The Got Need Swap Shop Reviews 57

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Very disappointed I placed a order on the 20th December today is the 10th January and still not received my items I have asked to return the items when they arrive as these were needed by today... See more

Rated 1 out of 5 stars

Ordered the Panini Spider-Man 60th Anniversary sticker album with sticker box on NOV 17 2022. Its December 23rd 2022, and nothing; about 5 weeks later. I know I am in far away Puerto Rico, but I sent... See more

Rated 5 out of 5 stars

Exceptional customer service. There was a minor problem with recent order of mine and the lengths taken by Dan to fix it were amazing. If this level of customer service was applied by large retai... See more

Rated 1 out of 5 stars

Order some stickers and magazine, their was no order update so waited. Then thought email and no reply tried to call and invalid number and then I looked at reviews. Worse fear I been scammed. I cont... See more

Company details

  1. Trading Card Store
  2. Collectibles Store
  3. Hobby Store
  4. Soccer Store

Written by the company

The Got Need Swap Shop - Here to turn all of your sticker and trading card “NEEDS” into ”GOTS” and ”SWAPS”. We sell new starter packs, card packs, multipacks, tins, magazines, books, packaging and so much more. We also run gotneedswap.co.uk a website which helps you to finish you sticker or trading card collection by swapping with other collectors and every purchase through our The Got Need Swap Shop comes with a voucher for a years free membership of the site to help you finish your collection without it costing you the earth! Got Need Swap is an online community for collectors of stickers and trading cards to swap their extras and finish their collections. Years ago we were allowed to take our stickers to school and flick through a pile of them with our friends - got, got, got, need! We do that online. We have a YouTube channel with pack openings to show you what you get when you buy a starter pack or anything else. We are on Facebook, building a community of collectors to discuss, help and generally be friendly. Search GotNeedSwap in YouTube, Facebook or Google for more details.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

57 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered almost 3 weeks ago with no sign…

Ordered almost 3 weeks ago with no sign of parcel and no shipping updates. No contact despite emailing several times and phone cuts to voicemail. Assuming given reviews that I won’t be receiving my order and will need to find an alternative for my sons Christmas present.

14 November 2022
Unprompted review
Rated 1 out of 5 stars

Con artist

Con artist. Stole money..claimed it was shipped but wasn't. Claimed he refunded my money but didn't. Trust the reviews. Shop elsewhere.

23 November 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Do not order. Paid, waited 2 weeks, emailed, emailed again, emailed a third time. No response at all. Definitely a scam company. Do not use!!

16 November 2022
Unprompted review
Rated 1 out of 5 stars

Poor company

Ordered a Premier league card tin nearly a month a go and still not received it. I sent an email and got a response saying they will contact Evri and get back to me. Heard nothing! Sent a few more to get a response, but still nothing back. Looks like most people who order from these cowboys have had similar issues!

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Order some stickers and magazine

Order some stickers and magazine, their was no order update so waited. Then thought email and no reply tried to call and invalid number and then I looked at reviews. Worse fear I been scammed. I contacted bank as well as try social media. I manage to get a response through twitter as well as a refund.
I wouldn't recommend this shop as they don't send goods..

2 November 2022
Unprompted review
Rated 1 out of 5 stars

Ordered an item over two weeks ago

Ordered an item over two weeks ago, item was marked as shipped a day after, but no tracking number has been supplied. Emailed them at least 3 times in regards to the order, but have so far received no reply. Scam company.

5 November 2022
Unprompted review
Rated 1 out of 5 stars

Scam!

Ordered a box of Panini football cards over 2 weeks ago. Sent 2 emails to request updates on delivery, no reply.
Clearly a scam!

3 November 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a starter pack

Ordered a starter pack, nothing arrived after 3 weeks. Happy to take your money but after emailing and getting no reply I’m going to have to try and get my money back some other way. AVOID

3 October 2022
Unprompted review
Rated 1 out of 5 stars

I placed an order and received a…

I placed an order and received a confirmation. I have waited 2 months to pass the goods never arrived. They are very professional scammers. All phone numbers and addresses are fake. I tried contacting all the information they provided on the website ( Facebook , online chat website , Email , ... ) but never got a response back . Someone please stop them because I know they have cheated and will cheat many more people. My order is TGNSS-5203 . Thank you very much

10 August 2022
Unprompted review
Rated 5 out of 5 stars

Would use this site again

Placed my order. 6 days later, the tracking hadn’t updated and after reading other reviews I was worried I had been scammed. Emailed the company and received a prompt response. My order arrived 3 days later. Would use this site again.

28 July 2022
Unprompted review
Rated 1 out of 5 stars

order never arrived

placed an order over 2 months ago. got confirmation email it was shipped a couple days later but it never arrived. Have sent countless emails over the last 1.5 months and nobody has ever bothered to reply. Still have no items and no refund

26 July 2022
Unprompted review
Rated 1 out of 5 stars

Avoid - no response and no order…

We have been waiting for my sons cricket cards and have had no response via 2 emails and multiple phone messages - even tried via Facebook! Unbearably frustrating. Now going to claim back the money via my credit card as I have heard nothing at all
Avoid
Writing this review in the hope that someone from the company will respond but not holding out much joy sadly

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Probably a scam

Probably a scam, or so poorly managed that it acts like one.
My son ordered some cards from the website on the 12th June. The order (ORDER TGNSS-5119) was allegedly shipped on the 17th June. Nothing has come through the post by now (7th July) and I have received no answer to my emails (2nd of July and 5th July). Needless to say nobody answers the phone number that goes straight to an automated message. Stay away from this lot, you'd be just wasting your money and time.

7 July 2022
Unprompted review

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