The Good The Bad & The Robots Reviews 

526
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, noting that staff members consistently go above and beyond to ensure complete customer satisfaction. Reviewers consistently mention the wonderful communication and high transparency maintained throughout the entire purchasing process. However, some people mentioned that finding and securing sold-out or rare collectibles was surprisingly straightforward with helpful personal assistance. Consumers are also extremely pleased with the fantastic prices, prompt dispatch, and secure packaging that completely protects items during transit. Buyers appreciate the reliable delivery service, stating that orders arrive quickly and safely at their preferred locations.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the trustworthy, knowledgeable, and... See more

Product

Reviewers mention positive feedback about products, highlighting great purchases and awesome selections of... See more

Staff

Clients share positive opinions on staff, frequently describing the management as professional. Reviewers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and superfast shipping times.... See more

Price

Customers had positive experiences with price, frequently highlighting competitive and terrific deals.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices!...thought id missed the item , they had a few in stock without overinflated price, as had been released a while paid using their pay in 3 option and was really surprised when it turned... See more

Rated 5 out of 5 stars

Words can't convey the professionalism they offer, great communication and service is bang on. Price of items are very competitive, one word of advice is if you see what you want pre-order it, once it... See more

Rated 5 out of 5 stars

The best service and prices within the U.K. for 1/6 collectibles. Been using TGTBATR for many years now. Never had a single issue, packages are bomb proof so nothing gets damaged in delivery. Would 10... See more

Rated 5 out of 5 stars

First time buying from GBR after deciding to take the plunge and get into Star Wars Hot Toys. Thought this company would be too good to be true with some truly excellent prices and fast shipping, but... See more


Company details

  1. Figurine Shop
  2. Collectibles Store

Written by the company

Hello!


Contact info

5.0

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(526)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic.

The service was fantastic and the item arrived in perfect condition due to the brilliant packaging. I couldn't recommend The Good The Bad and the Robot more. Excellent.

30 June 2024
Rated 5 out of 5 stars

Lee's the man

Lee's the man. I've always been delighted with his service and prices. Figures always arrive quickly and very well packaged so no damage.

18 April 2024
Rated 5 out of 5 stars

A Perfect Purchase!

Yet again a perfect purchase from The Good The Bad & The Robots.
I've been buying figures from TGTB&TR for over 10 years now and in all that time have never had anything but a 5 star experience. If you're looking to buy 1/6 scale figures then look no further, there's nowhere better in the UK.

9 November 2023
Rated 5 out of 5 stars

I was very happy with the service

I was very happy with the service of The Good, The bad & the robots. My order shipped promptly and arrived very well packaged. Would definitely recommend them, and will use them again.

5 November 2023
Rated 5 out of 5 stars

Perfection

Well priced, good communication and excellent customer service. Very quick at sending out orders and responding to emails. Overall, just as perfect and efficient a company that you could wish for. Would definately purchase from them again!

20 October 2023
Rated 5 out of 5 stars

Came like it was packaged by Fort Knox

Came like it was packaged by Fort Knox.
It was absolutely solid bomb proof packaging. Got TASM 2 Spidey perfectly, bubble wrap, bits of thick cardboard to help keep the rigidity of the box from being bumped and bashed in transit. Best Hot Toy purchase and from a great business too!

25 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look