The Gold Exchange 

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Rated 5 out of 5 stars

You needed a buyback & Lucas helped me out with a good rate! Or I took some scrap gold & silver& Lucas gave very good rate. Higher than anyone else in the area.

Rated 5 out of 5 stars

I’ve always been wary about using these services But for anyone thinking about it, just go ahead All very professional Posted Monday Received figure Tuesday Called up to discuss amount and... See more

Rated 5 out of 5 stars

I had a collection of broken gold bracelets, broken chains as well as rings that had to be cut off my fingers that I kept in a plastic bag inside my handbag in case I ever came across a shop that buys... See more

Rated 5 out of 5 stars

Plz Could You Pass On My Sincere Appreciation And Thanks To The Lady With Whom I Spoke Named Laura And The Gold Exchange Team/The Gold Exchange Team Were So Very Kind And Thoughtful Right From The Ver... See more

Company replied

Company details

  1. Gold and Silver Trading Company
  2. Gold Dealer

Written by the company

Sell gold online, quick quote, clear scrap gold buyers. Fast payments by cheque and BACS. No testing fees, clear returns and no nasty small print.


Contact info

All reviews

(277)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, simple, sold random bits of gold. Can’t comment on the value as have no idea. But have extra money in my bin

18 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very professional from start to finish. Excellent & straight forward communication and a great price fir my unwanted jewellery. Highly Recommended!!

15 October 2021
Unprompted review
Rated 5 out of 5 stars

I’ve always been wary about using these…

I’ve always been wary about using these services
But for anyone thinking about it, just go ahead
All very professional
Posted Monday
Received figure Tuesday
Called up to discuss amount and was given an additional £20, not much but I wasn’t earning anything with it sat broken in my drawer
Wednesday, funds received into bank account

Thank you - will use again 👍👍

29 September 2021
Unprompted review
Rated 5 out of 5 stars

Really fast response I didn't expect…

Really fast response I didn't expect what I got and consider ing the bank holiday I was well pleased to was only oddments really pleased thankyou

7 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are happy to hear you had a 5-star experience at The Gold Exchange. We value your feedback and hope to serve with you again soon.

Rated 5 out of 5 stars

Gold

Very pleased with the service I received for selling my gold . I received a good offer and was paid very quickly .

7 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are happy to hear you had a 5-star experience at The Gold Exchange. We value your feedback and hope to serve with you again soon.

Rated 5 out of 5 stars

Brilliant!

Brilliant!! So easy to deal with, fast efficient service.

7 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are thrilled to have received your 5-star review, Sharron. Thank you for sharing your kind words with us and we’ll share your comments with the team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service.
I can vouch for this company who gave me outstanding service. What I was originally offered was exactly what I received. I can fully recommend anyone that would like to sell jewellery to go to the Gold Exchange.

7 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are thrilled to have received your 5-star review, Colleen. Thank you for sharing your kind words with us and we’ll share your comments with the team! We look forward to serving you again soon!

Rated 5 out of 5 stars

5 Star Sevice

Fast, efficient, professional service. Will definitely use again and recommend this service to others.

7 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are happy to hear you had a 5-star experience at The Gold Exchange. We value your feedback and hope to serve with you again soon.

Rated 5 out of 5 stars

I heard about the gold exchange on the radio

I heard about the gold exchange on the radio so decided to give it a go. First offer I declined so was given another offer which I excepted. It all told 4 days from when I applied to receive my money. Very impressed

7 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are happy to hear you had a 5-star experience at The Gold Exchange. We value your feedback and hope to serve with you again soon.

Rated 5 out of 5 stars

Great communication I knew every step…

Great communication I knew every step of the process quick simple no strings attached money transferred the following day after I accepted their offer good fair price delighted with this company

1 September 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are thrilled to have received your 5-star review, Deborah. Thank you for sharing your kind words with us and we’ll share your comments with the team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Actually really impressed with the…

Actually really impressed with the service, I was a little apprehensive with it being such a precious item but it was so quick and received my money very prompt I would 100% recommend to anyone!

16 August 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are thrilled to have received your 5-star review Aimee. Thank you for sharing your kind words with us and we’ll share your comments with the team! We look forward to serving you again soon!

Rated 5 out of 5 stars

Golden - by service and name

The Gold Exchange were an absolute pleasure to deal with. Packaging was arranged and send directly to me. I was then able to send my gold/silver jewellery directly to them for valuation.

Shortly upon receipt I was contacted by text of the amount Gold exchange would pay for my jewellery and once I had agreed to the terms, payment was sent to my account via BACS payment. The transaction was in a couple of days.

All in all, I can’t recommend highly enough, as the service was impeccable. The young lady, Laura was a pleasure to deal with and consummate professional.

I will be using them again 😊

15 August 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

Thank you for the wonderful review and for taking the time to share your feedback with The Gold Exchange. Our priority is always our customer service, and we are delighted that your experience with us has been 5-star. We look forward to serving you again soon!

Rated 5 out of 5 stars

Good service

Good service, good rate

12 August 2021
Unprompted review
The Gold Exchange logo

Reply from The Gold Exchange

We are happy to hear you had a 5-star experience at The Gold Exchange. We value your feedback and hope to serve with you again soon.

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