The Green Cross Reviews 

111
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and helpfulness, making every interaction pleasant and informative. Many people highlight the exceptional customer service, noting that employees take the time to assist them without rushing, creating a welcoming atmosphere. Reviewers also appreciate the convenient location, often mentioning its proximity to public transit, and the overall positive vibe of the place. The service provided is frequently described as quick, easy, and authentic, contributing to a consistently good experience for consumers.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Location

Consumers find the location to be positive, with many reviewers expressing their love for the place and... See more

User experience

Reviewers consistently express satisfaction with their user experience, highlighting the simple sign-up... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as amazing, great, and... See more

Service

Clients share positive opinions on service, consistently highlighting the great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Take it from a local SF native and life long cannabis advocate this place is the best place for all your cannabis needs. The staff and service and atmosphere is just absolutely amazing. The high qua... See more

Rated 5 out of 5 stars

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there. First off, the staff a... See more

Rated 5 out of 5 stars

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

Company replied

Rated 5 out of 5 stars

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

Company replied


Company details

  1. Cannabis store

Written by the company

The Green Cross is located at 4218 Mission Street in the Excelsior District of San Francisco, and we welcome you to stop by at your convenience! Our hours of operation are 8:30 AM to 9 PM Monday through Saturday. Our staff is professional, friendly, and able to advise our members on the wide-range of cannabis products we provide, including: Cannabis, Pre-Rolls, Edibles, Concentrates, Tinctures, Pipes, Vaporizers, Topicals, and much, much more. Serving San Francisco is our specialty, but our passion is our members


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(111)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve was excellent

Steve was excellent. Great selection.

23 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, RL! We’re so glad Steve provided excellent service and that you enjoyed our selection. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon! 😊

Rated 5 out of 5 stars

FABULOUS Steve is sooo awesome and fun

FABULOUS Steve is sooo awesome and fun! Especially FABULOUS

17 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fabulous review, Brittany! ✨ We’re so glad Steve made your visit so much fun and brought such great energy to your experience. We’ll be sure to share your kind words with him — he’ll love the shoutout!

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

I walked in today for the first time in…

I walked in today for the first time in a while and was helped by Steve. Steve was very helpful and showed me the deals for the day. Thanks Steve! Most definitely will be coming back.

16 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Jonathan! We’re so glad to hear that Steve was able to help you get reacquainted with The Green Cross and point you toward some great deals. We’ll be sure to pass along your kind words to him.

It means a lot that you chose to stop by again, and we’re thrilled to hear you’ll be coming back. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon! 😊

Rated 5 out of 5 stars

So fantastic!

So fantastic!! Customer service was amazing!!

16 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Sasha! We’re so glad you had an amazing customer service experience. Hearing that we helped make your visit a great one means a lot to us.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon! 😊

Rated 5 out of 5 stars

Steve is Amazing!🤩

Steve has a great sales personality, love his energy!

11 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Alysia! 🤩 We’re so glad Steve’s energy and personality made such a positive impression. He truly enjoys helping people, and we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Steve has the best customer service I…

Steve has the best customer service I have witnessed in a long time thank you truly a vibe!!!

11 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Krystal! We’re so glad Steve made such a strong impression. Providing exceptional customer service and creating a welcoming experience is exactly what we strive for, and we’ll be sure to pass along your kind words to him.

We truly appreciate your support and are thrilled you enjoyed the vibe. We look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great people great prices

Super helpful people great prices

11 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Joseph! We’re so glad you found our team helpful and enjoyed the great prices.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

The guy who checked my ID was really…

The guy who checked my ID was really nice. Explained the deals and gave me a complimentary bag. Service was great

9 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Kenosau! We’re so glad you had a great experience from the moment you walked in. It’s great to hear our team took the time to explain the deals and make you feel welcome.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Awesome selection and nice staff

9 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Parker! We’re so glad you enjoyed the selection and had a positive experience with our team.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Steve was the best

9 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Jacob! We’re so glad Steve made such a positive impression — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve one of the best Employees

Steve one of the best Employees, Smart , Witts on helping me out n finding what I need !!!

1 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Tical! We’re so glad Steve was able to help you find exactly what you needed. His knowledge, quick thinking, and dedication to helping customers are qualities we truly value, and we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great experience

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

1 June 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Kai! We’re so glad you enjoyed the quality, the deals, and the helpful service from our team.

We truly appreciate your support and are thrilled to hear you’ll be coming back. We look forward to welcoming you to The Green Cross again soon!

Rated 5 out of 5 stars

Steve was awesome!

Steve was awesome!! Love this place, will continue to come here when Im in The City

29 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, William! We’re so glad Steve made such a great impression — we’ll be sure to pass along your kind words to him.

It means a lot to hear that you’ll continue to visit us whenever you’re in the City. We truly appreciate your support and look forward to welcoming you back to The Green Cross again soon!

Rated 5 out of 5 stars

Great customer service definitely…

Great customer service definitely coming back

28 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Adrian! We’re so glad you had a positive customer service experience.

We truly appreciate your support and are excited to welcome you back to The Green Cross soon!

Rated 5 out of 5 stars

awesome first time experience

awesome first time experience

28 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Samantha! We’re so glad your first visit was an awesome experience.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

love it

love it, 10/10!!!! Steve was so helpful and cool :)

28 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Shay! We’re so glad you had a 10/10 experience and that Steve was so helpful and cool — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly staff! Also coffee...
Great location close to public transit. Great deals

28 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Sharleen! We’re so glad you enjoyed the friendly service, the convenient location, and the deals — and we’re happy the coffee was appreciated too ☕️

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

26 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Neil! We’re so glad you found our team helpful and knowledgeable.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Customer service was great

Customer service was great

25 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Milton! We’re so glad you had a positive customer service experience.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

really nice dispo great experience

really nice dispo great experience

25 May 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Jazmin! We’re so glad you had a really nice experience with us.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

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