I love your clothes. I own at least 20 pieces and find everything to be high quality, good fit and good value. The only thing I would like to see improvement on is the shipping and delivery updates an... See more
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Halara, meaning "stress free" in Greek, reinvents athleisure, where all communities are celebrated. Halara’s design philosophy centers around high-performance fabrics and flattering silhouettes that cater to all body types. By leveraging crowd-sourced feedback and trusted manufacturers, the brand offers a vast selection of affordable, yet premium-quality activewear for a diverse population. Halara strives to minimize environmental impact through conscious sourcing practices, with sustainability at its core. To ensure a seamless customer experience, the company offers 24/7 support and obsesses over consumer feedback. Embracing inclusivity, Halara empowers women to look and feel their best, whether working out or just enjoying their day.
Contact info
United States
- service@cs.halara.com
- thehalara.com
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The representative was very considerate…
The representative was very considerate and understanding of my sizing mixup.
I have been trying to return 2 of the…
I have been trying to return 2 of the items but without sucess. The process stops me confirming my return makung me have to start the process again. I have been stopped at the same poi t over 7 times and i have not received a reply from my email to the service centre.
Don’t expect your items anytime soon
3 weeks from when I paid before my order was shipped, I went on the app and asked to have it shipped in stages, and nothing. Tracking through your app is useless so stop asking people to use it. USPS is not a great way to get anything anywhere. And your return process/app are not well designed. My previous order was bad which is why it’s been a year + between orders. I won’t order from you again for a long while.
Good quality and customer service
Good quality and wonderful customer service thank you can’t wait to order agian
Most comfortable jeans ever
These jeans are the only ones iv ever had that came right up to my waist and and above they are so comfortable and look great I'm going to order another pair.
I love the clothes, delayed delivery
I love the clothes. The shipping took way too long. If it’s out of stock, don’t offer it! Send the items in stock instead of holding up the entire order.
The website is easy to navigate
The website is easy to navigate. The products I ordered are great and arrived quickly.
I haven’t received my order
I haven’t received my order. I’ve sent three emails to your customer service team and have not heard back.
Terrible experience all around.
Horrible fit, horrible material, a nightmare to get in touch with someone to start the return.
Great product lengthy delivery
Great trousers and fit perfectly.ideal…
Great trousers and fit perfectly.ideal for the summer months
I don’t like the fabric they used on…
I don’t like the fabric they used on several items. I have tried over and over to submit a return request and can only get so far before the whole thing stales.
Don’t last
Really like the pull on stretch jeans however they have worn out after just a few months so disappointed with the quality and a waste of money as return period has passed. Would not repurchase
Terrible customer service
Terrible customer service. Can’t cal to speak with anyone. Emailing back and forth get nowhere.
Great service and fabulous well made…
Great service and fabulous well made clothes. My favourite trousers are all Halara - so comfortable
Besides creating great clothing design
Besides creating great clothing design, the customer service and returns policy is top notch
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