It's a shame all companies are not like this, We made an order, got email confirmation straight away and another email about an hour later with a delivery date, and a phone call the following day to c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely staff on the phone helping me to decide best product for my project. So lovely & patient again when I rang to place my order, me needing to get my pea sized brain into gear to get my measuremen... See more
Company replied
I am building a large covered pergola and AI led me to the Glazing Shop. Unsure if i had ordered everything correctly I emailed them and had a great phone call with Lisa who advised me and checked... See more
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Perfect A+ Service from The Glazing Shop from start to finish. My my order and delivery process clear upon making my order. Saved money on current offers & everything lovely and simple to assemble.... See more
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Company details
- Roofing Supply Store
- Conservatory Specialist
- Do-it-Yourself Shop
- Garden Building Supplier
- Home Improvement Store
- Insulation Materials Store
Written by the company
The Glazing Shop has been an online supplier of Glazing bars, polycarbonate and other conservatory roof products for 15 years. We aim to offer the very best of high quality products at the most competitive prices. We really pride ourselves on the level of service that we offer. We love to speak to our customers and are always happy to talk through what they need, helping them to get the best from their projects. We offer all thicknesses of multiwall polycarbonate sheets. We cut these to size for our customers at no extra cost helping them to build their roofs with the minimum of disruption and fabrication on site. Whether for a conservatory, canopy or carport, we have the glazing bars to complete your polycarbonate or glass roof. We have a full range of self supporting glazing bars as well as those for a timber supported structure. We also sell corrugated roof sheets and accessories. Come to us for complete canopy kits for your patio canopy, veranda or car port. We also have a large range of attractive over door canopies helping you to cover your entrance with style. Our Ecoease secondary glazing will help to cut heat loss through your windows and save money on your heating bills. This high quality DIY double glazing will also reduce or eliminate condensation on your windows also reducing outdoor noise.
Contact info
6 Canberra House, NN17 5JG, Corby, United Kingdom
- 01536 446395
- sales@theglazingshop.co.uk
- theglazingshop.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Appaling
Appaling. Ordered on 27th Dec 2025 , 2 to 4 day delivery. 16/1/26 and i have had no delivery, no reply to e mails and the phone number goes dead without an answer. Avoid like the plague. the single worst service i have ever recieved
16 January 2026
Unprompted review
Reply from The Glazing Shop
There are no details of an order placed with us by you Mr Dunbar on or around 27th December. We were closed for the Christmas break from 23rd December until 5th January and this information was on all pages of the site. There was also a delivery page that showed when all orders would be delivered by postcode. Our phone is working and has been with the ability to leave us voicemail messages over all of the time we were closed. I don't think your order was placed with us and don't have any details to contact you. Could you please make contact with us as I don't feel your review is for us. Our service is something we are very proud of, as is the fact that we are available to talk to our customers all the time we are open.
29/1 Mr Dunbar, We have reached out to you as have Trustpilot and you have not responded. They will not remove the review even though it is not a genuine one, you have never placed an order with us. We are being penalised for something we have not been a part of. If you could think again and recall this review as this experience was not with our store that would be appreciated
I found this company on google search
I found this company on google search. Ordered online. An email and a phone call the day after confirming the delivery day. The courtious driver gave me a lift with the product to my garage. Product well wrapped.
Im just waiting for the weather to change to unwrap and install it.
14 December 2025
Reply from The Glazing Shop
Thank you for your feedback and your order Mick
Good product but better communication needed
Ordering service was very easy. No problem with lead time either. Communication needs improvement. Once ordered and confirmation e-mail received it was down to me, the customer to follow up delivery date as only a window of a week commencing, was provided. Two delivery dates were promised and goods didn't arrive, again down to the customer to chase up. Better communication would make this company stand out.
24 November 2025
Unprompted review
Reply from The Glazing Shop
My apologies Guy, we are usually very good at communicating as it very important to us that we offer a good service.
The service and delivery was excellent…
The service and delivery was excellent and completed as instructed. What more could you ask for?
1 December 2025
Reply from The Glazing Shop
Great to hear Glen. Thanks for the feedback
Reply from The Glazing Shop
Thank you for your feedback and your order John
The ordering process was simple and the…
The ordering process was simple and the results have been very positive.
21 November 2025
Reply from The Glazing Shop
Glad to hear that Ivor, The economy glaze secondary glazing really does make a great difference
Great Del Still need to fit
17 November 2025
Reply from The Glazing Shop
Thank you for the feedback Mark
Twin wall polycarbonate panels at a great price
Fantastic service, delivered two panels of Twin Wall Polycarbonate in bronze needed to replace and thus repair a garden gazebo. Great price, timely and safe delivery.
17 November 2025
Reply from The Glazing Shop
Great to hear Paul. Thanks for the feedback
Goods all correct and on time
17 November 2025
Reply from The Glazing Shop
Thank you for your feedback and your order
Order was received very promptly with…
Order was received very promptly with no problems.
16 November 2025
Reply from The Glazing Shop
Thank you for your feedback Sue
Thank you for your help and advice.
Thank you for your help and advice.
My order of eco-ease secondary glazing for a small window arrived early last week and I fitted it over the weekend.
Fitting was very easy.
It came very well protected and removing the protection took rather longer than the fitting.🙂
I fitted it to a small standard double glazed window next to a large standard double glazed window.
The night of the 17th here was very cold outside and there was condensation on the large window but none on your eco-ease secondary glazed window next to it.
The large widow will need eco-ease glazing of width 1168mm and height of 965mm so I;m going to have to plan how to handle and fit it.
16 November 2025
Unprompted review
Reply from The Glazing Shop
Thank you very much for your review. I seem to havbe missed it. Glad the Ecoease did its job for you
Excellent service and at a fair price-…
Excellent service and at a fair price- Customer services were very helpful. Highly recommended.
30 November 2024
Reply from The Glazing Shop
Thank you very much for your feedback. We are glad to help
Great Service and communication
place the order.. within the hour i got a call checking the order and confirming delivery times..
then got a call when item was made and ready to dispatch advising it would here the next .. and it was bright and early...
easy to fit and didn't need any alteration
14 October 2025
Reply from The Glazing Shop
Thank you for your review of our secondary glazing. Enjoy the warmer room!
Excellent replacement for 15 years old panels
Excellent cost. Timely delivery, delivery driver pleasant and very courteous. Units delivered Wednesday, happy to say new roof panels fitted today. Easy to swap over. Highly recommended
1 November 2025
Reply from The Glazing Shop
Thank for your feedback Linda. We cut the panels to size to make fitting easier for you and it sounds like that happened. Enjoy your new roof
All very good.
Was a little apprehensive after reading some of the earlier reviews but everything went very well.
Got a call from the delivery driver half an hour before delivery, all correct and very well packaged.
Good quality products, very pleased with the service, delivery and products.
Thankyou....👍👍
29 October 2025
Reply from The Glazing Shop
Thank you very much for your feedback Colin. I was surprised to hear you were apprehensive as our trustscore has been excellent for a long time. Glad you had the sort of experience we would expect.
Amazing secondary glazing transformation
I purchased secondary glazing for my sons apartment on the sea front , fitted with wooden sash windows that were very draughty it would blow a card over on windowsill and cold , I fitted this week very easily as all came ready to fit just clean frames pull off protective films and push on.
the same evening fitted they could wear thinner clothing in the living room while before had to wrap up , I’ve not experienced it yet but all I can do is say I would recommend the glazing shop to everyone who is going to purchase secondary glazing as feedback from my son
It’s really worth it
6 November 2025
Reply from The Glazing Shop
Thank you so much for your lovely review Paul. I am glad that your son is getting the benefits that our secondary glazing provides, Especially now the weather is getting colder.
Reply from The Glazing Shop
Thank you very much
Great quality product.
19 October 2025
Reply from The Glazing Shop
Thank you for your feedback Jason, our secondary glazing really is great, glad you like it
Great company
Arrived exactly as promised, pleasant and helpful driver, product looks to be perfect for my requirements
24 October 2025
Reply from The Glazing Shop
Thank you for your feedback. Glad its perfect for you
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