time…
From the time I ordered to the time receiving my stock was super-fast. Superhuman is a great product.
29 January 2023
Reply from The Herbalist
Thank you for the review Jacques, we are glad you like it! 😁
Communication at its best not to…
Communication at its best not to mention the value
Love you guys
8 January 2023
Got my order on time and I was informed…
Got my order on time and I was informed of the delay due to public holidays.
27 December 2022
Reply from The Herbalist
We are so glad that you found the process hassle free, we hope you order again from us soon Ruby 😊
Great customer service…
I ordered during the holidays so lots of public holidays in the mix. I wasn't in a rush, but received constant communication from the Herbalist that they would deliver as soon as business resumes.
27 December 2022
Reply from The Herbalist
Thank you for your kind words Gigi, we are glad that we were able to keep you in the loop and be honest about the situation, thanks for your understanding and patience.
I ordered 3 months' worth of stuff
I ordered 3 months' worth of stuff, in mid-December, and it all arrived saying 'best before 12/22...because I have no clue how to read labels, and that was not for me.,,,
15 December 2022
Reply from The Herbalist
Hi David, glad that we could clear things up over the phone and that you are enjoying our new Kratom products as well. 🌿
I was very surprised about your…
I was very surprised about your products and the price s are extremely good value for money and it really works, not even to say about the speedy delivery amazing.. Thank you so much for making herbs of good quality and affordable to us .Keep up the good work... ashwadanga, moringa and sleeping aid and red kratom
29 November 2022
Reply from The Herbalist
Thank you so much Tertia! It's reviews like this that keep us motivated to do what we are doing. We really appreciate it and are glad you are enjoying the products, we hope you buy back from us soon. Please feel free to message us on 0748820903 if you have any further queries.
Reply from The Herbalist
Hi Jolene, thank you for reaching out to us, we have contacted you via Whatsapp.
Good service.
Good feedback on how far my package was. On time delivery. The products are well priced. No side effects. So far very satisfied!
10 November 2022
Easy to order products online great…
Easy to order products online great combo specials very fast service from ordering the products to delivery
31 October 2022
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