The Garden Shop Reviews 

487
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The fronds were cut from the Fern Tree despite website clearly stating they would not be cut in summer. That is illegal false and misleading advertising. The bag of grit was burst. 2 banana tre... See more

Company replied

Rated 5 out of 5 stars

Beautiful plants, carefully wrapped for delivery, but what makes the place stand out is fabulous customer service. Great information about the plants, and you can tell they really want you to get the... See more

Rated 5 out of 5 stars

Delivery fast.I never saw kale plants so well wrapped with airbags My spade arrived separately great quality and this brand a good deal cheaper than elsewhere I ve been dealing with them a few ye... See more

Rated 5 out of 5 stars

Purchased a number of flowers but had an issue with one of the rose bushes. Sent an email advising I wasn't happy ,Craig immediately replied with an alternative as the one I previously ordered was out... See more

Company details

  1. Garden Center

Information provided by various external sources

The Garden Shop is Ireland's Leading Online Garden Centre. Buy Best Price Garden Equipment & Supplies on Sale. Super Fast Delivery


Contact info

4.2

Great

TrustScore 4 out of 5

487 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(487)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

JUST FABULOUS

My items from the Garden shop arrived today. I was surprised at the speed of delivery. The items were so well packaged and my delicate purchases remained intact. The quality and price are so good and they communicated well in every step of the process. I have spread the word to friends. This is how to run a business. Well done all. This is now nt go to Garden Shop

20 February 2025
Unprompted review
Rated 5 out of 5 stars

I bought a garden apron which…

I bought a garden apron which unfortunately was delivered but not received by me.
Having contacted Craig in the office I’m pleased to say that they dealt with this very speedily and I had a replacement delivered.
The apron is very good quality and a useful for carrying lots of garden utensils as I move around the garden.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Bought Christmas tree, decorations and lights. All perfect. Arrived promptly. Would recommend.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service - beautiful plants

Beautiful plants, carefully wrapped for delivery, but what makes the place stand out is fabulous customer service. Great information about the plants, and you can tell they really want you to get the right things.
Great Irish business, reliable and went above and beyond when the delivery got caught up in the chaos from Holyhead. Outstanding.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Ordered two mushroom grow kits

Ordered two mushroom grow kits. One king oyster and the other brown mushrooms. The instructions were like something you would get from China. Made no sense whatsoever. I've grown many kits before so I knew what to do anyway. The king oyster grew a blue mould and the brown mushrooms absolutely stank. Both in the bin. Awful product and more than likely would be hazardous to health. Be careful. You can see the blue mould on the king oyster on one half of the substrate and you can see how awful they have grown. Terrible product. Complete waste of money

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent centre and friendly service!

The garden shop offers a wide variety of goods at very competitive prices. I have also visited their lovely premises in Portarlington and thoroughly enjoyed it. Customer service is excellent and it was a friendly, inviting centre.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

FAST EFFICIENT GREAT VALUE


I ordered online for delivery - it arrived 2 days later.
One item I requested was no longer available but I received a call from Craig apologising and suggested another brand instead which I was happy to accept.
I have ordered quite a few times from The Garden Shop and each time, from the website, to ordering, and receiving the goods it has ALWAYS been a positive experience.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Great shop

Great shop, great people, great range, amazing service, ultra fast dispatch- 10:10 - Not my first positive experience - they always exceed my expectations- well done team Garden Shop 👏

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Online order - Aftercut Autumn Lawn Care

I ordered Aftercut Autumn Lawn Care 'All In One' (400 Sq/m). The price was excellent value for money and it was delivered to my home within two days. This is excellent service. Will definitely purchase from The Garden Shop.ie again.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Terrific company to deal with

Terrific company to deal with. They go the extra mile when you need help getting supplies. I’ve dealt with them for a number of years now and can highly recommend.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is second to none

Customer service is second to none. I have bought several items, always promptly dispatched. I had a small issue with a hose I purchased, outside of the Garden Shops control, but it was quickly dealt with, the item was replaced very promptly I highly recommend this business.
.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

the garden shop

the garden shop is an absolute brilliant place for online shopping , first class goods and very reasonable , rapid cheap delivery , and a very helpful and friendly staff, very highly recommended

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service.

Brilliant customer service.
I ordered a garden hose online, but never having connected one before to the garden tap was not quite sure what went where!!
I emailed the company and got a very quick response with a photo of a connected hose. However I still couldn't fit it to the tap. following this up I had a video call from Craig who took me through the whole process, very patiently I may add! I now have a working connected hose and am more than impressed with the customer service, so thanks a million. Would definitely use The Garden Shop again, fully recommend it.

6 September 2024
Unprompted review

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