The products were excellent, just be patient if you have lithium battery related products because it comes by Land parcel. But every wait was worth it. Genuinely giving 5 stars. Keep it up guys. Love... See more
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The product is amazing. It was packed nicely and was sent very quick after ordering. I really liked the experience of ordering from GiggleGrass, there was no hassle. I was a bit sceptical since it was... See more
Just received my first Thermal extraction device from giggle grass. Super fast delivery and pompt customer service response. I got dynavap the G3 from them and in love with it already. Valing is indee... See more
Ordered a Dynavap G3 from GiggleGrass, the product was missing from the box. Reported it to Team GG, but support was unhelpful and refused to verify their claims. They already had my contact d... See more
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Company details
Written by the company
Authorized retailer Dynavap, Storz and bickel, Arizer, Pax, Puffco, Madheaters, Tinymight, etc in India. Dry herb vaporisers and accessories.
Contact info
CDA 1, Cuttack, Odisha, 753015, 753015, Cuttack, India
- 8329266997
- support@thegigglegrass.com
- thegigglegrass.com
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Replied to 100% of negative reviews
Typically replies within 24 hours
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very knowledgeable customer service
very knowledgeable customer service, top notch products, and everything per expectation.
Purchased xlux roffu
Purchased xlux roffu. The product quality is real good. Got support on updating item in order after placing order.
Excellent and reliable service for a…
Excellent and reliable service for a range of first class vaping products with no peers in the country
Good collection of products
Product was shipped almost immediately after making the payment. The variety of products on the website is impressive.
My first TED. Make the switch. ASAP.
My first TED. Got the M7 and the YLL. Everything was better than expected. The device, the communication from GG and the shipping time. Couldn't ask for better. Would definitely recommend.
Anyone still pondering, whether to switch to TEDS or not, do it ASAP.
🌟🌟🌟🌟🌟 XMAX Roffu – Exceptional Performance & Customer Support. thrilled with my XMAX…
I’m absolutely thrilled with my XMAX Roffu! The On-Demand Mode is the best feature, allowing me to adjust the temperature instantly for a smooth and flavorful vaping experience. Being able to fine-tune the heat as needed makes this vaporizer stand out. The design is sleek, lightweight, and comfortable to hold, and the outer casing helps keep it cooler during longer sessions.
A huge bonus is the extra 5 dosing capsules, making it perfect for on-the-go use without any mess. The vape itself feels premium, and I’m extremely happy with my purchase.
Shoutout to the GiggleGrass team! The support via WhatsApp was extremely helpful while I was researching different options. The product was well-packed, shipped promptly, and delivered in excellent condition. Their customer service has been fantastic, and I truly hope to receive the same level of after-service support if needed in the future.
Highly recommended! Great product, great service, and a great experience overall! 🚀🔥
Great experience
Navigating the website is super easy. Genuine products & lots of much needed accessories. Quick delivery.
Missing items, Garbage after sales service.
Garbage after sales service. Missing items from order.

Reply from thegigglegrass.com
Genuine vapes and parts at fair price 👍
Great customer support on Whatsapp
Great customer support on Whatsapp. Timely deliveries. Decent pricing (considering how difficult the govt has made getting an aromatherapy device).
Keep up the good work. And, most impotantly, stay open,
Great experience with gigglegrass as…
Great experience with gigglegrass as always. Delivery within a couple of days. Best prices.
My go-to place for great products and…
My go-to place for great products and great customer service.
The service and product delivered were…
The service and product delivered were just excellent. Very professionally run. V impressed.
Will be a regular customer from now
Ease of ordering the product. Customer support is also amazing
Great service and product
For what it's worth
Let's start off my saying the obvious , it's great have a supplier of equipment related to the lifestyle we have chosen and it's the best option currently in India , hands down.. expensive but great
The comms can use a lot improvement, there have been multiple times I've messaged about availability of certain items and asked if they would be in stock soon , and told I was told 'no' just too see the same item in stock 2 weeks later..
Knowing that the product would actually be in stock would have helped me make a better decision in purchase.
In a sea of shady websites, this one is reliable.
Their customer service actually replies. Ordered some stuff from there, shipping seemed delayed, pinged them on whatsapp, got a quick replay, and like they said, things got delivered, exactly as specified.
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