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The Hair Consult Reviews 107

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TrustScore 5 out of 5

4.9

e-Commerce Service
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Rated 5 out of 5 stars

Such amazing service from Cara and The Hair Consult. My first experience buying products here and one glass bottle arrived smashed, it was instantly sorted and they sent another with sincerest apologi... See more

Company replied

Rated 5 out of 5 stars

I had a problem whereby royalmail did not deliver my item, even upon booking a re delivery. I had the most amazing customer service from Cara from the hair consult who offered for my item to be hand d... See more

Company replied

Rated 5 out of 5 stars

One of the few remaining places I can buy this product. Good value and super quick delivery.

Rated 5 out of 5 stars

What a great website. Very professional and informative. I had an online consultaion and came way with a well priced bespoke package of amazing products for my hair. Love their personalized note and f... See more

Company replied

Company details

  1. e-Commerce Service

Written by the company

The Hair Consult provides expert advice on the best products, tools and solutions for your hair. Curated by hair experts with decades of experience, and with contributions from the biggest global names in hair, The Hair Consult offers personalised hair consultations and tutorials as well as access to the best and most innovative hair products on the market.

Contact info

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

FANTASTIC!

Products were dispatched promptly and arrived within a couple of days. They were packed nicely and wrapped in tissue paper - very nice touch!

Fantastic price point and value for money. First time customer, but very impressed and will be a regular from now on.

3 September 2025
Rated 5 out of 5 stars

Good service

7 May 2025
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Reply from The Hair Consult

Thanks so much for leaving us a lovely review - really appreciated! X THC team

Rated 5 out of 5 stars

Great Service

Item received quickly, packaged beautifully along with some great samples. Highly recommend!

17 May 2025
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Reply from The Hair Consult

Carmen, such a lovely review - thank you!! We hope you love your product ❤️ X THC team

Rated 5 out of 5 stars

I love this company

I love this company . They are always quick delivery and have my fav item in stock .
Plus it’s packaged beautifully and a free hair mask sample 😘

15 May 2025
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Reply from The Hair Consult

Maria, we honestly just love your review! You mention everything that we really try to focus on - thank you for taking the time to leave feedback ❤️ X THC team

Rated 5 out of 5 stars

Great

Great! Very fast delivery!

24 April 2025
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Reply from The Hair Consult

Gemma, thanks for the wonderful review. We’re a small business and your feedback means a lot!! ❤️ X THC team

Rated 5 out of 5 stars

Good service

Website user friendly. Goods delivered as per notification’s timeline. Superb packaging.

10 January 2025
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Reply from The Hair Consult

Margaret, delighted you were happy with the delivery and presentation — we truly appreciate your support! X THC team

Rated 5 out of 5 stars

Excellent service

Rapid service, well packaged, had the product I wanted which was out of stock everywhere else, good website

22 December 2024
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Reply from The Hair Consult

Thank you for the fabulous review! We take pride in our speedy service and gift-wrapped packaging ❤️ X THC team

Rated 5 out of 5 stars

Went above and beyond to get me my…

Went above and beyond to get me my delivery during busy Christmas post period!

12 December 2024
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Reply from The Hair Consult

Thank you so much! We’re really glad we could get your order to you in time — especially during the holiday rush. Your lovely review means a lot! X THC team

Rated 5 out of 5 stars

Quick delivery

20 November 2024
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Reply from The Hair Consult

Catherine, thank you for taking the time to share. Fast, beautifully packaged deliveries are our top priority! X THC team

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