After a bad experience with another retailer (Flames), The BBQ Shop absolutely saved the day. I originally ordered the BBQ elsewhere that was advertised with a 5-day delivery time. After heari... See more
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our much loved, much used and hugely relied upon Provence fire went horribly wrong after some four years of heavy winter use...the relief at finding The Gas Centre in Woking - Michael and his team w... See more
Bought a Napoleon BBQ a couple of years ago - it developed a fault. Gary at the shop was brilliant and did what was necessary to get the situation rectified urgently. Great service - which is why y... See more
We ordered a Flame effect fire which needed a spacer to fit on flat wall & they checked with Manufacturer to find what we needed. When fire arrived there was an issue with a damaged surround which was... See more
Company details
Information provided by various external sources
At The Gas Centre Online Store you will find a huge range of products for the home and garden. From Barbecues and Patio Heaters to Indoor Heating appliances. Stocking major brands including Weber, Cadac, Sievert, Campingaz, and Lifestyle. For the Craftsman we provide gas tools such as plumbing torches and Roofing equipment. We offer fast delivery on all of our products with after sales support with our trained team of advisors. We aim to provide quality products backed up with quality service. You can contact us by email or by telephone, seven days a week.
Contact info
145 High Street, GU22 9JW, Old Woking, United Kingdom
- 01483 760750
- enquiries@thegascentre.co.uk
- thegascentre.co.uk
5.0
Excellent
225 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Love ‘em
Love ‘em. Been dealing with Michael for three years now and he’s spot on. Customer for life.
25 December 2019
Unprompted review
I contacted three other retailers for a…
I contacted three other retailers for a particular model and all three said the manufacturer (who would despatch it) couldn't fulfil the order till the new year. One call to Matt and everything was sorted with free delivery the next DAY. I genuinely could not be happier with the service.
18 December 2019
Unprompted review
This company really cares about its customers.
So glad I bought my Big Green Egg from here. The customer service was excellent.
5 July 2019
Unprompted review
Probably the best online service I have…
Probably the best online service I have used. Very friendly and reliable and have got back to me by telephone with every enquiry I have made. Fantastic.
16 May 2019
Unprompted review
Great customer service.
30 April 2019
Unprompted review
I ordered it
I ordered it, they sent it when they said they would.
3 stars because that’s the minimum and maximum I asked for.
25 April 2019
Unprompted review
Good quality products
Good quality products. Great service. Will use again.
25 April 2019
Unprompted review
Service was ok but the BBQ grill…
Service was ok but the BBQ grill arrived broken
24 April 2019
Unprompted review
Reply from The Gas Centre and The BBQ Shop
Hello Mr Tewson,
Thank you for the review. We apologise for the item being damaged on delivery.
This is unacceptable. Once the issue was brought to our attention, a replacement item was dispatched immediately.
We can not apologise enough for the inconvenience.
never missed a delivery
24 April 2019
Unprompted review
Excellent service and aftercare
24 April 2019
Unprompted review
Good old fashioned service
Good old fashioned service. Very knowledgeable and friendly staff. Huge thanks to both Michael and Matt for their advice.Definitely recommend!!
23 April 2019
Unprompted review
Great service at an extremely busy…
Great service at an extremely busy time, built, delivered and took away our old BBQ. Cannot recommenced highly enough
19 April 2019
Unprompted review
Excellent service delivered before time…
Excellent service delivered before time stated and ready built . Awesome
11 April 2019
Unprompted review
Great service great help great products…
Great service great help great products for all requirements
10 April 2019
Unprompted review
Great service!
Great service!! Not only were the products as expected, the service was great. They called ahead to inform me of the delivery time.. thank you
10 April 2019
Unprompted review
Will use again
1st order: Fast, straightforward, free delivery at reasonable price.
10 April 2019
Unprompted review
Very pleased
Quick delivery, small issue quickly resolved. Product excellent. Thank you
10 April 2019
Unprompted review
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