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HappyBed Reviews 25,096

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

We really impressed with the quality of the bedding. The delivery was quick, well packaged and the communication was clear.

Rated 5 out of 5 stars

After a fewonths of using my duvet it appeared to be damaged at the seams badly,and the zipper was falling off. I contacted customer service by email,showed them the pictures and I was given a gift c... See more

Rated 5 out of 5 stars

I recently purchased my second duvet from HappyBed, and I couldn't be happier! The quality and comfort of their duvets are exceptional, which is why I decided to buy another one without a cover. It'... See more

Rated 1 out of 5 stars

Het probleem zat in uw advertentie op de site dat u de bestelling zeer snel zou leveren. Ik moest via e-mail aandringen op die onbevredigende uitleg. En je begrijpt de frustratie toen ik zag dat ik... See more

Company replied

Company details

  1. Linens Store
  2. Bed Shop
  3. Mattress Store

About HappyBed

Written by the company

Discover the Duvet of Your Dreams at HappyBed

English: Wake up refreshed with HappyBed. Find your perfect night's sleep with our dream-worthy duvets. Designed with care, crafted in Europe, and certified for quality and safety. Enjoy fast delivery, a 1-year warranty on all products, and a 30-night sleep trial.

Nederlands: Word uitgerust wakker met HappyBed. Ontdek het dekbed van je dromen: met zorg ontworpen, in Europa geproduceerd en gecertificeerd volgens de hoogste normen. Profiteer van snelle verzending, 1 jaar garantie op alle producten en 30 dagen proefslapen.

Deutsch: Erholt aufwachen mit HappyBed. Entdecken Sie die Bettdecke Ihrer Träume: sorgfältig gestaltet, in Europa hergestellt und nach höchsten Standards zertifiziert. Genießen Sie schnellen Versand, 1 Jahr garantie auf alle Produkte und 30 Nächte Probeschlafen.

Français: Réveillez-vous ressourcé avec HappyBed. Découvrez la couette de vos rêves : conçue avec soin, fabriquée en Europe et certifiée selon les normes les plus strictes. Profitez d'une livraison rapide, d'une garantie d'un an sur tous les produits et de 30 nuits d'essai.


HappyBed: Guarantees and Conditions

  • Warranty: 1-year warranty on all products / 1 jaar garantie op alle producten / 1 Jahr Garantie auf alle Produkte / Garantie d'un an sur tous les produits
  • Quality: European production: ISO-12951, ISO-12952, and OEKO-TEX certified / Europees geproduceerd: ISO-12951, ISO-12952 en OEKO-TEX gecertificeerd / Europäische Produktion: ISO-12951, ISO-12952 und OEKO-TEX zertifiziert / Fabrication européenne : certifiée ISO-12951, ISO-12952 et OEKO-TEX
  • Shipping: Fast delivery / Snelle verzending / Schnelle Lieferung / Livraison rapide
  • Trial: 30-night sleep trial / 30 dagen proefslapen / 30 Nächte Probeschlafen / 30 nuits d'essai

Contact info

Promotion box for HappyBed

Outlet!

Outlet! 1+1 deals or 70% off! Get your dream duvet at HappyBed.

4.1

Great

TrustScore 4 out of 5

25K reviews

5-star
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Rated 5 out of 5 stars

No more cold nights

The delivery was super fast. The duvet very well wrapped. The duvet is absolutely perfect. It is light but nevertheless nice and warm. We are very satisfied with our purchase.

24 January 2025
HappyBed logo

Reply from HappyBed

Dear Sandra,

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're satisfied with your duvet and the fast delivery. It's great to know that it keeps you warm and comfortable. 🛏️✨

If you have any further questions or need assistance, feel free to reach out to us at hello@thehappybed.nl.

Best regards,
The Happy Bed Team 💙

Rated 1 out of 5 stars

Awful customer services

If I could give less than 1 star I would. Awful customer services. Just awful don’t use them. Order arrived missing an item. I had to contact them not the other way round even though their delivery company knew it was missing. Then to be told I’d have to wait around a week maybe more to get the item I’ve paid for so I have an unusable bed till then. No manager there to help with escalations they don’t walk to talk to customers. Just useless & unhelpful, would never use again

16 January 2025
Unprompted review
HappyBed logo

Reply from HappyBed

Dear Geri,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience you've experienced with both your order and our customer service. This is certainly not the level of service we strive to provide, and we completely understand your frustration.

We want to make things right for you. Please reach out to us again at hello@thehappybed.nl with your order details, and we will do our utmost to resolve this as quickly as possible. Your satisfaction is important to us, and we hope to turn this situation around.

Kind regards,
The Happy-bed Team

Rated 4 out of 5 stars

Finally blanked arrived

Can't give a review. I haven't received
my order up until today. How can i give a Review other than a bad one?!
Maybe it's because of the holidays?
UPDATE:
Finally, the blanket arrived.
17.01.2025. It's really very nice!
But I won't buy again, as long the only
sending is with dpd. It's really horrable.
The package was thorn apart. Sorry, that's
why one star less.

23 December 2024
HappyBed logo

Reply from HappyBed

Dear K,

Thank you for your message, and we sincerely apologize for the delay in receiving your order. We completely understand your frustration, especially as you are unable to provide a review due to not receiving your items yet.

It is possible that the holiday period has affected the delivery times, but we will look into the status of your order immediately.

Could you kindly provide us with your order number by sending an email to hello@thehappybed.uk? We will investigate the situation and ensure that you receive an update as soon as possible.

We truly appreciate your patience and understanding.

Best regards,
The Happy-bed Team

Rated 1 out of 5 stars

Blanket sizes are not as described…

Blanket sizes are not as described they claim a 10% variance for “production” reasons.

15 November 2024
HappyBed logo

Reply from HappyBed

Dear Crystal Ann Kennedy,

Thank you for your review and for sharing your feedback. We sincerely apologize for the confusion regarding the blanket sizes. We understand how important it is to receive products that meet your expectations, and we regret that the sizing did not match what was described.

The 10% variance is stated due to natural production differences, but we understand this may not have been clear. We appreciate you bringing this to our attention and will work to ensure our size information is more transparent moving forward.

If you'd like to return the product or discuss further, please reach out to our customer service team at hello@thehappybed.de. We're here to help and want to ensure you're fully satisfied with your purchase.

Thank you again for your feedback, and we hope to provide a better experience in the future.

Best regards,
The Happy Bed Team

Rated 5 out of 5 stars

Very Happy bed!

Super easy to order also arrived the next morning. Superb quality and very warm. We chose the green velvet happy bed cover and can truly recommend it. Snug and cosy to sleep under.

8 November 2024
Rated 1 out of 5 stars

I didnt get my item.

I didnt get my item.. yet..

21 October 2024
HappyBed logo

Reply from HappyBed

Dear Victor Ortega,

Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience of not receiving your item yet. We understand how frustrating this can be and appreciate your patience in this matter.

To assist you better, could you please provide your order number? This will help us track your order and get to the bottom of this issue as quickly as possible.

Please feel free to reach out to us directly at hello@thehappybed.nl for any immediate concerns. We are here to help and want to ensure you receive your order as soon as possible.

Thank you for your understanding, and we look forward to resolving this for you.

Best regards,
The HappyBed Team

Rated 3 out of 5 stars

It's not very warm. Fine for summer. Advert is misleading

Be more honest. It's clearly fir summer.
It's not even that cold yet. I had to put a blanket ontop.

7 October 2024
HappyBed logo

Reply from HappyBed

Beste Debbie,

Bedankt voor uw feedback. Het spijt ons te horen dat de deken niet aan uw verwachtingen voldoet. Onze dekens zijn ontworpen voor het hele jaar door, maar we begrijpen dat warmtebehoeften per persoon kunnen verschillen. We nemen uw opmerking over de advertentie serieus en zullen deze evalueren om duidelijker te communiceren.

Als u verdere vragen heeft of een oplossing wilt bespreken, neem dan gerust contact op met ons team via hello@thehappybed.nl.

Met vriendelijke groet,
Het Happybed Team

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