Still havent been able to access my account
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1 month of not being able to trade because they can't give me my password and 2 weeks of just being ignored!!!
Imagine waiting for a month just to get your account password and then being ignored for more than 2 weeks? Get a funded account with this joke of a prop firm and you can find out (;
after the migration they send me an…
after the migration they send me an email informing me that my 2 accounts with them are breached , but in fact they are still not , and they blocked my accounts , they have wasted all my hard work trading with them for nothing , and i'm wondering how some reviewers here are writing positive reviews since TFT blocked all the accounts
TFT IS A SCAM OPERATION
TFT IS A SCAM OPERATION
BOUGHT A 200K ACCOUNT AND PASSED PHASE 1, THAN TFT LITERALLY SHUTDOWN AND I WAITED A YEAR TO GET A "RELAUNCH" ACCOUNT. GOT THE ACCOUNT AND PASSED IT. AFTER PASSING THEY GHOSTED ME. CAN'T LOGIN AND THEY CREATED AN ENDLESS LOOPHOLE SO YOU CAN'T COMMUNICATED WITH THEM. NO EMAILS, NO TICKETING SERVICE, NO AI CHAT BOT. F THESE PEOPLE.
scam propfirm
horrible
this company is really good. I’m making the monthly payment sounds sweet, but if you really sit back in factor in the drawdown limits, the activation fees and other credentials of the accounts you’re buying top step is a complete shame, stay away, go to ftmo, they are now in the US again
Without access and without help
I currently have no access to my dashboard and the trading platform (MT5) to place my trades. I already wrote them asking for help, but they don't answer me.
I am aware of the system migration that happened at TFT, but I never received the new password I was supposed to receive.
If I don't place a trade, my accounts will be inactivated.
Unfortunately I am having trouble with this prop firm.
Scam
Scam – Stay Away from TFT ⚠️
I had a $100K MT5 account. They forced me to migrate, and after that my account never logged into the dashboard again. Days passed, and instead of solving the issue, today I received an email claiming my account was “breached” because I supposedly lost -$5000 in one day — a complete lie.
There is absolutely no real support. If you email them, you only get a robotic reply telling you to “contact support via dashboard.” The problem is: you can’t even log in because OTP emails never arrive. On their website, there’s no proper support option at all.
TFT is unethical, shameless, and designed to trap traders. They manipulate accounts, block access, and then blame you with fake breaches.
👉 My advice: Stay far away from TFT. This is nothing but a scam disguised as a prop firm.
We gave you guys a second chance and we…
We gave you guys a second chance and we were ghosted, you guys don't deserve another chance after this . If you all would have kept on communicating instead of ignoring everyone, people may have stuck it out with you.
Good news though guys. FTMO is allowing U.S traders again.
Scam
What went wrong this time? We got scammed again! 😂 i hope you will never return! 2nd time got scammed by these idi*ts.. not even 1 message to the customers why they are gone, just closes everything overnight
SCAM
SCAM
They are Scam..stay away from them.
the company has closed by Motherfockers
I was having the same issue for the…
I was having the same issue for the past couple weeks i thought it was only me because i was threatening them but now i see all the other complaints in the last few days wondering what is really going on with this
It's a scam
It's a scam. They don't payout per what I've heard. Mr Angelo please change your ways. I just hope whatever issues they're going through, should be resolved but for now, it's a scam. Their telegram group gone quiet and they don't send the access code to login in to your dashboard. Piece of trash of a company. I wish there was a negative star for review. You'll receive not less than -1000
Awfull costumer service
Awfull costumer service. Stay away from these people. I was logged out to move from MT5 to move another platform called Match-Trader on the Friday August 15th 2025. The date for the new account delivery was August 18th, 2025. Nothing happened up to today. Also, I can’t contact costumer service on the chat at the website because I was logged out too!!! When I try to log in I was supposed to receive a code on my email but I don’t get the code, I’ve been trying everyday.
I’ve emailed them and I got a message saying I have to contact the chat at the website, but I can’t log in to the website. … catch 22. That’s terrible.
TFT is scammers
In my view, I’ve been treated unfairly. I paid for a 50K Knight Pro account and now I’m completely locked out of the dashboard. The site demands a 6-digit code that never reaches my email.
I contacted their official support repeatedly for one week with zero response. With no working support channel and no way to access the product I paid for, I strongly advise others to proceed with caution. If the company fixes this promptly, I will update this review to reflect the outcome.
Not being managed well - no longer reliable
Basically what so many others have said.
No log in details after migration to a new platform - been over a week since they said new account information would be released.
Auto reply when you email saying to contact via dashboard - dashboard says they will send a code to email to log in which never arrives.
It's just being managed really badly and isn't worth investing in - there are prop firms that are so much more reliable.
No Communication
I recieved an email transferring me to the Match Trader platform from Platform 5 (MT5) following a server maintenance check.
It has been over a week and I haven't recieved anything regarding the match trader login details. I also stopped receiving the access codes to the dashboard after the server maintenance.
There has been no communication from The Funded Trader to me concerning my account. This is a mighty inconvenience.
PLAYED US AGAIN VERY SMARTLY
Worst Company and group of fraudsters. Always finds a way to trick their supporters and leave them stranded. After their revival from their recent shutdown, many of us still supported them unconditionally and yet they now after again making huge promises disappeared. My account reached Phase 2 and now not able to Login to my account and Dashboard. They don't send any OTP (& you can't login with a password !!!) so you are unable to login on website and if you email. When I asked the support they will replied "We don't entertain account related queries on the mail, please ask on live chat". and its ironic as they removed Live Chat button from the Website so there is no way to contact them. Bunch of liars and looters, still expecting people to buy new challenges as only that page is still accessible on their website.
ACCOUNTS SHUT DOWN IN MARCH 2024 NOT…
ACCOUNTS SHUT DOWN IN MARCH 2024 NOT YET GIVEN BACK AND NO REFUNDS MADE.
The propfirms suddenly closed in March 2024, they reopened and promised to give reset coupons.
One and a half years later, nothing. It beats logic how they still float accounts to be bought for challenges, if money is made in trading with them, how is it impossible to give back accounts to pre existing traders.
When we are over one year behind new entrants.
This is a great red flag. Seems the money made is purely from account purchases and nothing from trading. They respond to support tickets launched with how they understand our frustrations, yet they are not giving direction and timeliness as well as not giving an option for refund. 200k account gone just like that on phase 2. This propfirm is definitely a scam.
This propfirm used to rank 2nd, and we trusted it thus. Better for traders to stay completely away from this prop firm.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








