Supplied two beds after a three week wait (which I didn't complain about). After a week one bed snapped at the side and the other was missing a leg support out the box which I cut myself from wood at... See more
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Purchased a coast round kitchen table. Unbelievable price, same item available at other stores including a major retailer at twice the price. Delivery was very quick. Unfortunately after four mont... See more
Company replied
Terrible seller. I purchased what I believed (and was advertised as) a wardrobe set, however the drawers didn’t arrive. When I contacted the seller to report this he was so rude and tried to say that... See more
Avoid this company like the plague. No correspondence from placing an order. No correspondence when enquiring about delivery. Thank goodness for PayPal. If you do have a momentarily lapse of reason... See more
Company details
Information provided by various external sources
The Furniture Place was established over 20 years ago and has enjoyed an established unbeatable High Street reputation in many areas which has been gained by consistently combining high quality, excellent value furniture and an unrivalled commitment t...
Contact info
United Kingdom
- thefurnitureplaceuk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Supplied two beds after a three week…
Supplied two beds after a three week wait (which I didn't complain about). After a week one bed snapped at the side and the other was missing a leg support out the box which I cut myself from wood at Wicks. Contacted over ebay twice to get a spare piece for the broken bed and no response. Seller then blocked my account from contacting him further. Buy at your peril.
This is the response from my review
Diddums did mummy die and leave you a bitter and twisted baby grow up be a man (using your inappropriate genderism) stop taking it out others, you do realise that your feedback is asking people to focus on negative points thankfully that doesn't happen and you can't make them do that !
33,474 positives and 3 Negatives over 16 years I think that's ok and what people will see, what else they can see is your horrendous spelling and grammar on the feedback asking people to look at the negatives you sad little man who's to stamping his foot like petulant child and getting nowhere.
Don't think this is a line of conversation it isn't your emails will be blocked as is your eBay account with us, it'll let you send messages but as you're blocked we won't be able to see them anyway, you will probably will still waste your time trying because that's the sort of person you are but I can assure you it won't response from the furniture place not the delivery company
Great product and customer service
Great product and customer service. Kelvin and Gary were very useful and bought in both deliveries to the desired rooms
Ordered a sofabed from the furniture…
Ordered a sofabed from the furniture place uk. This company has been great with dealing with my order with clear communications regarding dispatch and delivery dates. Sofabed that was ordered is fantastic for the price and fits nicely where intended. No items missing or damaged goods.
When I need to replace I shall consider using this company again.
Bullies and rip off merchants
Firstly i wish i could leave minus star and share images of the quality of the items I've purchased from this company.
This seller is extremely rude, noxious and has vile attitude when you ask for money back.
Google the company and there you'll find all the horrible experiences people have had to endure before you purchase anything but most of all IGNORE all the false ebay reviews.
You need to wonder, as to why ALL reviews are POSITIVE!
Because he manages to get the negative ones removed as mine was too.
I suffer with ill health and he actually made jokes regarding this....all I wanted was a refund for defective wardrobes or even a replacement, he made me extremely stressed and anxious from his rudeness and aggressive manner.
He refused a full refund or replacement saying I was to blame.
I also ordered 6 chest draws, he only sent out the draws too!! Not the unit!!
He'll probably respond with negativity and put the blame on me.
Please do not buy from here and I urge all who have or had differences with them to report it to the local authorities.
Despicable horrible person !!!
Trustpilot asked me to edit my review
Unfortunately I've had to remove the names he uses from my review but atleast my experience is still being shared.
Left an honest review on eBay and they got eBay to remove negative review. Their 100% reviews are false!
Left an honest review on eBay. They’ve got eBay to remove the review. Wants to be 100% apparently. They get eBay to remove all negative reviews. So I shall leave my review here. I purchased a wardrobe - the wooden pegs were too long for the wardrobe so as I was screwing the screws in the wooden pegs pushed through the wardrobe, breaking one of the corners of the base boards, cracking the 2 side panels and the front base board. I doubt this will last 6 months. A very costly mistake purchasing and I only purchased because they were 100%. Little did I know they get eBay to remove EVERY negative review.
Avoid this company like the plague
Avoid this company like the plague. No correspondence from placing an order. No correspondence when enquiring about delivery. Thank goodness for PayPal. If you do have a momentarily lapse of reasoning and decide to order use PayPal.
Unfortunately I didn't see the atrocious reviews before placing an order
Peter
This reply is genuine and if Trustpilot think that I'm going to give my number over to this set of cowboys they are sadly mistaken. PayPal have ruled in my favour and refunded the money.
Excellent service and competitive prices
I purchased bed frames a few times from this place and the service has always been excellent. I even made a mistake on the delivery address myself (this was a few years ago) and they did everything that was possible to rectify it. The prices are competitive too.
Just about to order a new bed frame for one of my student lets where sturdy furniture is a must
Very surprised about some of the reviews I have read below...
This seller is extremely rude
This seller is extremely rude, noxious and a horrible human begin!
Please, Google him and the company before you purchase. You need to wonder, as to why ALL reviews are POSITIVE!
I suffer from metal health and he actually made jokes regarding this! And all I wanted was a refund for faulty bedside tables. He made me extremely stressed and anxious form his rudeness and refusal of a full refund, saying I was to blame.
I also ordered 6 chest draws, he only sent out the draws!! Not the unit!!
I know he will respond with negativity and put the blame on me.
Please do not buy from here.
Fantastic transaction
Fantastic transaction . Quick turn around owner went above and beyond for me highly recommend . Ordered a bed was delivered the next day . Thankyou so much
Awful company - Peter is shockingly rude
I ordered a table and although it came fast the delivery company this company use is shocking. The driver was abusive and confronted me at my front door. I emailed this company to inform them thank you I received my item but I would just like to make them aware that the supplier they use gor delivery is poor and they have shown unacceptable behaviour. Peter emailed me back and forth but still within his all emails he kept trying to justifying the delivery drivers actions... I replied back trying to end this conversation stating sorry I probably wont be using this service again now and best wishes. Moments late I get 2 phone calls... I answered and it was Peter he went on and on talking over me non stop still trying to justifying what happened I asked why exactly are you calling me..
your not listening to anything I have said and I was informing you out of courtesy so you knew how your customers were being treated and for it to hopefully not happened again. I was unsure what his intentions were... he then got nasty with me and my sister over heard as I put him on loud speaker because she could see I was having a distressing conversation he then went on to insulting me saying I deserved the bad service I got and swore at me multiple times. I or my sister did not swear once and actually asked what is his issue were confused. Do not give your money over to this man hes clearly unstable and has nothing better to do than call up a pregnant woman within an evening for no good reason just to have a rant. It was the most bizzare all round service I have ever experienced in my life. Awful.
Do not buy from him - bad quality furniture and seller is aggressive and rude
The drawers we ordered were poor quality. We had to buy wood glue as the mdf splintered as we tried to put the screw in. It felt cheap and poor quality, which is a shame as it looks good, until you open the drawers!! I regretted buying it and it felt poor quality. When I fed this back, this response was very rude.
Terrible seller
Terrible seller. I purchased what I believed (and was advertised as) a wardrobe set, however the drawers didn’t arrive. When I contacted the seller to report this he was so rude and tried to say that I did not understand the listing. Very unprofessional and clearly very misleading listings. Beware.
Awful service. All I wanted was to return
I have 5 other pieces of corona waxed pine furniture bought from various sellers, and due to my financial situation have been adding to this as and when I can.
I bought a corona pine sideboard from this seller on eBay and was disappointed to see, when opening, that only the top was pine and the rest was white MDF. The description is very misleading and one part states some MDF is used and the title suggests it’s all pine. Upon opening I realised it was unsuitable for me as doesn’t match the rest of my furniture and requested a refund as per his advertised 30 day refund policy. His response was rude, argumentative and condescending to say the least. He has since declined my refund as it’s “not my fault you can’t read”.
At the same time I also received a prank call from a withheld number where a man could be heard laughing. I’m sure it’s coincidence (?) but I have since removed my mobile number from my eBay delivery details.
Avoid avoid avoid.
Edit following reply from owner:
I didn’t open a fraudulent claim, I simply started a request to return process via eBay after you didn’t offer this when I initially messaged you. My bad if I selected the wrong reason for that - I’ve never had to return anything before and felt the reason selected was the closest fit.
Corona furniture isn’t just a style - it’s generally made in full from Mexican pine. As it didn’t match my other furniture I simply wanted to return for a refund. A simple request I thought.
At no point did I ask for the return to be paid for by the buyer. I was more than happy to pay in view of the misunderstanding however this wasn’t even discussed.
What I don’t expect from a simple return request, is this atrocious attitude, lack of customer service and barrage of insults.
At no point did any of my messages warrant reporting to eBay; not even close.
I think the nature of the owners reply to my honest review (as well as replies to others) speaks volumes in itself.

Reply from Thefurnitureplaceuk
Furniture
Do not buy anything from this compamy or Peter his name is.
I have been having lot's of trouble getting my product then it turns up damaged, and was left outside icelands shop not my Address. Says to send back to an address that will not take back. He refues to give me a refund. Refusing to answer any more email and will put as spam and delete.
Refused to give me his address. Not a very helpful person at all.
This is a copy of an email I rceived…
This is a copy of an email I rceived from The Furniture Place
The Furniture Place
6:51 AM (14 minutes ago)
to me
well thanks for your review and guess what service you're going to get now? correct "Go and f*** yourself" all messages now put to spam and will not be seen (bet you still feel the need though lol) so remeber whtever happens now is just down to you been a pr**k ... well done
Happy christmas

Reply from Thefurnitureplaceuk
AVOID
I ordered a dining table from them. The item although was advertised as in stock, it wasn't. 19 days from then I don't have my order either a refund. Tragic

Reply from Thefurnitureplaceuk
ordered some bedroom furniture from…
ordered some bedroom furniture from this company and it was delivered to me within 2 days very quick service and very happy customer would deffo shop with them again ..

Reply from Thefurnitureplaceuk
Do not use this company AT ALL
Do not use this company AT ALL! They are extremely unprofessional and rude and a hassle to deal with. Would not recommend to use EVER.
Helpful and kind
Ordered a product that was out of stock and would be available end of November. Peter offered me a refund or I could wait. I chose to wait. Then lockdown was announced.
I got in touch again and asked if i could now have a refund, which was granted right away. Thank you for your understanding and sorry to mess you around.
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