the Guardian Reviews 

605
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The Guardian has a clear agenda now, it is free for the time being only because it lures readers to create a 'public opinion' but increasingly pushing for subscription , it is in short a propaganda... See more

Rated 1 out of 5 stars

I wanted to support independent journalism and so subscribed for a good year. I’ve since decided to cancel and, apparently, need to contact them via phone to do so. They provide only a UK number... See more

Rated 3 out of 5 stars

I really enjoy the journalism, but they've just emailed me to announce a second price increase for the All Access Digital subscription - so it's gone up 40% in less than 18 months. Feels like taking r... See more

Rated 1 out of 5 stars

Don't subscribe via iTunes. If you do you can only access it on IOS devices, as I subsequently found out. This should be explained to customers - is it even legal?? Customer service totally unwilling... See more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

605 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(605)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Death of a great newspaper

Death of a great newspaper ! No better than a tabloid desperately trying to get click bait. Like any AI algorithm it appeals to its readwership of not very bright PC intellectual snobs (these give a 5 star rating!) no better than the daily mail except for hippies with equal zero tolerance to other view points (BBC and Reuters have followed the same unfortunate path)

Once the great liberal (free thinking challenging all viewpoints) stalwart. Now a pathetic rag no better than a tabloid for people with superiority complexes

26 June 2025
Unprompted review
Rated 1 out of 5 stars

The guardian ignores the important news…

The guardian ignores the important news and gives a very distorted view of what it does cover. To make matters worse, they make it difficult to to cancel a subscription. 7 months after I emailed and phoned to cancel my subscription they were still taking payments!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

The negative 1-stars reviews here look…

The negative 1-stars reviews here look like a far-right Trump and Putin action fabricated by their followers. Similar you can see with other independent media who are not part of that gang.
The Guardian is a relief in a swamp of fakes and syccophants.

5 June 2025
Unprompted review
Rated 2 out of 5 stars

I'd just like The Guardian to know that…

I'd just like The Guardian to know that as a reader and subscriber for many years I'm thinking of stopping my subscription. I don't know what they've done to the format but it has really spoiled my daily interaction with the site. I feel as though I'm scrolling for page after page so much so that my finger aches! It's really tiring to navigate now. I wish they'd consider having a subscriber vote to see if they want to keep this or go back to the much more user friendly format.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

I'd give it zero stars if I could

I'd give it zero stars if I could. I used to be able to do the crosswords offline, away from home: a very useful feature of the "old" app. With the "new" app this is no longer available. Calling the new app an "improvement" stretches credulity beyond Orwellian Newspeak.

30 May 2025
Unprompted review
Rated 2 out of 5 stars

Poor Customer Service

Firstly, I like the Guardian as although a left of centre newspaper, it's not frightened of critisising Labour etc.
My issue is them increasing their annual subscription by 50%.
So I cancelled and they had the cheek to shorten my remaining subscription by 2 weeks because they allegedly gave me a 2 week trial in 2020.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Poor customer service. Not impressed with the cost of the subscription. I didn't like the center-left publication. UK vs US, I'll find a US publication instead!!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

High quality news site.

It is one of the best and non-biased news sites on the internet. All the negative comments from the far right are proof of the quality. Keep up the good work.

23 May 2025
Unprompted review
Rated 3 out of 5 stars

Gotta laugh at some of the anti-left…

Gotta laugh at some of the anti-left commentary here. Journalism does not mean 'reporting both sides' and there is always bias of some sort. Guardian in this respect is no better or worse than most other mainstream newspapers. There are some very poor articles promoting what they like to describe as 'woke ideology', for sure - but there are also some good articles and good coverage of important issues. And yes, I have been reading The Guardian for decades. It's not perfect, but it is worth reading for sure.

23 May 2025
Unprompted review
Rated 4 out of 5 stars

Best of four

Of the four daily online papers that I read, The Guardian has always come through as the most informative, and most centered.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Well-written articles

I often find stories on the Guardian in a search on the internet when I don't easily find them elsewhere. Today was one of those times. The articles are always well-written and fairly thorough.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Deserved winner of awards for journalism

The guardian has won numerous awards for its journalism around the world for example in the PressGazette, NewsAwards and PressReader.
It is also the the paper which supports the needs of ORDINARY people in the face of the world's slide into the horrors of oligarchy.
On top of this it has excellent sports coverage.

10 April 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look