Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multip... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pranash James dealt with my elderly mother's hearing test and hearing aid fitting in a very friendly, caring, attentive and efficient manner. It was first class treatment with a smile which made her f... See more
Company replied
The whole testing and fitting process was explained and carried out in a professional manner, in easily understood terms, with additional information given when necessary. After less than an hour I w... See more
Company replied
Had my hearing test in Fakenham. Really easy destination to get to, plenty of parking and really helpful staff. My audiologist was helpful and very informative. Showed me the app and fitted with heari... See more
Company replied
Company details
Written by the company
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Contact info
United Kingdom
- thehearingpeople.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Went to local clinic at a GP surgery
Went to local clinic at agp surgery. The audiologist SYam was excellent. Explained everything . Issued NHS hearing aids as I requested. Gave me information I hadn’t had before with previous supplier.
11 August 2026
Unprompted review
Reply from The Hearing People
Hi Catherine, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Asra was very clear and kind
Asra was very clear and kind. She explained everything very clearly to me. I felt I was in very good hands.
11 August 2026
Unprompted review
Reply from The Hearing People
Hi David, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Syam was lovely
Syam was lovely, knowledgeable and kind and obviously knew the product well. He was very good and I would highly recommend him
11 August 2026
Unprompted review
Reply from The Hearing People
Hi Jill, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi Paul, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby jose was informative and helpful with my father.
Joby jose was informative and helpful
11 August 2026
Unprompted review
Reply from The Hearing People
Hi Harry, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Mansoora B Khader - Audiologist
Mansoora B Khader was very efficient, polite and instructive. The service was very easy to use and quick in response. I look forward to dealing with them in the future.
10 August 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
First class experience
The speed of service resulted in the whole process from making an appointment to having a consultation to walking out with hearing aids fitted taking less than a week! The consultation was informative and unhurried with clear instructions provided. The customer support that followed was equally excellent and highly accessible.
21 July 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi Javed, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
A great local service
Today I saw seen by Harisankar Bindu, and i had a first rate experience. Nothing was too much trouble for Hari as he took the time to carefully explain in fine detail about how to care for my new hearing aids. I've moved here just recently and Hari is no doubt the best hearing specialist I have seen. I now know I'm in safe hands. Thank you Hari.
10 August 2026
Unprompted review
Reply from The Hearing People
Hi Stuart, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Lovely People
I’ve now had three appointments about new hearing aids and every time I’ve had thorough and professional attention. The audiologists are always friendly and helpful, discussing every aspect of my hearing loss and spending time with me to be sure that everything was right for me. Today I met Harisanker Bindu who was so knowledgeable and absolutely brilliant!
9 August 2026
Unprompted review
Reply from The Hearing People
Hi Tim, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
My treatment was exceptional
My treatment was exceptional. Courteous, knowledgeable and friendly. Could not recommend more highly.
10 August 2026
Unprompted review
Reply from The Hearing People
Hi Mclelland, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Koby was very helpful and explained the…
Koby was very helpful and explained the various hearing aids available either private or NHS ones.
I shall have a think about the private ones after trying the NHS ones.
10 August 2026
Unprompted review
Reply from The Hearing People
Hi Béatrice, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Hearing test and nhs hearing aid provision.
Asra Fatima : Audiologist
Highly efficient and competent
Very clear and comprehensive explanations
Clearly knows her stuff
Gives assurance and confidence
Good manner, a pleasure to deal with
I hope I get her again for future appointments
4 August 2026
Reply from The Hearing People
Hi Derek, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The staff were very good explaining…
The staff were very good explaining everything I needed to know and what I need to do
5 August 2026
Reply from The Hearing People
Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Jessica Watson was great and very…
Jessica Watson was great and very professional. She explained everything fully. She also demonstrated how the aids work. Also loaded the app on my mobile phone and took the time how work it. I would recommend any one to check this company
Give her 5 star+
7 August 2026
Unprompted review
Reply from The Hearing People
Hi Fred, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Friendly & efficient service
Friendly & efficient service with fully programmed new devices and instructions all completed within the hour. Hearing Aids, batteries and service all free on NHS. Would thoroughly recommend.
6 August 2026
Reply from The Hearing People
Hi Tim, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I received a professional service from…
I received a professional service from Nisthul in High Wycombe, he was willing and able to answer all my questions, both technical, sales and health related. The price is also extremely competitive to high street prices…
6 August 2026
Unprompted review
Reply from The Hearing People
Hi Nicolas, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Great experience
Great experience. Home visit from very knowledgeable professional. No pushy sales just excellent knowledgeable advice and help… 10/10
6 August 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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