The Funded Trader Reviews 

21,915
•
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, most reviewers were somewhat happy with their experience overall. Many users frequently pointed out significant difficulties with accessing the official website, noting persistent login failures when attempting to access their personal accounts. Furthermore, customers expressed widespread frustration regarding the customer service team, stating that support channels are entirely unresponsive when technical problems arise. However, some people mentioned that even when initial trading conditions appear acceptable, experiencing delays with payouts or refunds remains a major challenge for traders. Reviewers repeatedly warned prospective clients about unexpected account closures and prolonged payment delays without proper communication from the business.

What people talk about most

Payment

People report ambiguous experiences with payment, as some customers managed to secure their payouts after... See more

Website

Reviewers express deep frustration regarding the website, reporting that login attempts consistently fail... See more

Customer service

Consumers find customer service to be extremely frustrating, reporting that support teams consistently ignore... See more

Service

Customers had negative experiences with service, describing it as pathetic and reporting that the company... See more

Refund

Users describe negative interactions with refund processes, reporting that they have been waiting weeks or... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I visted their website. Links given on the website are not working. I couldn't find their any email address on their website. PRODUCTS permitted to trade couldn't be easily found. I didn't want to... See more

Rated 2 out of 5 stars

i will ve very honest with my review,the trading conditions here is good,and the support is always ready to help me,but they failed in the major reason for trading,they do not give payouts,the little... See more

Rated 1 out of 5 stars

This company went dark for weeks, without any explanation. Many or maybe all account have been breached manually by them, without any refunding or explanation for the customers. Everyone affected:... See more


Company details

  1. Alternative Financial Service

About The Funded Trader

Written by the company


Contact info

2.9

Average

TrustScore 3 out of 5

22K reviews

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2.9

All reviews

(21,915)

108 reviews in the last 12 months

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Rated 1 out of 5 stars

Serious Warning: This Prop Firm Is Not Trustworthy

Traders should avoid this prop firm completely.

In March 2024, this prop firm abruptly shut down trader accounts without warning. When they reopened, they assured affected traders that reset coupons would be provided. Now, more than 18 months later, nothing has been delivered.

What makes this worse is that the firm still sells new challenge accounts while failing to honor its commitments to existing traders. If profits truly came from trading activity, restoring old accounts or issuing refunds should not be an issue. Instead, this strongly suggests that their business model relies on revenue from account sales, not actual trading success.

Support tickets only generate scripted replies claiming they “understand our frustrations,” but they provide no timelines, no clear direction, and no refund options. I personally lost a $200k Phase 2 account with no resolution.

This firm once ranked near the top of the industry, which made it seem credible. Unfortunately, it has proven otherwise. The pattern of broken promises and lack of accountability makes it clear:
Traders should avoid this prop firm completely.

3 October 2025
Unprompted review
Rated 4 out of 5 stars

My Review on Trustpilot:

My Review on Trustpilot:

I believe TFT is one of the well-known and popular prop firms, and I appreciate that they continue working on improvements. Recently, my account was migrated from MT5 to Match-Trader.

At this stage, I can log into the Dashboard and see my account details without any problem. However, I am still unable to log in to the Match-Trader platform itself and access my account for trading.

I hope this issue will be resolved soon so that I can continue trading normally. Overall, I value the efforts of TFT and look forward to seeing operations return to full functionality.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Facing problem from day 1

Facing problem from day 1, first Mt5 got disconnected they've shifted my account to voyage platform now it's also not working, their dashboard also not working, I think they are done with the services, they no longer interested in business, if this goes on they will be blacklisted by traders, shame on TFT

2 October 2025
Unprompted review
Rated 1 out of 5 stars

I have been trying to contact TFT for…

I have been trying to contact TFT for over 2 weeks now. They literally answered one of my emails and said they don't provide help through email anymore for account related inquires. They told me they have a live chat, which is a lie. The email form on their website does not work. The phone number does not work either. I went into the discord chat and nothing useful there as well. I have not been able to log in to my account for Voyage Markets in over 3 weeks. They did not reach out to communicate why my account is disabled. I had my challenge open for over six months, steadily growing, did not break a single rule. Now they are giving me the run around . They are basically stealing the money i paid for 50k challenge and could care less. They have blocked all avenues of possible help even though they continue to sell their challenges on the website. I will keep trying to reach out until i get a refund. Until then, i suggest you guys stay away.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Customer service non existent

I have been trying to get in contact with TFT for 2 months.

The server they have given me to trade on MT5 doesn’t exist and no one ever replies to their ‘ticket’ customer service system.

I need someone from TFT to get in touch and their customer service is the worst ever.

Someone from TFT PLEASE GET IN TOUCH

25 September 2025
Unprompted review
Rated 3 out of 5 stars

Platform Migration and Operations Paused

I think TFT is a great Prop-Firm, and the most popular in the industry by raw number of traders. At the end of August 2025, all traders who were currently with Ctrader received notice that their accounts would be migrated to Match-Trader. This was unfortunate, as I preferred the Ctrader Platform above all, and willingly paid the extra fee for using.

Unfortunately, the scheduled timing of the migration was delayed by about 1 week. Upon receiving my new platform credentials, I continued trading on one of my evaluation phases. I have, since the 12th of Sep 2025, met my profit target. The dashboard has not updated my data, and I have received no updates or credentials for my phase 2 account. It has been 2 weeks and counting.

They have disabled their support email and ticket system, leaving me and many other traders in the dark. I am loyal to TFT and would love for them to resume operations as soon as possible.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

DO NOT BUY ANY CHALLENGE FROM THEM! ABSOLUTE SCAMMERS, THEY ARE LYING ABOUT COMING BUT BUT THEY ARE NOT. THEY MITIGATED MY PHASE 1 ACC FROM MT5 TO MATCHTRADER 2-3 PRIOR TO WRITING THIS AND SINCE THEN THE PLATFORM IS NOT WORKING. SAVE YOUR MONEY TO LEGITIMATE AND OPERATING FIRMS!

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Attention

Hi guys, let me share my experience with TFT scammer. I had 2 accounts with TFT one 200k and 100k and 200k was rally rally near to become funded account. which i traded the whole account with just 5 lots not more of that at first they made excuses ohh you did this and that and now more then a month i do not have access to my accounts and nobody is there answer your questions. i lost more then 1000 dollar for nothing, if you guys love your hard earn money you have to think twice to trade with TFT scammers.

3 August 2025
Unprompted review
Rated 2 out of 5 stars

It's sad how we're in 2k25 and there's…

It's sad how we're in 2k25 and there's still so much lack of communication. I tried to login into my account and couldn't. I received an error message. I kept trying for a few more days with same result. Finally, I went to their page and didn’t even get to chat to a real person. Their bot stated there was a migration going on. An email would have been nice? Going on my 2nd week still no email, still no credential to login into the new platform. In the beginning, I had lot of trust in TFT. Now, it’s hard for me to really trust them.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

TFT & Voyarg Market on 20/09/2025

Honestly, I regret going with a TFT test account instead of FTMO, just because it was a tiny bit cheaper. 😔

As of today, 20/09/2025, less than a month after TFT moved from MT5 to Voyarg Market, their trading website link is completely down. I have no clue what’s going on, but I’ve kinda accepted that they probably won’t come back.

20 September 2025
Unprompted review
Rated 1 out of 5 stars

Dr Saad

First, they transferred my account from MT5 to MTR without any prior notice or consent. Now, they are unresponsive on Discord and through customer support. This has been a disappointing experience overall. I do not recommend this prop firm to others.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

This prop firm is scam and bullshit

This prop firm is scam and bullshit. They do not refunding, they are not paying your profits, they are not responding on any messages, trading platforms does not working. STAY AWAY FROM THIS COMPANY. They are criminals and scammers. We are opening a court case on them. A lot of people are scammed.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money.

The Funded Trader has defaulted again. Took a year to resolve the first time they shut down to “reorganize”, now down 1 year later. Platforms won’t load; can’t trade. Wasted money, wasted time I can’t get back. I’ll be investing my trading dollars elsewhere.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

Hello


Hello, I can’t access my funded account on Match Trader.
It shows this error: 503 Service Temporarily Unavailable.
Please help me fix this issue.

17 September 2025
Unprompted review

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