I order a Get Well Soon box for a friend, what a lovely little gesture to send someone. I ordered via the App and mistakenly didn’t send to my friend or personalise the item. However, it came to m... See more
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Very pleased with the two back to school letterbox chocolate gifts that I sent to my grandsons...they loved them too! Ordering was straightforward except for one problem... reason for 4 stars not 5... See more
I love ordering from The Happiness Box - if you are reading this and wondering whether you should order or not, my advice is to just do it! Their products are super - I have sent dozens over the pa... See more
Company replied
I’ve ordered from this company before,their customer service is absolutely amazing. Their letterbox gifts are beautiful and so well priced n presented and really quirky. Will be ordering from them... See more
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Company details
Written by the company
Letterbox gifts for all occasions! If you are looking to send a gift to your loved ones, colleagues, friends etc. The Happiness Box is the perfect choice as we have Birthday, Anniversary, New Home gifts to suit every need. Our letterbox friendly gifts fit perfectly through their letterbox ensuring your gift is delivered straight to them. No order is too big or small!
Contact info
599-613 Princes Road, DA2 6HH, Dartford, United Kingdom
- 07969240371
- contact@thehappinessbox.co.uk
- thehappinessbox.co.uk
4.4
Excellent
163 reviews
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Reply from The Happiness Box
Thank you so much for your 5* review!
We loved creating the Dairy Milk letterbox gift for you! Hope it went down a treat.
Kind regards,
Brad
Thehappinessbox.co.uk
This was a gift for a lovely lady who…
This was a gift for a lovely lady who is housebound, it made her day. I have sent the gift to quite a few of my family and friends it gives a lot of pleasure thanks.
27 November 2023
Reply from The Happiness Box
Thank you so much for your 5* review Maria!
We loved creating the Lindt letterbox gift for you, We are beyond grateful for your orders. I believe this was your 11th order with us so we are truly thankful.
Kind regards,
Brad
Thehappinessbox.co.uk
A perfect treat!
A lovely idea for the smaller gift and treat! Communication with the business was friendly & helpful though delivery was slow so a good idea to leave plenty of time! I will definitely order from Happiness Box again!
29 November 2023
Reply from The Happiness Box
Thank you so much for your 5* review Claudia!
We loved creating the Dark chocolate letterbox gift for you, hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
These boxes are amazing
These boxes are amazing! Last year, I gave them as gifts to a few members of my team, and they were so well-received that they all made unsubtle hints that they would like one this year! Bradley and I had excellent communication, and nothing seemed to be too much trouble. Perfect as a present for any age!
28 November 2023
Reply from The Happiness Box
Thank you so much for your 5* review Victoria!
We loved creating the Christmas letterbox gifts for you and your team! We hope to continue on our business relationship and work with you forever!
Kind regards,
Brad
Thehappinessbox.co.uk
I changed the words
I changed the words, but it didn't quite rhime. The company message me with some other suggestions which were perfect
27 November 2023
Reply from The Happiness Box
Thank you so much for your 5* review Cherie!
We loved creating the bespoke Christmas letterbox gift for you! Our attention to detail couldn't accept a poem that just didn't rhyme lol. We hope the recipient loved it as much as we loved creating it!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Maria!
We loved creating the chocolate letterbox gift for you, hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Christmas Box
Great box and really unusual present.They are very helpful and Customer Service is excellent.
24 November 2023
Reply from The Happiness Box
Thank you so much for your 5* review Ann!
We loved creating the Christmas letterbox gift for you, hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Lovely box, fast delivery
Ordered for a friend who loves mint chocolates, delivery was faster than expected and my friend loved it!
24 November 2023
Reply from The Happiness Box
Thank you so much for your 5* review Poppy!
We loved creating the Mint letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
This was a gift for my grandaughter
This was a gift for my grandaughter, it was delivered promptly and my grandaughter was very happy with the contents.
30 October 2023
Reply from The Happiness Box
Thank you so much for your 5* review Christine!
We loved creating the Dairy Milk Caramel letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Valerie!
We loved creating the Halloween letterbox gift for you, hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Swift delivery and the kids were really…
Swift delivery and the kids were really pleased with the contents
30 October 2023
Reply from The Happiness Box
Thank you so much for your 5* review Gillian!
We loved creating the Children's letterbox gifts for you, glad the recipients loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Pleased
Recepient pleased with the gift. Ordering straight forward on the website. A nice little thing to send as a treat. Will use again .
30 October 2023
Reply from The Happiness Box
Thank you so much for your 5* review Deborah!
We love creating the Dairy Milk Fruit & Nut letterbox gift for you, glad the recipient was pleased too!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Lynne!
We love creating the Halloween letterbox gifts for you, so glad the recipients loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Will!
We love creating the Anniversary letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Great value for money
9 February 2023
Unprompted review
Reply from The Happiness Box
Thank you so much for your 5* review!
It means the world to us as a small business!
Kind regards,
Brad
Thehappinessbox.co.uk
Reply from The Happiness Box
Thank you so much for your 5* review Petra!
We love creating the letterbox gifts for your clients, may our partnership continue!
Kind regards,
Brad
Thehappinessbox.co.uk
Poor Delivery service
Ordered one small letterbox chocolate item, to include a message in the lid. I received confirmation of the order and a further update that the order was with delivery. After that absolutely nothing. Several days later, I checked with the recipient who had received the item, although I had not been notified of delivery. There was no note in the lid, as promised, or any other indication of who the parcel was from, which is why she hadn't let me know it had been received. Would not use this company again, although the item itself was fine.
28 September 2023
Reply from The Happiness Box
Hi Julie,
I'm sorry you are not 100% satisfied with your order. In regard to the delivery, you chose 2nd class untracked service. We do have an option to upgrade shipping to tracked 24 at checkout.
In regard to the box itself I did ask you to send a picture of the lid so that we could see that there was no message on it as sometimes our customers forget to check the lid, but you refused to send this to us. I also offered money back or a discount on your next order too as a gesture of goodwill. We really have tried to rectify your issue, so I'm disappointed you feel our customer service has not met your expectation either. I hope others can see we are doing our absolute best to provide the best service possible and we always ensure we rectify any problems.
I hope you have a great weekend.
Regards,
Brad
The Happiness Box 🌈
Great and efficient service
27 September 2023
Reply from The Happiness Box
Thank you so much for your 5* review Mary!
We loved creating the "Dairy Milk" letterbox gift for you, we hope the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Sent to a friend and she was so pleased…
Sent to a friend and she was so pleased . Good value to
2 October 2023
Reply from The Happiness Box
Thank you so much for your 5* review Jan!
We loved creating the "Lindt" letterbox gift for you, glad the recipient loved it too!
Kind regards,
Brad
Thehappinessbox.co.uk
Have no,idea as this was sent to a…
Have no,idea as this was sent to a friend in hospital having broken her hip. I,presume was well received
2 October 2023
Reply from The Happiness Box
Thank you for your review Mrs Kearsey, I would really appreciate if you could give us another review once the recipient receives their gift as we are a small business and a 3* review is a little disheartening considering you haven't got feedback from them yet.
Kind regards,
Brad
Thehappinessbox.co.uk
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